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EnerSys Alpha AlphaNet DOCSIS DM3EX, Technical Manual

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EnerSys Alpha AlphaNet DOCSIS DM3EX Technical Manual Download Page 47

4.0 Web Interface, continued

47

704-939-B10-001 Rev. A5 (06/2019)

4.12 Viewing the Modem Event Log via the Web Page

View the transponder’s event log by clicking the History drop down menu and select Modem Log. This will display the 

Docsdev Event Log. The log may be reset by clicking on the Reset Log button or the logged data may be downloaded by 

clicking on the Download CSV button.

Fig. 4-27, Docsdev Event Log Screen

Summary of Contents for Alpha AlphaNet DOCSIS DM3EX

Page 1: ...AlphaNetTM DM3X Series DOCSIS Status Monitor for XM2 Technical Manual Effective June 2019 ...

Page 2: ...atory code requirements that may affect the placement of equipment and or installation procedures ATTENTION NOTICE provides additional information to help complete a specific task or procedure NOTICE ELECTRICAL HAZARD WARNING provides electrical safety information to PREVENT INJURY OR DEATH to the technician or user WARNING ELECTRICAL HAZARD FUMES HAZARD WARNING provides fumes safety information t...

Page 3: ...ct Alpha Technologies Services Inc or your nearest Alpha representative Alpha shall not be held liable for any damage or injury involving its enclosures power supplies generators batteries or other hardware if used or operated in any manner or subject to any condition not consistent with its intended purpose or is installed or operated in an unapproved manner or improperly maintained Contact Infor...

Page 4: ...ver Access 24 4 2 Remote Web Server Access 27 4 3 Navigating the Web Page 28 4 3 1 Web Interface Security Levels 29 4 4 Verifying Communication Parameters 30 4 5 Verifying Power Supply and Battery Parameters 31 4 6 Remote Self Tests via the Web Page 31 4 7 Viewing HMS Alarm Status via the Web Page 32 4 8 Setting the I O Controller via the Web Page 33 4 9 Viewing and Configuring Power Supply Settin...

Page 5: ...76 7 6 9 Configuring the Battery Heater Mat Controller 77 7 6 10 I O Port Emergency DC Generator GEN 77 7 6 11 Configuring and Monitoring the DC Emergency Generator 78 8 0 Battery Sense Wire Kits 79 8 1 36V Single and Dual Strings 79 9 0 Start Up and Verification 81 9 1 Initial Start Up and Local Verification 81 9 2 Verifying Correct Hardware Interconnection 83 9 3 System Status Indicators and Res...

Page 6: ...mpression and Entire Constellation Shape 42 Fig 4 22 Circular Smear Phase Noise and Entire Constellation Shape 42 Fig 4 23 Twisted or Skewed Quadrature Distortion and Entire Constellation Shape 43 Fig 4 24 Microreflections Tool 44 Fig 4 25 Spectrum Tool 45 Fig 4 26 Spectrum Tables 46 Fig 4 27 Docsdev Event Log Screen 47 Fig 7 1 Captive Screw Locations 66 Fig 7 2 Jumper Location and the 18 Pin Conn...

Page 7: ... DM3X Alarm Setting Parameters 57 Table 6 6 Status of Alarm Setting Download Parameters 57 Table 6 7 SNMP Alarm Trap Varbinds and Explanations 59 Table 6 8 Power Alarms Classifications Causes and Corrections 61 Table 6 8 Power Alarms Classifications Causes and Corrections Continued 62 Table 6 8 Power Alarms Classifications Causes and Corrections Continued 63 Table 6 9 Battery Alarms Classification...

Page 8: ...itoring and diagnostics A Web interface enables authorized personnel direct access to advanced diagnostics using a common Web browser No custom software is required See Table 1 1 for model specifications Table 1 1 DM3X Transponder Model Specifications DM3X Transponder Model Specifications Features Information DM3X DM3EX Part Number 704 939 20 704 939 22 1 2 Battery Strings Yes Yes 3 4 Battery Stri...

Page 9: ...iagnostic MIBs Environmentally hardened DOCSIS cable modem and transponder Angled RF connector reduces cable bend radius Diagnostic LED indicators for RF communications Battery connections and Ethernet status North American DOCSIS or EuroDOCSIS available Ethernet port also permits the connecting of external CPE devices Fig 1 2 DM3X Transponder Components RF Connector Ethernet Port for Local Diagno...

Page 10: ...nder transmits data via its cable modem directly over the Coax or Hybrid Fiber Coax network The Cable Modem Termination System CMTS is the bridge between the cable network and the TCP IP network The transponder s cable modem communicates over the HFC network to the CMTS The Dynamic Host Control Protocol DHCP server needs to be provisioned with the transponder s cable modem CM MAC address and the M...

Page 11: ...the cable modem If the address of the TFTP or TOD server is different than the DHCP server the response from the DHCP server must contain the TFTP and TOD addresses 2 3 System Configuration and Installation DM3X Transponder installation and setup is comprised of three basic steps 1 Configuring the Network Provisioning the DHCP Server with the transponder s MAC address and assigning it a DOCSIS Con...

Page 12: ...rk Management System MIB Browser Web Browser DM3X Transponder Power Supply CMTS Firewalls Local Laptop TCP IP Network HFC Network Routers Switches TFTP Server TOD Server DHCP Server 7 6 5 4 3 2 1 LEDs and Indications Ref Communications State ALM RDY Downstream ds Upstream US Rx Tx Power ONLINE OL Communications COM Link LNK 1 Transponder Initializing Searching for Downstream DOCSIS channel Flashin...

Page 13: ...onfiguration File to set modem communication options See Section 3 3 The DOCSIS Configuration File for instructions on how to create a DOCSIS Configuration File The CM and CPE MAC addresses are located on the DM3X Transponder and on the packing slip see below The CM MAC address may be labeled as the RF MAC address on some DM3X units Fig 3 1 Locations of MAC Address Labels Identifier label ...

Page 14: ...DOCSIS Configuration File is a type length value TLV file that contains important operational parameters as defined by the DOCSIS standards It provides certain settings for the cable modem In addition to standard entries settings in the DOCSIS Configuration File should include the modem s community strings and if an upgrade is necessary firmware upgrade parameters Place the Configuration File in t...

Page 15: ...20 30 0 docsDevNmAccessIpMask 1 3 6 1 2 1 69 1 2 1 3 x The IP subnet mask of the NMS e g 255 255 255 0 docsDevNmAccessCommunity 1 3 6 1 2 1 69 1 2 1 4 x The community string matched to this IP address net mask entry alphanumeric string docsDevNmAccessControl 1 3 6 1 2 1 69 1 2 1 5 x The level of access granted 1 3 None Read Only Read Write docsDevNmAccessInterfaces 1 3 6 1 2 1 69 1 2 1 6 x Specifi...

Page 16: ...o the SNMP entity querying the CM Variable 53 2 1 SNMPv1v2c Transport Address Specifies the Transport Address to use in conjunction with the Transport Address Mask used by the CM to grant access to the SNMP entity querying the CM Length is 6 bytes for IPv4 and 18 bytes for IPv6 Two additional bytes are added to the IP address length for the port number Transport Address e g 0 0 0 0 0 or 0 0 0 0 0 ...

Page 17: ...3 x Must be set to 255 255 255 255 per RFC 4639 255 255 255 255 docsDevNmAccessCommunity 1 3 6 1 2 1 69 1 2 1 4 x Community string used by NMS to query transponder alphanumeric string docsDevNmAccessControl 1 3 6 1 2 1 69 1 2 1 5 x Level of SNMP access to DM3X Transponder from IP address specified in docsDevNmAccessIpMask 4 Read Only plus Trap 5 Read Write plus Trap 6 Trap only no SNMP access docs...

Page 18: ...iver Trap Type This sub TLV specifies the type of trap to send The trap type may take values 1 SNMP v1 trap in an SNMP v1 packet 2 SNMP v2c trap in an SNMP v2c packet 3 SNMP inform in an SNMP v2c packet 4 SNMP v2c trap in an SNMP v3 packet 5 SNMP inform in an SNMP v3 packet 38 4 SNMPv3 Notification Receiver Timeout This sub TLV specifies the timeout value to use when sending an Inform message to t...

Page 19: ... SNMP MIB Object 11 Len 21 docsDevNmAccessControl 2 5 Software Upgrade Filename 9 Len 24 ModemFirmwareFile bin SNMP MIB Object 11 Len 20 docsDevSwAdminStatus 0 2 Software Upgrade TFTP Server 21 Len 4 10 56 48 15 Manufacturer Code Verification Certificate 32 Len 254 30 82 03 1A 30 82 Manufacturer Code Verification Certificate 32 Len 254 04 0A 13 11 41 4D Manufacturer Code Verification Certificate 3...

Page 20: ...Upgrade IPv6 TFTP Server fc00 168 1 0 0 0 0 51 Manufacturer Code Verification Certificate 3082031B30820 Manufacturer Code Verification Certificate 040A1312414C5 Manufacturer Code Verification Certificate FF040C300A060 Manufacturer Code Verification Certificate 257939C848CE0 Legend Sets Read Write community string Set the IP address netmask and community string to fit your system Sets the IP addres...

Page 21: ...S configuration file To build the atidoc33 cfg file enter the desired SNMP OIDs and values from the Alpha MIB into a TLV file as TLV type 11 entries using a TLV editor Refer to sample entries below The DM3X proprietary configuration Setup file must be named atidoc33 cfg and placed in the root directory of the TFTP server DM3X settings are updated according to values defined in this file at start u...

Page 22: ...ConfigName 1 3 6 1 4 1 926 1 3 2 1 9 0 Alphanumeric String Name of proprietary configuration file atidoc33 cfg Default atiMgmtSysDownloadReCfgTime 1 3 6 1 4 1 926 1 3 2 1 13 0 Integer Download interval for atidoc33 cfg hours 24 Default Search Order Parameter Type Description Value 1 atiMgmtSysDownloadConfigAddress OID 1 3 6 1 4 1 926 1 3 2 1 10 0 IP Address Overrides default location 0 0 0 0 Defau...

Page 23: ...ate 1 Disabled 2 Enabled Default atiMgmtSysDownloadReCfgTime OID 1 3 6 1 4 1 926 1 3 2 1 13 0 Integer Download interval for DM3X specific items in atidoc33 cfg config file hours 24 Default atiMgmtSysSnmpTimeout OID 1 3 6 1 4 1 926 1 3 1 5 3 0 Integer Time DM3X will wait before reset if SNMP traffic is not detected minutes 240 Default Note If set to zero watchdog will be disabled atiMgmtSysHttpAcce...

Page 24: ...apable of providing all the functionality of any standard Ethernet connection To access the DM3X Web server locally utilizing a Web browser use the following procedure 1 Connect a standard Ethernet cable CAT5 between the DM3X Ethernet port ETH and a laptop or computer s network interface port 2 Launch a Web browser 3 Enter the transponder s default IP address 192 168 100 1 or the DHCP assigned IP ...

Page 25: ... will open Fig 4 3 Select Use the following IP address Enter the values as shown i e IP address 192 168 100 2 or DHCP assigned IP address and Subnet mask 255 255 255 0 Record the existing IP address and Subnet mask in order to later return the computer to its original state 2 Click the OK button and try to connect to the DM3X once again using 192 168 100 1 in the Web browser 3 To restore network s...

Page 26: ...re network settings repeat Steps 1 through 6 but in step 7 click check box for Obtain IP address automatically or manually set back to the original settings recorded in Step 7 1 Fig 4 5 Internet Protocol TCP IP Properties Screen Windows 8 Use the following procedure to configure a static IP address on a laptop or computer with the Windows 8 operating system 1 Click the Start button lower left butt...

Page 27: ...2 168 1 124 into the Web browser s address field Use square brackets when entering IPv6 IP addresses e g FC00 168 40 124 into the Web browser s address field 4 The DM3X Web server home page will appear Fig 4 6 5 Click on the Language menu to select a desired language for the text information on the Web page The language choices are English default Spanish Portuguese French and German Fig 4 6 Web S...

Page 28: ...er health information Battery Management technician ID battery conductance measurements battery model and battery manufacturing dates for runtime and battery life calculations System Logs requires AlphaApp card Log from each of the system logs Power Supply Events requires AlphaApp card Records daily Power Supply system events AlphaApp card Records power supply system the initial installation Batte...

Page 29: ...413 2 2 2 1 1 3 1 0 Level 2 User Name Alpha 1 3 6 1 4 1 4413 2 2 2 1 1 3 2 0 Level 2 Security Password AlphaSet DM3 0 Series Transponder Security Levels Web Page Function Security Level General System Name System Contact System Location Common Logical ID 1 Power Supply Self Test 1 Generator Self Test 1 Advanced Communications Reset Transponder 1 Provisioning Mode Single IP or Dual IP 2 Configure P...

Page 30: ...ng Communication Parameters Click the General menu of the web page to display common communication settings and values Click the Advanced Communication menu to view additional communication parameters Fig 4 8 Communication Parameters Fig 4 9 Advanced Communication Parameters ...

Page 31: ...an be viewed and configured on the Power Supply page located in the Advanced Configuration menu Fig 4 10 Power Supply and Battery Parameters 4 6 Remote Self Tests via the Web Page Remote Self Tests on power supplies may be started and stopped via the transponder Web page This requires a Level 1 login Refer to Section 4 3 1 Web Interface Security Levels for User Name and Security Password To launch...

Page 32: ...Fig 4 11 Parameter values cannot be edited on this Web page An SNMP MIB browser or status monitoring software may be used for such edits Alarms settings may be exported by selecting the Export button at the bottom of the page Alarms settings may be distributed to other DM3X units For more details refer to the DM3 Alarm Cloning and Distribution section under Section 6 2 1 SCTE HMS Configurable Alar...

Page 33: ...amper Switch and I O Controller The Tamper Switch polarity may be changed by clicking on the preferred tamper switch polarity button The I O Controller section provides a user interface to select the type of device that will be connected and monitored via the ENV connector of the transponder An example of such a device would be the battery heater mat controller Fig 4 12 Advanced I O Controller Sta...

Page 34: ...r Supplies to view connected power supply parameters The power supply parameters with a formatted text box or a menu around the value can be configured Click the Start Test button to remotely initiate power supply tests When prompted refer to Section 4 3 1 Web Interface Security Levels for the applicable User Name and Security Password Fig 4 13 Advanced Power Supply Settings Screen ...

Page 35: ...attery Model is set to Other the battery charging parameters such as charger voltages battery capacity and temperature compensation can be customized otherwise default values are populated for Alpha supported batteries For systems with more than one power supply the master unit will override the charger parameter settings NOTICE ...

Page 36: ...4 0 Web Interface continued 36 704 939 B10 001 Rev A5 06 2019 Fig 4 13 Advanced Power Supply Settings Screen Continued ...

Page 37: ...ected to a DM3X the generator page listed in the Advanced Configuration menu will populate a list of the various parameters and alarm statuses Generator Self Tests may be remotely started by clicking on the Start Test button When prompted refer to Section 4 3 1 Web Interface Security Levels for User Name and Security Password Fig 4 14 Advanced Generator Status Screen ...

Page 38: ...y assist in identifying and troubleshooting common network impairments Navigate the mouse pointer to the Tools menu item and select Constellation in the drop down menu to open and start the Constellation page The page will automatically refresh until the Samples Remaining counter reaches 0 Clicking the Restart button refreshes the constellation tool and clicking the Stop button halts the analysis ...

Page 39: ...xMER Downstream signal quality Modulation Error Ratio SNR EVM Error Vector Magnitude from hardware MER Modulation Error Ratio software MER Symbol Rate Msym sec CER Interval Codeword Error Rate CER refresh rate Pre FEC CER Codeword Error rate CER BEFORE forward error correction is applied Post FEC CER Codeword Error rate CER AFTER forward error correction is applied 4 11 2 QAM Constellation Common ...

Page 40: ...A5 06 2019 Fig 4 17 Fuzzy Low CNR and or Low MER and Individual Cell Characteristics Fig 4 18 Doughnuts Coherent Interference and Individual Cell Characteristics Individual cells and entire QAM constellation Individual cells and entire QAM constellation ...

Page 41: ...4 939 B10 001 Rev A5 06 2019 Fig 4 19 Gaussian Noise and Individual Cell Characteristics Fig 4 20 Rectangular vs Square I Q Imbalance and Entire Constellation Shape Individual cells and entire QAM constellation Entire QAM constellation ...

Page 42: ... 704 939 B10 001 Rev A5 06 2019 Fig 4 21 Corners Squeezed to Center Gain Compression and Entire Constellation Shape Fig 4 22 Circular Smear Phase Noise and Entire Constellation Shape Entire QAM constellation Entire QAM constellation ...

Page 43: ...4 0 Web Interface continued 43 704 939 B10 001 Rev A5 06 2019 Fig 4 23 Twisted or Skewed Quadrature Distortion and Entire Constellation Shape Entire QAM constellation ...

Page 44: ...nts this tool requires the Adaptive Equalization function to be enabled on the CMTS Navigate the mouse pointer to the Tools menu item and select Microreflections in the drop down menu to open the Microreflections page Click on a particular bar in the graph to display the details of the impairment such as time distance feet meters and amplitude in the table below The selected bar will turn a slight...

Page 45: ... captures Last Button This displays the last capture Saved Button This displays the saved captures Aggregate Minimum Maximum Dropdown Menu This drop down menu allows the user to choose between displaying the aggregate minimum and aggregate maximum of the RF samples Range Dropdown Menu This drop down menu allows the user to select the window s span of measurement Full 3 Channel or 1 Channel Channel...

Page 46: ...ge represented by each point on the spectral display Amplitude Y Axis Maximum dBmV The highest power level shown on the display Minimum dBmV The lowest power level shown on the display Measurements Peak dBmV The highest power level shown on the display The reported value is dependent upon the Resolution Bandwidth Peak Position MHz The approximate frequency with the highest power level on the displ...

Page 47: ...b Page View the transponder s event log by clicking the History drop down menu and select Modem Log This will display the Docsdev Event Log The log may be reset by clicking on the Reset Log button or the logged data may be downloaded by clicking on the Download CSV button Fig 4 27 Docsdev Event Log Screen ...

Page 48: ...evSwServerAddress OID 1 3 6 1 2 1 69 1 3 7 0 docDevSwFilename OID 1 3 6 1 2 1 69 1 3 2 0 Octet String Set to the filename of the firmware file Example firmwareImage bin docsDevSwAdminStatus OID 1 3 6 1 2 1 69 1 3 3 0 Integer 1 Initiate upgrade manual method 2 Upgrade on next reboot Config File Method 3 Ignore update docsDevSwOperStatus OID 1 3 6 1 2 1 69 1 3 4 0 Integer Read Only 1 TFTP download i...

Page 49: ... automatically upgraded using the DOCSIS Configuration File by adding the following docsDevSoftware SNMP parameters and the manufacturer s Code Verification Certificate CVC Table 5 3 DOCSIS Configurations File Values The firmware will be upgraded on the next reset Monitor the upgrade status with the docsDevSwOperStatus MIB parameter and verify the firmware version with the docsDevSwCurrentVers MIB...

Page 50: ...eference Number Description ANSI SCTE 36 2002R2007 formerly HMS 028 SCTE ROOT Management Information Base MIB Definitions ANSI SCTE 37 2010 formerly HMS 072 Hybrid Fiber Coax Outside Plant Status Monitoring SCTE HMS ROOTS Management Information Base MIB Definition ANSI SCTE 38 1 2009 formerly HMS 026 Hybrid Fiber Coax Outside Plant Status Monitoring SCTE HMS PROPERTY MIB Management Information Bas...

Page 51: ... a temperature alarm A table to help convert the desired reported alarm states to hexadecimal for setting the MIB Commonly monitored parameters and recommended values Example The alarms for psTemperature on the following page are set so that the normal temperature range is from 30 C to 45 C If the temperature rises above 45 C a casHI alarm will be sent to the alarmTable Anything over 50 C is consi...

Page 52: ... Bit 0 0 0 0 0 0 0 0 0 00 No Alarms 0 0 0 0 0 0 0 1 01 LoLo 0 0 0 0 0 0 1 0 02 Lo 0 0 0 0 0 0 1 1 03 Lo LoLo 0 0 0 0 0 1 0 0 04 Hi 0 0 0 0 0 1 0 1 05 Hi LoLo 0 0 0 0 0 1 1 0 06 Hi Lo 0 0 0 0 0 1 1 1 07 Hi Lo LoLo 0 0 0 0 1 0 0 0 08 HiHi 0 0 0 0 1 0 0 1 09 HiHi LoLo 0 0 0 0 1 0 1 0 0A HiHi Lo 0 0 0 0 1 0 1 1 0B HiHI Lo LoLo 0 0 0 0 1 1 0 0 0C HiHi Hi 0 0 0 0 1 1 0 1 0D HiHi Hi LoLo 0 0 0 0 1 1 1 0 ...

Page 53: ...7000 200 0x0F 7800 8200 9150 9300 200 psPowerOut Representation of Power Supply output power in 1W units 0x00 It is recommended that psOutputCurrent be used for output alarms psStringChargeCurrent Battery string charge current scaled in 1 100 Amp units 0x0C Disable Disable 1200 1250 20 psStringDischargeCurrent Scaled representation of battery string discharge current This is an RMS value in 1 100 ...

Page 54: ...Major psMinorAlarm 1 No Alarm Disable psMinorAlarm 2 Alarm discreteMinor psTamper 1 Closed Disable psTamper 2 Open discreteMajor psInputVoltagePresence 1 AC Line Voltage Lost Disable psInputVoltagePresence 2 AC Line Voltage Present Disable Battery Standby Time Remaining 1 Over 3 Hours Remaining Disable Battery Standby Time Remaining 2 2 to 3 Hours Remaining Disable Battery Standby Time Remaining 3...

Page 55: ...erator or fuel enclosure has exceeded safe limits for generator operation Generator operation is suspended while this alarm is active The alarm resets when the water returns to a safe level discreteMajor genPadShear 1 No Alarm Disable genPadShear 2 Indicates that the generator or fuel enclosure has shifted from its mounting position Generator operation is suspended The alarm resets when the unit i...

Page 56: ...te conditions such as tamper on off major minor alarms and various inverter status conditions Full explanations of these MIB tables and their settings can be found by reading the SCTE HMS PROPERTY MIB The MIB table alarm settings can be changed to desired values using a SNMP MIB browser or status monitoring software Once the tables are configured with the desired alarm settings proceed to Step 2 o...

Page 57: ...the alarm settings download can be monitored with the following parameters please note the AlarmSettings acf file downloads quickly Table 6 6 Status of Alarm Setting Download Parameters Verify the transponder s SCTE HMS property tables have been updated by viewing the HMS Alarms Web Page status monitoring system or SNMP MIB browser DM3 Alarm Setting Parameters Parameter Type Value atiMgmtSysDownlo...

Page 58: ...ata from the raw trap will appear as shown below Refer to Table 6 7 SNMP Alarm Trap Varbinds and Explanations for definitions of the varbinds Frame 441 230 bytes ib wire 230 bytes captured Ethernet II Src 192 168 1 77 00 90 EA A0 01 4E Dst 3com_0d 1d d4 00 10 5a 0dL1d d4 Internet Protocol Src Port 62481 62481 Dst Port snmptrap 162 Simple Network Management Protocol Version 1 0 Community PUBLIC PDU...

Page 59: ...ctet strings Octet 1 4 POSIX Time of alarm occurrence most significant byte first Octet 5 Alarm Type See description below Octet 6 Contents of commonNeStatus immediately after alarm occurred Octet 7 m Alarm Object Identifier BER encoded Octet n z Alarm value BER encoded Most trap interpreters cannot decode this message which is why varbinds 4 and 5 were added that provide the same information in a...

Page 60: ... sent whenever the configuration has changed If any parameter in the HMS PROPERTY table has changed since the last reset a cold start trap will be sent upon the next reset 6 2 3 General Power Supply Alarms The Intelligent CableUPS detects a wide array of alarms and displays the type of active alarm in the Smart Display screen and the severity of alarm e g Major Minor by means of the Inverter Modul...

Page 61: ...Check transformer Output Tap setting to verify the Inverter Module voltage matches the Transformer Module voltage and voltage shown on the label of the Inverter Module matches the voltage of Transformer Module 4 Check for corrosion on the Power Distribution Board 5 Verify Power Distribution Board to Inverter Module Check ribbon cable for damage and connection 6 Turn all power off wait 10 seconds t...

Page 62: ...2 hardware protection mode is engaged or overloaded Only active with optional PIM installed 1 Check Current 2 Check Settings GENERAL FAILURE LATCHING Major A latched failure of an automated local or remote inverter test or some other major malfunction within the power supply 1 Check Batteries 2 Check Inverter 3 Check Settings TEST FAIL LATCHING Major Battery voltage drops below 1 85V cell or inver...

Page 63: ...at Inverter 2 Check Ribbon Cable INVERTER TEMPERATURE Major The inverter heatsink has exceeded set temperature Standby operations suspended until temperature drops to safe level 1 Check Fan 2 Check Filter legacy models CONFIGURATION FAILURE Major The power supply has detected it is improperly configured 1 Over Current 2 Check Settings Active Alarm or Abnormal Condition Alarm States Corrective Acti...

Page 64: ...ll out the Inverter Module 6 Verify Inverter Module securely connected 7 Re seat the Inverter Module 8 Turn the Battery Circuit Breaker back on 9 Replace Inverter Module HIGH BATT VOLTS Major 36 Volt battery string above 45 0Vdc or 48V battery string above 60 0Vdc 1 Check Batteries 2 Check Charger settings 3 Replace Inverter BATTERY EOD Major Output batteries dropped below the low voltage shutdown...

Page 65: ...y the power supply s address do the following XM2 LCD Display 1 Press the enter button twice to access the Set Up Menu on the LCD display 2 Press the Down or Up key until DEVICE ADDRESS is displayed 3 If the address is correct in the range of 1 to 5 skip to Step 8 4 To change the address press the Enter key to enter the Edit mode 5 Press the Up or Down keys until the desired address 1 to 5 is disp...

Page 66: ...rrently installed 3 Loosen the Inverter Module thumbscrew and if applicable the two transponder thumbscrews 4 Slide the Inverter Module out of the power supply 5 Disconnect the ribbon cable attached at the back of the Inverter Module 6 If the Inverter Module is equipped with a transponder remove it by loosening the two Phillips captive screws Fig 7 1 Captive Screw Locations With the battery breake...

Page 67: ...ning the two captive screws It is recommended that the screws be tightened alternately a few turns at a time so the transponder aligns in parallel to the Inverter Module 4 Reinstall the Inverter Module and tighten the three thumbscrews Make front panel connections tamper temperature sensor battery sense RF etc 5 Connect the Battery Sense Power Wire Kit to the A B port Refer to the battery diagrams...

Page 68: ...o power upstream frequency undetermined OFF ON Power on downstream locked upstream frequency ranging DHCP request in progress ON CMTS registration completed 10 DS Downstream RF Carrier detection and lock GRN OFF No Power Downstream Carrier OFF ON Power on downstream carrier frequency searching ON Downstream carrier lock 11 ALM RDY Alarm and Ready N A OFF No power or malfunctioning Communications M...

Page 69: ...t panel connections at this time e g battery strings tamper switch Install a grounded surge suppressor Alpha P N 162 028 10 or equivalent Failure to install an appropriate surge suppressor may void the warranty CAUTION Grounded Surge Protector See Caution Above RF Cable to Headend Fig 7 5 Connecting the RF Drop Alpha Technologies Services Inc recommends tightening the RF cable connector and the ca...

Page 70: ...tch Connector To Battery Sense Wire Harnesses A B C D RF Cable to Headend Communications Port System Port XM2 SI Serial Interface Card Master XM2 XM2 SI Serial Interface Card Connections Legend Connections with more than one power supply 7 5 Front Panel Connections Alpha Technologies Services Inc recommends tightening the RF cable connector and the cables attached to the Grounded Surge Protector t...

Page 71: ...ample the Alpha Utility Line Sensor Alpha P N 746 399 2X uses the tamper interface to monitor the Utility outlet to report the presence of line voltage Table 7 1 Tamper TPR Switch Specifications Tamper TPR Switch Specifications Function Parameter OID Values Description Tamper psTamper 1 3 6 1 4 1 5591 1 4 2 1 27 X See Note 1 1 Closed 2 Open Status of Enclosure Door Utility Sense psTamper 1 3 6 1 4...

Page 72: ...ha proprietary SNMP MIB atiMgmtSysIoSelect 1 3 6 1 4 1 926 1 3 2 8 1 0 must be set appropriately before the device status will be correctly reported The monitored device can also be set through the transponder s Advanced Configuration I O Web page pull down The status of the generic I O Pins can still be monitored and alarmed via the SCTE HMS discretePropertyTable even when specific devices have b...

Page 73: ... 3 6 1 4 1 926 1 3 2 8 23 0 1 Contact Open 2 Contact Closed Control atiMgmtSysIOPinCtrl 1 3 6 1 4 1 926 1 3 2 8 20 0 1 Contact Open 2 Contact Closed Open Close a contact Alarm Trap IOPinIn4 Open 1 3 6 1 4 1 5591 1 1 3 1 3 13 1 3 6 1 4 1 9 26 1 3 2 8 21 0 1 1 disable 2 enableMajor 3 enableMinor Alarm enable when Pin4 contact is Open Alarm Trap IOPinIn4 Closed 1 3 6 1 4 1 5591 1 1 3 1 3 13 1 3 6 1 4...

Page 74: ...ntrol and input pins can be monitored through the following OIDs Voltage to drive Pin 3 is managed through the following SNMP OID The SCTE HMS discretePropertyTable can be configured to generate SNMP traps based upon the desired contact state of any of the I O input or control pins see Table 7 3 Pin 3 Control 1 3 6 1 4 1 926 1 3 2 8 20 1 Contact Open 2 Contact Closed Pin 4 Input 1 3 6 1 4 1 926 1 ...

Page 75: ...ntact Closed The heater mat is activated when this parameter reports 2 atiMgmtSysTempTimer 1 3 6 1 4 1 926 1 3 2 4 7 0 RW 0 1440 Default 30 The number of minutes the heater mat will stay on when timer is started atiMgmtSysTempCountdown 1 3 6 1 4 1 926 1 3 2 4 8 0 R 0 1440 Number of minutes remaining on timer atiMgmtSysTempStatusInvert 1 3 6 1 4 1 926 1 3 2 4 9 0 RW 1 No invert default 2 Invert The...

Page 76: ...gement can be configured using an SNMP MIB browser as indicated in the following tables The Environmental Control MIB section begins at atiMgmtSysTempMgr 1 3 6 1 4 1 926 1 3 2 4 Status of the Environmental Control is also available via the Communications Module s Web page by navigating to Advanced Configuration I O Environment Ensure the Heater Cooler Only is selected from the drop down list Conne...

Page 77: ...379 C0 Heater Mat OIDs and Functionality Set these OIDs to the Specified Value Functionality atiMgmtSysTempTemperature 1 3 6 1 4 1 926 1 3 2 4 5 to 5 Heater turns on at 5 C atiMgmtSysTempHysteresis 1 3 6 1 4 1 926 1 3 2 4 6 to 3 3 C of permitted controller overshoot in this case would turn off at 8 C atiMgmtSysTempCtrl 1 3 6 1 4 1 926 1 3 2 4 1 to 3 Battery temperature sensor used to control heate...

Page 78: ...es I O Port Heater Mat Control Specifications Value List Description atiMgmtSysIoGenState 1 3 6 1 4 1 926 1 3 2 8 3 0 notInstalled 1 This indicates that atiMgmtSysIoSelect has not been set to a value of 4 Generator genOff 2 The generator has been detected but it is not powering the load genRunning 3 The generator is present and it is powering the load genNotDetected 4 atiMgmtSysIoSelect has not be...

Page 79: ...B 2B 1B 3A POS NEG 2A POS NEG 1A POS NEG POS NEG POS NEG POS NEG R E D B L A C K A B C D NEG Pin 1 Vbatt 3A C 36V Pin 4 Vbatt 3B D 36V Pin 7 Vbatt 2B D 24V Pin 6 Vbatt 1B D 12V Pin 5 Vbatt 2A C 24V Pin 3 Vbatt 1A C 12V Pin 2 1 2 3 4 5 6 7 8 3A POS NEG 2A POS NEG 1A POS NEG R E D B L A C K A B C D NEG Pin 1 Vbatt 3A C 36V Pin 4 Vbatt 2A C 24V Pin 3 Vbatt 1A C 12V Pin 2 1 2 3 4 5 6 7 8 Sense Wire Ki...

Page 80: ...os Neg Pos 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Sense Wire Kits Alpha P N 874 841 21 6 Alpha P N 874 841 25 9 To Power Supply Red Black Neg Vbatt 4A C D 48V Pin 8 Vbatt 3A C 36V Pin 4 Vbatt 2A C 24V Pin 3 Vbatt 1A C 12V Pin 2 A B C D ENG Pin 1 4A 3A 2A 1A Pos Neg Pos Neg Pos Neg Pos R E D B L A C K To Power Supply R E D B L A C K Red Black Neg 4A 3A 2A 1A Pos Neg Pos Neg Pos Neg Pos Vbatt 3A C 36V Pin ...

Page 81: ...menu on the XM2 LCD Display Pressing ENTER while in the Operation Normal screen will open the Comms Information display only displayed when paired with suitable communications module otherwise display will read NO DATA When accessing the information display information displays in Auto Scroll mode Press UP or DOWN to access information one step at a time Press ENTER to access the Setup Menu Press ...

Page 82: ...ch an Internet browser and enter 192 168 100 1 into the address The transponder will return the Web page shown below Click on General to display the key communications parameters including system uptime IP provisioning mode IPv4 IPv6 MDD upstream and downstream power levels and the cable modem s IP address which confirms connectivity Fig 9 2 Communications Section General Page ...

Page 83: ...the second C as the third and D as the fourth From the Power Supplies and Batteries section of General tab of the DM3X Web page the following screen will be visible and the parameters shown will be available for viewing and verification To test hardware interconnection using the Ethernet port verify valid values for Output Voltage Output Current and individual battery voltages Fig 9 3 Power Supply...

Page 84: ...y 4 LNK CPE Link Status GRN OFF No Ethernet Link ON OFF Link on Ethernet Craft Port 5 OL CPE Activity Status GRN OFF No Ethernet Communications Activity OFF ON Momentary flashes during CPE communications via the Ethernet Craft Port when connected to a CPE device OR flashes while performing early authentication IP connectivity BPI intialization ON Online and Operational 6 RF Rx Tx Power Level Indic...

Page 85: ...uding one or more major alarms with one or more minor alarms the major alarm will take precedence in terms of the indication DS Downstream Communication This LED indicates the state of the CM s attempt to gain a downstream signal This process may take several seconds depending on how long it takes the CM to locate a carrier signal and lock onto a channel The LED flashes while searching for the dow...

Page 86: ...o 00 disabled to prevent unwanted SNMP traps but the LED behavior will function as if the alarmEnable were set to the values in the above table If the alarmEnable bits are set to anything other than 00 the LEDs will then follow the behavior of the desired enable bit setting The above default values translate into the following Rx Tx Power LED color ranges Table 9 2 Rx Tx Power LED Color Ranges In ...

Page 87: ...CTE HMS Property Table OID 1 3 6 1 4 1 5591 1 1 1 Be careful not to exceed the RF Input Power and Output Power range specifications of the DM3X Transponder COM AlphaBus Communications The COM LED indicates any data traffic being received by the DM3X through the COM AlphaBus port This LED will also blink one to three times approximately every 10 seconds which indicates communication exists between ...

Page 88: ... RST for approximately three 3 seconds until the ALM RDY LED stops blinking and turns solid green Release the button The transponder will perform its power up sequence 9 4 Verifying Communications via the Headend Using SNMP check connectivity by verifying power supply data by doing the following With a MIB browser check power supply data in the psIdent MIB branch 1 3 6 1 4 1 5591 1 of the SCTE HMS...

Page 89: ...e public CPE network Security Communication with the Communications Module is limited to the private LAN network and is very secure Since the Communications Module is a CPE on the public network access may be less secure IP Addresses Where the IP address pool is limited there is no need to issue the Communications Module a CPE IP address Only one 1 IP Address is required for the cable modem of the...

Page 90: ...viewing it on its web page check the Configuration line as well as the entries for the CM and CPE addresses A single IP Communications Module will display a CM MAC address only while a Dual IP Communications Module will also indicate a CPE address Fig 9 8 Single IP DM3X Transponder Web Page Fig 9 9 Dual IP DM3X Transponder Web Page Displays CM MAC address only Displays CM and CPE MAC addresses ...

Page 91: ...arameter Object ID Description Value atiMgmtSnmpSnmpCPEAccess 1 3 6 1 4 1 926 1 3 1 3 6 0 Enables Disables the CPE Interface 1 Disabled Single IP 2 Enabled Dual IP CPE Communications Module IP Settings MIB Parameter Object ID Description Value atiMgmtSysMonitoringCpeStaticMode 1 3 6 1 4 1 926 1 3 2 2 5 2 1 0 Method by which the CPE acquires its IP address 1 DHCP 2 Static atiMgmtSysMonitoringCpeSta...

Page 92: ...cations Module column of the page Refer to Figure 9 10 When prompted for User Name and Password refer to Section 4 3 1 Web Interface Security Levels for User Name and Security Password 4 Enter the desired IP Address Subnet Mask and Gateway in the provided data fields 5 Click the Set button to update the Communications Module with the new values 6 Confirm the new Static IP Address is listed under t...

Page 93: ...ins the download options available for the atidoc33 cfg file in Dual IP mode The Download Interface indicates the network from which the DM3X Transponder will attempt to download atidoc33 cfg either the CPE network or the more secure cable modem management network Table 9 6 Available Download Options Available Download Options Parameter Comments Value Search Order Download Interface atiMgmtSysDown...

Page 94: ...tions Module community strings used for the CPE Communications Module in Dual IP mode can be configured by the operator The default Communications Module read only community string is AlphaGet The default read write community string is AlphaSet These settings can be configured with the DOCSIS Configuration File the DM3 0 Setup File aitdoc33 cfg or remotely using SNMP by including the parameters be...

Page 95: ...n this access is granted the value of atiMgmtSnmpCPESetEnabled is automatically changed to 2 enabled After the operator is finished setting the SNMP variables SNMP write access can be disabled by setting the atiMgmtSnmpCPESetEnabled to 1 or by setting atiMgmtSnmpAlphaSetAccess to any value other than the data access key or by performing a reset to the DM3X Transponder The data access key parameter...

Page 96: ...ries in the SNMP Access Table can be set through the DOCSIS Configuration File the DM3 0 Setup File atidoc33 cfg or remotely using SNMP by including the following Alpha MIB parameters Table 9 9 Secure Access Table Parameters Data Access Key Parameters MIB Parameter Object ID Description Value atiMgmtSnmpAccessTable 1 3 6 1 4 1 926 1 3 1 2 Table of SNMP Access Addresses Object identifier atiMgmtSnm...

Page 97: ... Health Power supply internal diagnostics report if the power inverter requires service Reported Values Inverter OK Replace Inverter Hardware RF Cable Interface F connector female 75 Ohm connector angle better accommodates coax bend radius when installed in some enclosures Local Interface RJ 45 Ethernet multi mode operation LED Indicators Ready Alarm Upstream registration Downstream lock AlphaBus ...

Page 98: ...perature Sensor RTS Remote Test Control Start Stop power supply test cycle Generator Monitored Parameters DM3X Only Status Generator Off Running Alarm Generator Alarm Aggregate alarm consisting of Low oil pressure engine over temp engine over speed crank limit over voltage low fuel water intrusion pad shear gas hazard test fail Gas Hazard OK Alarm Water Intrusion OK Alarm Pad Shear OK Alarm Enclos...

Page 99: ...MS Element Management System EVM Error Vector Magnitude HMS Hybrid Management Sublayer IT Information Technology MAC Media Access Control MER Modulation Error Ratio MIB Management Information Base NMS Network Management System QoS Quality of Service RTS Remote Temperature Sensor SCTE Society of Cable Telecommunications Engineers SI Serial Interface SNMP Simple Network Management Protocol SNTP Simp...

Page 100: ...nologies For more information visit www alpha com 2019 Alpha Technologies Services Inc All Rights Reserved 704 939 B10 001 Rev A5 06 2019 Worldwide Corporate Offices North America Tel 1 360 647 2360 Fax 1 360 671 4936 Europe Tel 49 9122 79889 0 Fax 49 9122 79889 21 Latin America Tel 561 792 9651 Fax 561 792 7157 Asia Pacific Tel 852 2736 8663 Fax 852 2199 7988 ...

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