
WARRANTY AND FACTORY SERVICE
Warranty
This Module is covered by a
five
year limited warranty, as stated in the main Preface of
this manual. If you require service (under warranty or not), please contact Ensemble
Designs or Graham-Patten Systems and ask for customer service before you return the
unit. This will allow the service technician to provide any other suggestions for identifying
the problem and recommend possible solutions.
Factory Service
If you return equipment for repair, please get a Return Material Authorization Number
(RMA) from the factory first.
Ship the product and a written description of the problem to:
Ensemble Designs, Inc.
Attention: Customer Service RMA #####
870 Gold Flat Rd.
Nevada City, CA. 95959 USA
(530) 478-1830
Fax: (530) 478-1832
http://www.ensembledesigns.com
Be sure to put your RMA number on the outside of the box.
OR
Graham-Patten Systems, Inc.
13366 Grass Valley Avenue
Grass Valley, CA 95945
(800) 422-6662 or (530) 273-8412
Fax: (530) 273-7458
http://www.grahampatten.com
Model 5450 Digital Video Frame Synchronizer
5450-20