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18 

Care and Maintenance 

Restart/Shutdown Your Device 

If possible, it is always a best practice to restart or shut down your device from within the 

operating system.  Disconnecting power while the system is running is not recommended and 

can lead to operating system corruption. 
If you are unable to access the operating system to turn off the device, then using a small 

object, such as the pointed end of the included pry tool , depress  the keyhole push-button 

momentary power switch found in Figure 1 for approximately 10 seconds.  The system should 

then turn off. 
To power the system back on after manually shutting it down, simply depress the same 

keyhole push-button momentary power switch. 

Caring for your Device 

Taking good care of DisplayVue™ A15 will ensure trouble-free operation and reduce the risk 

of damage. 

 

Keep your device away from excessive moisture and extreme temperatures. 

 

Do not place anything on top of your device or drop objects on your device. 

 

Do not drop your device or subject it to severe shock. 

 

Do not subject your device to sudden and severe temperature changes. This could 

cause moisture condensation inside the unit, which could damage your device. In the 

event of moisture condensation, allow your device to dry out completely before use. 

 

Avoid touching the cover glass or display with sharp objects to prevent damage. 

 

Never clean the interior of DisplayVue™ A15 while powered on. Use a soft, lint-free 

cloth to wipe the screen and the exterior of your device. 

 

Do not use paper towels to clean the screen. 

 

Never attempt to disassemble, repair or make any modifications to your device. 

Disassembly, modification or any attempt at repair could cause damage to your 

device and even bodily injury or property damage and will void the warranty. 

Cleaning 

When necessary, a vacuum can be used to remove dust and debris from the inside of 

DisplayVue™ A15 using an ESD safe vacuum cleaner. 
The painted surfaces and removable cover glass of DisplayVue™ A15 can be cleaned using a 

soft cloth moistened with a mild window detergent. 
The bare polarizer on the LCD can be cleaned using a lint free cloth made from polyester or 

cotton, moistened with water and/or isopropyl alcohol.  If you have a device with 

touchscreen, the touchscreen overlay can be cleaned in the same manner.  When cleaning 

the polarizer or touchscreen overlay, only use straight line motions.  Do not use circular 

motions when cleaning either of these surfaces.  After using the moistened cloth, use a dry 

cloth to remove any excess liquid on the surface. 
Do not use any harsh chemicals on any surface of DisplayVue™, such as acetone, ethyl 

alcohol, ethyl acid or methyl chloride.  Doing so could cause permanent damage and void the 

warranty.  

 

Summary of Contents for DisplayVue A15

Page 1: ...playVue A15 User s Manual Version 1 1 Corporate Headquarters Enoch Systems LLC 1302 Exchange Dr Suite 100 Richardson TX 75081 USA http www enochsystems com Tel 469 916 8318 1 877 722 1116 Fax 469 621 0146 ...

Page 2: ...ners IN NO EVENT SHALL ENOCH SYSTEMS OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF ENOCH SYSTEMS OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INTELLECTUAL PROPERTY RIGHTS THIS DOCUMENT CONTAINS VALUABLE...

Page 3: ...rocessor 8 Easy Installation and Maintenance 9 Power over Ethernet plus PoE 9 Projected Capacitive Touch PCAP technology 9 DisplayVue A15 Specifications 10 External Overview 12 Front Bottom 12 Rear Top Back 12 Mechanical Dimensions 13 Recess Mounting 14 Surface Mounting 14 VESA Mounting 15 What s Included 15 Installation 15 Overview 15 Unpacking 15 Removing the Cover Glass on DisplayVue A15 16 Ins...

Page 4: ... Network 17 Working with USB port blockers optional 17 Care and Maintenance 18 Restart Shutdown Your Device 18 Caring for your Device 18 Cleaning 18 Notes 19 Warranty and Support 20 Warranty 20 Support 21 Contact Information 21 Notes 22 ...

Page 5: ...ew 12 Figure 3 Exterior Mechanical Dimensions 13 Figure 4 Recess mounting information for in wall installation 14 Figure 5 Surface mounting information for on wall installation 14 Figure 6 Items included with DisplayVue A15 15 Figure 7 Removing the cover glass from DisplayVue A15 16 Figure 8 Installing port blockers in DisplayVue A15 17 ...

Page 6: ...egrators contractors and PC technicians It provides information for the installation and use of the DisplayVue A15 Installation and maintenance should be performed by experienced technicians and contractors only DisplayVue A15 is an Intel Atom 15 Digital Signage Computer ...

Page 7: ...ntractors should install DisplayVue A15 to a building wall DisplayVue A15 requires a minimum of two people to install to a wall One person should be holding DisplayVue A15 in place on the wall while the other fastens it Electrostatic Discharge Precautions Electrostatic discharge ESD is generated by two objects with different electrical charges coming into contact with each other An electrical disc...

Page 8: ...splays your IT team can install DisplayVue systems without the aid of an electrician Features Powered by Intel Atom N2600 Runs Microsoft Windows 7 Fanless design 15 4 3 LED backlight XGA 1024 x 768 LCD Optional non touch or multi touch projected capacitive touchscreen Solid state drive or disk drive storage POE Plus AC or direct 12VDC On wall in wall or VESA mounting Panel mounting for kiosk Portr...

Page 9: ...compliant and provides at least 30W per port to operate DisplayVue A15 using PoE If you need help deciding on the right PoE equipment to use for DisplayVue A15 contact us at sales enochsystems com or call us toll free at 1 877 722 1116 for assistance As an option DisplayVue A15 can also be powered directly using 12VDC or an optional AC power adapter may be purchased About Projected Capacitive Touc...

Page 10: ...Memory Sockets 1x 204 Pin SO DIMM DDR3 socket DIMM Sizes 2GB 4GB STANDARD INTEGRATED DEVICES Network Controllers Two Realtek RTL8111EVL PCI Express Gigabit Ethernet Controllers with Enhanced Surge Protection Supports 10BASE T 100BASE TX and 1000BASE T RJ45 output Only one RJ 45 port accessible from exterior IEEE 802 3at 2009 compliant Power over Ethernet Plus PoE optional Graphics Graphics Media A...

Page 11: ...minum chassis with fanless design and powder coated black finish Front cover glass with printed black border on back is heat tempered and removable for maintenance Mounting Built in mounting holes for surface or recess mounting Can be mounted portrait or landscape VESA 100 standard mounting hole pattern System Cooling Fanless Chassis Dimensions W x H x D 404 1mm x 320 1mm x 36 7mm 15 91 x 12 60 x ...

Page 12: ...m External View Two USB 2 0 ports Keyhole push button momentary power switch Rear Top Back Figure 2 Rear Top Back External View Top cable knockout inlet access to Ethernet port or power connector Rear cable inlet access to Ethernet port or power connector ...

Page 13: ...13 Mechanical Dimensions Figure 3 Exterior Mechanical Dimensions ...

Page 14: ... locations and dimensions of the chassis Figure 4 Recess mounting information for in wall installation Surface Mounting DisplayVue can be easily surface mounted onto a wall without the use of proprietary brackets or mounting hardware All that is needed is the appropriate screw and anchor for the wall By removing the cover glass on DisplayVue you have access to the internal surface mounting holes t...

Page 15: ...n and will void the factory warranty This guide assumes that your DisplayVue A15 has come to you with processors memory storage and operating system preinstalled If your system is not already fully integrated with system memory storage etc contact us at sales enochsystems com or call us toll free at 1 877 722 1116 for more information Unpacking When removing DisplayVue A15 from the box take note o...

Page 16: ...sting action will release this corner of the cover glass from the clip Work your way all around the border of the glass using the same twisting motion until all four clips have been disengaged Figure 7 Removing the cover glass from DisplayVue A15 Installing the Cover Glass on DisplayVue A15 Using two hands to hold the cover glass securely carefully line up all four posts on the back of the glass w...

Page 17: ...ble The powered CAT5 line from the PoE switch or midspan injector will provide data and power to DisplayVue A15 12VDC AC Adapter power option If your DisplayVue A15 system is configured to use an AC adapter then connect the Ethernet port found at the back of the system to your network Working with USB Port Blockers optional As an option you can order USB port blockers to prevent unwanted access to...

Page 18: ...before use Avoid touching the cover glass or display with sharp objects to prevent damage Never clean the interior of DisplayVue A15 while powered on Use a soft lint free cloth to wipe the screen and the exterior of your device Do not use paper towels to clean the screen Never attempt to disassemble repair or make any modifications to your device Disassembly modification or any attempt at repair c...

Page 19: ...19 Notes ...

Page 20: ...erves the right to request the total cost of the replacement products or the actual products itself if Enoch Systems later determines it to have sustained damage through actions of the Reseller Distributor 4 RMA REQUIREMENTS The Reseller Distributor must supply the following information to Enoch Systems to obtain an RMA number invoice date invoice number product model name serial number and reason...

Page 21: ...al or incidental damages thus the above limitation may not apply Enoch Systems Products are defined as products developed and manufactured solely by Enoch Systems and do not include products components or software supplied by third parties Support For technical support or warranty support go to Enoch Systems website for the most up to date information at www enochsystems com When contacting us hav...

Page 22: ...22 Notes ...

Page 23: ...23 ...

Page 24: ...Corporate Headquarters Enoch Systems LLC 1302 Exchange Dr Suite 100 Richardson TX 75081 USA www enochsystems com Tel 469 916 8318 1 877 722 1116 Fax 469 621 0146 ...

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