ENERGY KING 35EKB, Installation, Operation & Maintenance Manual, Page: 39 / 76

Rev 07/13/09 ENERGY KING™ Wood/Coal Boiler Owner’s Manual
Š
U. S. 33
Troubleshooting Guide
Detailed Troubleshooting
Once you have exhausted the above common problems, if you are still experiencing trouble with
your ENERGY KING Wood/Coal Boiler, you may wish to consult the following list of problems, or
consult with your ENERGY KING dealer for further assistance.
Problem(s) Cause(s) / Solution(s)
Fire won’t start or starts but
won’t stay lit, or does not
hold out overnight •
Make sure all doors are closed tightly and all gaskets are in good
condition.
•
Ashes, if allowed to accumulate in the ash removal pan, will block
the passage of combustion air. Verify that your ash removal pan
is clean. Never allow ashes to build up to the level of the grates.
•
Your exhaust or combustion air systems may be blocked. Verify
all vents and pipes are free from obstruction and the draft controls
are operating correctly.
•
Check your chimney for downdraft caused by taller surrounding
trees or buildings. The chimney may have to be extended or a
chimney vent cap installed. Please contact your ENERGY KING
dealer or heating contractor.
Fire is weak, lazy, or dirty,
or startup is slow or smoky
•
Your exhaust or combustion air systems may be blocked. Verify
all vents and pipes are free from obstruction and the draft controls
are operating correctly.
•
Your home may have a negative pressure. If your home is too
airtight, the ENERGY KING heating appliance cannot get enough
combustion air to burn properly. You may need to bring outside
air to the ENERGY KING heating appliance. Please contact your
ENERGY KING dealer or heating contractor.
•
Check your chimney for downdraft caused by taller surrounding
trees or buildings. The chimney may have to be extended or a
chimney vent cap installed. Please contact your ENERGY KING
dealer or heating contractor.
Poor combustion or difficulty
maintaining a “pilot” fire •
Check the quality of your fuel. Refer to the
Fuel Requirements
section.
•
Your home may have a negative pressure. If your home is too
airtight, the ENERGY KING heating appliance cannot get enough
combustion air to burn properly. You may need to bring outside
air to the ENERGY KING heating appliance. Please contact your
ENERGY KING dealer or heating contractor.
Excessive Fire
•
The chimney draft may be excessive. Adjust the barometric
damper to maintain flue draft settings from 0.04 ″ to 0.06 ″ of water
column. Do not operate with a flue draft exceeding .06 ″ (14.95
Pa) water column.