CHAPTER 3
Ask Away!
39
3.3 FREQUENTLY ASKED QUESTIONS
Q. I want to change my EnergyHub account information, but I can’t do
it on my Home Base. What should I do?
A. You can change your EnergyHub account information from your
online MyHub account at myhub.energyhub.net
Q. I’ve forgotten my MyHub password. How do I reset it?
A. Go to myhub.energyhub.net and follow the instructions for resetting
your password.
Q. Why is there a discrepancy between the energy cost information
presented by my EnergyHub account and the amount I am billed for by
my utility company?
A. EnergyHub provides only an estimate of your energy cost and
consumption over any given length of time. In addition, EnergyHub pro-
vides estimates based on the calendar month—your utility company may
charge on a different cycle.
Summary of Contents for DB2-EZP
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