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28. WARRANTY
Energy Sistem Soyntec S.A. warrants its products to be free from defects in materials and workmanship at the time of purchase.
The warranty period is 36 months from the date of purchase.
29. WARRANTY PROCEDURE
1.
Visit the Support section at http://support.energysistem.com and select your product to view the FAQ (Frequently Asked Questions). The solution
to your problem is very likely to have been already published there. You will also be able to download user manuals, user guides, drivers and
updates.
2.
If you cannot find an appropriate solution in the Support section, you may send us your enquiry or warranty service request by email: support@
energysistem.co.uk
3.
Alternatively, you may prefer to contact the distributor from which you purchased the product, presenting the purchase receipt or invoice.
Important
: We recommend you to make a backup of the data inside the device memory and remove any microSD card before submitting the unit to
the tech support, because on the process of warranty management by our after sales department the memory is likely to be formatted, thus erasing
all the content. Energy Sistem help desk team will not perform any backup of the memory contents, so it is advisable to deliver the device with blank
memory or with the original factory content.
Specifications are subject to change without notice.
© 2011 / 2012 by Energy Sistem ®. All rights reserved.
Trademarks: All company, brand and product names are trademarks or registered trademarks of their respective companies.
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