
TROUBLESHOOTING
As a troubleshooting aid, the input and reference signal, EDH, audio, freeze, EDH error,
power and CPU status can be easily monitored from the front panel of this module using
the LED indicators explained earlier.
If using the
Remote
mode, the following status items can be monitored using the Avenue
Touch Screen Control Panel or PC Application:
•
Input, EDH, Reference and Audio present status
•
EDH error status
• Loss of signal (LOS) status
•
Slot ID, Software Version and Board Revision
Refer to the overall troubleshooting tips given below for the
5450
module:
No status lights are lit on front panel:
•
Check that frame power is present (green LED{s} on frame power supplies).
•
Check that module is firmly seated in frame. Try removing it and plugging
it in again.
Can’t control module:
•
Check status of CPU
Run
green LED. Should be blinking slowly and in
unison with other modules if System module is present. If not, try removing
it and plugging it in again.
•
System module may not be working properly if installed.
•
Check that the Local/Remote switch on the front of the module is set to the
correct operating mode.
No signals out of module:
•
Check status of In OK green LED. Should be lit. If not, check the input
signal for presence and quality.
• Check for presence and locking of reference signal.
•
Enable test signal from local or remote control to test signal path.
•
Check cabling to input of module.
•
Check remote cable equalization by switching the module to
Local
using
the front panel switch.
You may also refer to the technical support section of the Ensemble or Graham-Patten
web sites for the latest information on your equipment at the URLs below:
http://www.ensembledesigns.com/support
http://www.grahampatten.com
SOFTWARE UPDATING
Software upgrades for each module can be downloaded remotely if the optional System
Control module is installed. These can be downloaded onto your PC and then Avenue PC
will distribute the update to the individual module. (Refer to the Avenue PC documenta-
tion for more information) Periodically updates will be posted on our web site. If you do
not have the required System Control Module and Avenue PC, modules can be sent back
to the factory for software upgrades.
Model 5450 Digital Video Frame Synchronizer
5450-19