EnergyHub DB2-EZP, User Manual

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CHAPTER 3 Ask Away!
3.1 THE BASICS
Read on for troubleshooting tips and quick answers to
questions you may have about the EnergyHub system. You can also find
troubleshooting information at www.energyhub.com/support.
Many problems can be traced to a few common sources. Before seeking
support from EnergyHub, check to make sure the basics of your system
are in order:
• Is your Home Base plugged into an electrical outlet?
• Is your Home Base connected to your home’s wireless Internet
connection? If so, check your Internet router to make sure it’s
working properly.
• Did you correctly enter the three-character code from the back
of your EnergyHub Socket or Strip when setting up your hardware?
• Are your connected appliances securely plugged into an
EnergyHub Socket or Strip?