9400016-J0 Rev E
28
User Guide
CXPS-E3
5. Inspection
5.1 Packing materials
Alpha Technologies is committed to providing products and services that meet our customers’ needs and
expectations in a sustainable manner, while complying with all relevant regulatory requirements. As such Alpha
Technologies strives to follow our quality and environmental objectives from product supply and development
through to the packaging for our products.
Rectifiers and batteries are shipped on individual pallets and are packaged according to the manufacturer’s
guidelines.
Almost all of Alpha’s packaging material is from sustainable resources and or is recyclable. See the following
table for the material and its environmental codes.
5.1.1 Returns for service
Save the original shipping container. If the product needs to be returned for service, it should be packaged in its
original shipping container. If the original container is unavailable, make sure that the product is packed with at
least three inches of shock-absorbing material to prevent shipping damage.
NOTE
Alpha Technologies is not responsible for damage caused by improper packaging of returned
products.
5.2 Check for damage
Before unpacking the product, note any damage to the shipping container. Unpack the product and inspect the
exterior for damage. If any damage is observed, contact the carrier immediately. Continue the inspection for any
internal damage. In the unlikely event of internal damage, inform the carrier and contact Alpha Technologies for
advice on the impact of any damage.
5.3 General receipt of shipment
The inventory included with your shipment depends on the options you have ordered. The options are clearly
marked on the shipping container labels and bill of materials.
Call Alpha Technologies if you have any questions before you proceed: +1.888.462.7487
Cardboard
Polyethylene
Terephthalate
Low Density
Polyethylene
Polystyrene
Steel
Aluminum
Wood
Packing boxes
Caps
Flexible film
Packaging
Bubble wrap
Shrink wrap
Plastic bags
Foam
Strapping on
pallets
Strapping on
pallets
Pallets
Lumber