Eneo IEP-63M2812M0A User Manual Download Page 83 | Manualshive

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A.4

System Requirement for Web Browser

•

Operating System:

Microsoft Windows OS Series

•

CPU:

Intel Core 2 Duo 2GHz or higher, 1GB RAM or more, 10GB free disk or higher

•

VGA:

AGP, Video RAM 32MB or higher (1024x768, 24bpp or higher)

A.5

General Performance Considerations

When setting up your system, it is important to consider how various settings and situations will af-
fect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can
affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will
also affect the frame rate.

The following factors are among the most important to consider:

•

High image resolutions and/or lower compression levels (or high bitrates) result in
larger images. Frame rate and Bandwidth affected.

•

Accessing both Motion JPEG and H.264 video streams simultaneously. Frame rate
and bandwidth affected.

•

Heavy network utilization due to poor infrastructure. Frame rate and Bandwidth af-
fected.

•

Heavy network utilization via wireless router due to poor infrastructure. Frame rate and
bandwidth affected.

•

Viewing on poorly performing client PCs lowers perceived performance. Frame rate
affected.

A.6

Further Information

Make sure to always upgrade to the latest firmware version available from the eneo website at
www.eneo-security.com to receive the latest functionality for your product.

The manual, and other software tools are available on the eneo website at www.eneo-security.com
or on the included CD.

Information on compatible video management software solutions can be found in the category
Videomanagement at www.eneo-security.com.

A.7

Open Source Software

The software included in this product contains copyrighted software that is licensed under open
source licenses. You may obtain the complete corresponding source code from eneo for a period of
three years after the last shipment of this product by sending email to:

[email protected].

If you want to obtain the complete corresponding source code with a physical medium such as CD-
ROM, the cost of physically performing source distribution might be charged. For more details about
Open Source Software, refer to the eneo website at www.eneo-security.com or an included product
CD.

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Summary of Contents for IEP-63M2812M0A

Page 1: ...EN User Manual 1 2 8 Network Dome PTZ Day Night 2048x1536 2 8 12 mm Infrared 12VDC PoE IP66 IEP 63M2812M0A ...

Page 2: ...to the presence of dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the litera ture accompanying the product CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN...

Page 3: ...f not installed and used in accordance with the in struc tion manual may cause harmful interference to radio communications Opera tion of this equipment in a residential area is likely to cause harmful in terfer ence in which case the user will be required to correct the interference at his own expense CAUTION Changes or modifications not expressly approved by the party responsible for compliance ...

Page 4: ... from theapparatus 11 Only use attachments accessories specified by themanufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used Use caution when moving the cart apparatus combination to avoid in jury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer...

Page 5: ...e admin password over a secure connection 14 3 4 Live View Page 15 3 5 Playback 17 3 6 Network Camera Setup 19 3 6 1 Basic Configuration 19 3 6 2 Live View 23 3 6 3 Video Image 24 3 6 4 Audio 33 3 6 5 Event 35 3 6 6 System 59 3 7 Help 80 A Appendix 81 A 1 Troubleshooting 81 A 2 Alarm Connection 82 A 3 Preventive Maintenance 82 A 4 System Requirement for Web Browser 83 A 5 General Performance Consi...

Page 6: ...are also provided through an access to theweb The network camera is fully featured for security surveillance and remote monitoring needs It is based on the DSP compression chip and makes it available on the network as real time full frame rate Motion JPEG and H 264 videostreams The alarm input and alarm output can be used to connect various third party devices such as door sensors and alarm bells ...

Page 7: ...motion detection The network cameras external inputs and outputs can be connected to de vices such as sensors and relays enabling the system to react to alarms and activate lights or open close doors Improved Security The network camera logs all user access and lists currently connected users Also its full frame rate video can be provided overHTTPS PoE Power over Ethernet This network camera can b...

Page 8: ...ditionally For its fixation on different locations please consult with aninstaller 2 1 Overview Dimension Dimensions Unit mm Extension Cable NO Item Description 1 RJ 45 Ethernet RJ 45 port compatible with 10 100Mbps PoE Modular Jack 2 DC Jack Main Power DC Jack DC12V 3 AI Alarm In Alarm input and output 3pin terminal G GND AO Alarm Out 4 MIC Audio In Audio line input 2pin terminal G GND 5 SPK Audi...

Page 9: ... contents from the box 1 Make mounting holes and cable hole in the place ceiling or wall to which this dome Camera is installed using the template sheet Do NOT try to pan and tilt the camera head manually by hand The camera pan tilt gear can be damaged ...

Page 10: ...G Ground Connect the ground side of the alarm input and or alarm output to the G Ground connector AO Alarm Out The network camera can activate external devices such as buzzers or lights Connect the device to the AO Alarm Out and G Ground connectors Connecting the Power Connect the power of 12 VDC 450mA for the network camera Connect the positive pole to the position and the negative pole to the po...

Page 11: ...ra by disconnecting the power adapter 3 Open the top cap 4 Press and hold the Reset button with a straightened paperclip while reconnecting the power 5 Keep the Reset button pressed until the Status indicatorblink 6 Release the Reset button 7 When the Power Indicator changes to Green may take up to 40 seconds the pro cess is complete and the network video camera has beenreset 8 The network camera ...

Page 12: ...use the program After pushing the button Find eneo devices you will get a list of cameras connected to the local network Highlight your camera in the list and open a context menu with a click of the right mouse button Select the Editing the camera IP address option to open a window for setting the cameras IP prop erties When you are done click the Activate button to update the camera settings For ...

Page 13: ...o view streaming video in Microsoft Internet Explorer set your browser to allow Ac tiveX controls 3 1 Access from a browser Start a browser Internet Explorer Enter the IP address or host name of the network camera in the Location Address field of your browser You can see a starting page Click Live View Playback or Setup to enter web page The network cameras Live View page appears in yourbrowser ...

Page 14: ...played when the network camera is accessed for the setup at the first time Enter your admin name and password set by the administrator NOTE The default administrator user name and password is admin If the password is lost the network camera must be reset to the factory default settings Please see Resetting to the factory default settings Toprevent network eavesdropping when setting the admin passw...

Page 15: ...t a customized or pre pro grammed video stream on the Live View page Stream profiles are con figured under Setup Basic Configuration Video Image For more in formation please see Basic Configuration Video Image of User s Manual The resolution drop down list allows you to select the most suitable one out of vid eo resolutions to be displayed on Live View page The protocol drop down list allows you t...

Page 16: ...Pan and Tilt control The Lens Control button allows user to control Zoom and Focus manually This Icon appears for motorized lens model only The Smart Focus button activates smart focus function which set the focus to the opti mum position This Icon appears for motorized lens model only The Relay Output button manually triggers relay out This Icon appears only if En able alarm out is selected in Ev...

Page 17: ... in the SD local storage select it from the list and click the Play back buttons Go to the first go to the beginning of the video clip Fast backward play fast play backward of the video clip Backward play play backward of the videoclip Step backward play go back one frame of the video clip Pause pause playback of the videoclip Step forward play go forward one frame of the video clip For ward Play ...

Page 18: ...splayed monthly If there is a recorded data for a particular date a blue square on the date will be displayed If you select a particular date in the calendar a yellow square on the datewill be displayed 6 Play Time Displays time of the videoplaying 7 Event Search Window Select a search option in the drop down list and click GO button You can also enter the time period for searching If you click St...

Page 19: ...k camera by clicking Setup either in the first connection page or the top second right button of the Live View page Accessing the network camera from a computer for the first time opens the Admin Password dialog box Enter your administrator or operator id and password to get into setuppage NOTE If the password is lost the network camera must be reset to the factory default set tings Please see Res...

Page 20: ...des the lowest level of access which only allows access to the Live Viewpage Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to the Setup tools and can determine the registration of all otherusers Enable anonymous viewer login Check the box t...

Page 21: ... a static known IP address for a particular MACaddress Use the following IP address To use a static IP address for the network camera check the radio button and then make the following settings IP address Specify a unique IP address for your network camera Subnet mask Specify the mask for the subnet the network camera is located on Default router Specify the IP address of the default router gatewa...

Page 22: ...asic for more details about Video Image setup 4 Audio The network camera can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker User can setup and change set ting of Audio in thispage Please refer to Audio for more details about Audio setup ...

Page 23: ...ll as determine Date Time format in this page Please refer to System Date Time for more details about Date Time setup 3 6 2 Live View Video Input Mode Video Mode Choose Video Mode you wish to use from the drop down list NTSC or PAL NOTE This function may not be applicable depending on themodel ...

Page 24: ...dditional error robust ness this profile is used rarely in videoconferencing and mobile applications it does add additional error resilience tools to the Constrained Baseline Pro file The importance of this profile is fading after the Constrained Baseline Profile has been defined H 264 BP Baseline Profile Originally intended as the mainstream consumer profile for broadcast and storage applications...

Page 25: ...st image one by one please decrease the value For the purpose of general monitoring please do not change a basic value Such act may cause a problem to the system per formance For the details of GOP setting please contact the service center Stream 2 Setting Sometimes the image size is large due to low light or complex scenery Adjusting the frame rate and quality helps to control the bandwidth and s...

Page 26: ...ask windows Each window can be selected by click ing with the mouse It is also possible to resize or delete or move the window by selecting the appropriate window at the mouse menu on the videoscreen To create a mask window follow steps 1 Click the right button of mouse to see the mousemenu 2 Select New Privacy Mask in the mousemenu 3 Click and drag mouse to designate a mask windowarea When the se...

Page 27: ...a can be streamed to a website User can copy and paste the HTML code generated on the screen to the website page code where user wants to display live video NOTE To use webcasting service the Enable Anonymous viewer login option must be checked ...

Page 28: ...28 4 Camera Setup In this page user can setup Exposure Control White Balance Control Image Appearance and Day Night control Video Preview User can check the setting via video preview pop up window ...

Page 29: ...t maximum shutter speed if Shutter is in automatic mode The pull down shows selectable maximum shutter speeds depend on the expo sure selection in 1 7 Enable automatic IRIS adjustment Activates auto IRIS function 8 Enable high light compensation Activates High light compensation function which blocks bright light in the scene to make the other parts more visible 9 Enable backlight compensation Act...

Page 30: ...mage would be lesssharp Enable flip horizontally Check this box to flip the image Enable mirror image Check this box to mirror the image Enable noise reduction Check this box to activate the noise reduction Once enabled you can select noise reductionlevel Enable defog Check this box to activate the defogfunction Once enabled you can select defogstrength Enable aisle Check this box to activate the ...

Page 31: ...usts the level of light which the camera automatically switches between color and black white image Smart Focus sync with Day Night Focus control automatically adjusts up on Day Night change This menu appears for motorized lens model only IR Control User can enable disable built in IR LED s as well as set maximum strength of them This menu appears for motorized lens model only When the settings ar...

Page 32: ...m OSD transparency User can set the transparency level of OSD by slide bar or type in number Enable background Since the OSD color is white user can set background for visibility in grey whose level depends on transparency OSD title User can show or hide OSD title and can change OSD title by type in The default is the model name of thecamera Date Time User can show or hide date time on OSD When th...

Page 33: ...the selected encoding set the de sired audio qual ity bit rate The settings affect the available bandwidth and the required audio quality Audio Input Audio from an external line source can be connected to the STEREO Jack I O of the network camera Input User can select amplifier between Internal Amp or External Amp Input volume If there are problems with the sound input being too low or high it is ...

Page 34: ... volume If the sound from the speaker is too low or high it is possible to adjust the output gain for the active speaker attached to the network camera Mute User can disable the output audio transmission by checking the box When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 35: ...ra isstarted Se lect Enable on boot to activate the On Bootevent Enter the Dwell time the event lasts from the point of detection 1 180seconds When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 36: ...the alarm port check the Enable alarm port 1 first Type Choose the type of alarm to use from the drop down list NO Normally Open or NC Normally Closed Dwell Time Set the dwell time an event lasts from the point of detection of an alarm input When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 37: ...vely the event can be triggered via the product s API Application Programming Interface Select Enable manual trigger to activate the manual trigger for up to 4 manual triggers Set the dwell time the trigger lasts When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 38: ... and drag inside moves thebox Select Enable video motion detection to activate motiondetection Day Night selection Day Sensitivity and threshold values are not changed regardless of lightingcon dition Day Night User can set different sensitivity and threshold values for Day and Night condition Sensitivity User can change sensitivity of this function where large value sets more sensitive detection ...

Page 39: ...lect any box by clicking name on the preview window or click on the list User can de lete selected zone via right mouse click selection for a selected box or click any one of X button in the zone list NOTE Video Motion detection function cannot be used in conjunction with Video Content Analysis function If you choose Enable video motion detection video content analysis function is automatically tu...

Page 40: ...Select Enable network loss to activate the Network Loss event Select a dwell time for how long the event will last from the point of detection When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 41: ...or move camera direction using external force Select Enable tampering to activate the Tamperingevent Dwell time Determine how long the event will last from the point of detection When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 42: ...tection sensitivity Sensitivity As the value becomes bigger the detection sensitivity increases Min width size Minimum horizontal pixel size for detections in a 1920x1080 format Min height size Minimum vertical pixel size for detections in a 1920x1080 format Max width size Maximum horizontal pixel size for detections in a 1920x1080 format Max height size Maximum vertical pixel size for detections ...

Page 43: ...ag and drop the box at the desired position User can change the shape of the box by dragging each corner to any shape of aquadrilateral Rule Name User can type in the rule name Base The reference point of the object detection Mode Currently Enter rule only Exclusive Area User can set up to 4 areas where the rules are not applied Once selected a purple line appears on the video preview window Drag ...

Page 44: ...HM to activate the AIHMfunction Enable record status check Trigger event if the record status ismodified Enable format event Trigger event if the micro SD card is formatted When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 45: ...ction Enable specific time User can select a date in the calendar or type in date and specify time for event trigger Enable every day Trigger event every day at specified time Enable day of week Trigger event at the day of every week at specifiedtime Enable month Trigger event at the date of every month at specified time When the settings are complete click Save button to save the settings or clic...

Page 46: ...Server Check the box if you are using a mail server to receive event notification and image email Mail Server Enter the host names or IP addresses for your mailserver Port Enter the port number for your mailserver Connection security Select a connection security type in the drop down list None StartTLS SSL Enable use SMTP authentication Check the box if your mail server requires authentication Use...

Page 47: ...Enter an email address and click the Test button to test that the mail servers are functioning and that the email address isvalid When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 48: ...by the network camera actively initiates both the FTP control and data connections to the target server This is normally desirable if there is a fire wall between the camera and the target FTP server Remote directory Specify the path to the directory where the uploaded imag es will be stored If this directory does not already exist on the FTP server therewill be an error message when uploading Use...

Page 49: ...name This name will be used for all the image files saved If suffixes are also used the file name will take the form prefix suffix extension Additional suffix Add either a date time suffix or a sequence number with or without a maximum value When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 50: ...put port Enable alarm out If selected the output becomes activated for as long as the event is active Type Select a type of NO Normally Open or NC Normally Closed When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 51: ...se button to locate it Then click the Upload button Up to 3 audio files are available The total file size must be less than 512KB Audio Alert Test When the setup is complete the audio output can be tested by clicking the Test button To remove an audio file select the file and click the Remove button NOTE For a proper operation of Audio Alert full duplex must be enabled in the Audio set tings page ...

Page 52: ...m2 MJPEG data Stream3 H 264 or MPEG 4 data Pre event Enter pre event time value for the storage device pre recording Post event Enter post event time value for the storage device pre recording Audio Record Check the box if you want to record audio with video Record Schedule You can set the weekly recording schedule for each day Drag or click area by a box unit at first Clicking the block toggles t...

Page 53: ...Open Network Computing Remote Procedure Call ONC RPC system The CIFS screen displays as below Address Enter IP address for NAS device Remote Directory Enter directory or folder location to be recorded in the NAS device Capacity Enter the capacity of storage to be used This must be less than the total storage capacity ID Password Enter ID and Password The network camera will ask for these whenever ...

Page 54: ...to enable theservice XML Notification Setting Notification server URL The network address to the server and the script that will handle the request Notification server port The port number of the notification server When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 55: ...e box to enable the service Boost Setting You can set the condition in Normal and Boost mode Boot Stream Select a video stream for each condition in the drop down list Frame rate Select a frame refresh rate per second for each condition in the drop down list Bit rate control Select VBR or CVBR in the drop down list in Normal Condition You can t change it in Boost Condition Bit rate Select a value ...

Page 56: ...twork address to the server and the script that will handle the request For example http 192 168 12 244 cgi bin upload cgi Port The port number of the server User name Password Provide your log ininformation Notification Server Test When the setup is complete the connection can be tested by clicking the Test button using the contents in Send message box When the settings are complete click Save bu...

Page 57: ...amera up to a max 15 events can be registered Click the Add button to make a new event map a popup window displays as below To change an existing event select that event and click the Modify button this same window will display and the information can be changed as required Selecting an event and clicking Remove deletes the event ...

Page 58: ...these The destination server must first be configured on the Event Inpage Boost When an event has occurred the camera will boost the Frame rate and Bit rate from the normal condition to this boosted level for the duration of the event Check the box to enable the Function Record Record video stream when an event has occurred The Record option must first be configured on the Event Outpage Note This ...

Page 59: ...for mation after installation Device Name Configuration Enter the device name Location Configuration Enter the location information You can enter up to four lo cations When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 60: ...ck the box to enable anonymous viewer login to the network camera without a user account When using the user account users have to log in at every access User List Setting This section shows how to register a user account Enter a user name and password to be added and register them by pressing the Add button You will see the pop up window as below When the settings are complete click Save button t...

Page 61: ...o HTTP by default HTTP HTTPS HTTP HTTPS Upload Certificate To use HTTPS for communication with the network camera an official certificate issued by a CA Certificate Authority must be uploaded from your PC Provide the path to the certificate directly or use the Browse button to locate it Then click the Upload button Please refer to the home page of your preferred CA for information on where to send...

Page 62: ...resses All other IP addresses not in this list will then be allowed or denied access accordingly that is if the addresses in the list are allowed then all others are denied access and vice versa Also see the online help for more information NOTE Users from IP addresses that will be allowed must also be registered with the appro priate access rights This is done from Setup System Security Users Whe...

Page 63: ... setup Protocol type Port number LZO compression usage and Renegotiation time as well as download Server certifi cate file Choose Protocol type between UDP and TCP UDP is preferred Type in Port number you want to use default is1194 Default Renegotiation time is 3600 seconds and 0 means no verification Use LZO compression determines whether to use cypher compression in connection or not CA certific...

Page 64: ...etting Default Renegotiation time is 3600 seconds and 0 means no verification Upload CA certificate issued by Server 3 Select authentication method between User authentication and Machine authen tication For Machine authentication upload client certificate and client key provided by Server For User authentication type in registered ID and Password 4 After finishing setup click Save button and then...

Page 65: ...your computer Synchronize with NTP Server The network camera will obtain the time from an NTP server every 60minutes Set manually Allows you to manually set the time anddate Date Time Format Specify the formats for the date and time 12h or 24h displayed in the video streams Select Date Time format from the drop downlist Date Format Specify the date format YYYY Year MM Month DD Day Time Format Spec...

Page 66: ...e a static IP address for the network camera check the radio button and then make the following settings IP address Specify a unique IP address for your network camera Subnet mask Specify the mask for the subnet the network camera is located on Default router Specify the IP address of the default router gateway used for connecting devices attached to different networks and network segments IPv6 Ad...

Page 67: ... is the Domain name DNS servers Enter the IP addresses of the primary and secondary DNS servers Host Name Configuration Host Name Enter the host name to be used as device information in the client software or Scan Device Tool Services HTTP port Enter a port to receive a service through the HTTP Default port number is 80 HTTPS port Enter a port to receive a service through the HTTPS Default port nu...

Page 68: ...nter an address of the DDNS server Username Enter an ID to access to the DDNS server Password Enter a password to be used for accessing the DDNS server Confirm Enter the password again to confirm it Maximum time interval Set a time interval to synchronize with the DDNS server Select the time interval from the drop down list Register local network IP address Register a Network Video Server IP addre...

Page 69: ...ox to enable multicastoperation Multicast destination IP Enter an IP between 224 0 0 0 and239 255 255 255 RTP port Enter a value between 1024 and 65532 RTP TTL Enter a value between 1 and 255 If a network status is smooth enter a lower value However if a network status is poor enter a higher value When there are many network cameras or users a higher value may cause a heavy load to the network Con...

Page 70: ...nP must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click De tails and then select UPnP as the service to add When the settings are complete click Save button to save the settings or click Reset button to clear all of the info...

Page 71: ...alue is used to mark the traffics IP header When the marked traffic reaches a network router or switch the DSCP value in the IP head er tells the router or switch which type of treatment to apply to this type of traffic for exam ple how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal The following types of tr...

Page 72: ...uenced by a network related program or equipment without a limitation on the networkbandwidth When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 73: ...or the router in the fieldprovided NOTES If you attempt to manually enter a port that is already in use an alert message will be displayed When the port is selected automatically it is displayed in this field To change this enter a new port number and clickSave For NAT port mapping to work this must be supported by the broadband router The broadband router has many different names NAT router Netwo...

Page 74: ...l DHCP and Domain Name System DNS or configure each computer s network settings manually which may be difficult and time consuming Zeroconf is built on three coretechnologies Assignment of numeric network addresses for networked devices link local address auto configuration Automatic resolution and distribution of computer hostnames multicast DNS Automatic location of network services such as prin...

Page 75: ...er a name in the Friendly name field NOTE Also known as zero configuration networking Bonjour enables devices to automat ically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you ente...

Page 76: ...guage The language choices are English Korean French German Rus sian and Chinese When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without savingit ...

Page 77: ...his will return all of the network camera s settings to the factory default values including the IP address Upgrade Upgrade your camera by importing an upgrade file and pressing the Up grade button During the upgrade do not turn off the power of the network camera Wait at least five minutes and then try to access the cameraagain Backup Save the setting values that users have entered to the network...

Page 78: ...k the Server Report button to get the important information about the server s status this should always be included when requesting sup port Parameter List Click the Parameter List button to see the unit s parameters and their current settings Health Check System Check Click the System Check button to get the important information about the cameras system resources You can see the pop up window b...

Page 79: ...k the Network Check button to get the information about the cameras network setting and traffic You can see the pop up window below Hardware Check Click the Hardware Check button to diagnose the cameras hard ware like video ...

Page 80: ...dow will be provided as a popup window so that users can open and read it without needing to log in It will offer a description of the setting and Help page so that users can manipulate the network camera without a reference to the manual ...

Page 81: ...of im ages If images are very complex try limiting the number of clients accessing the camera Images only shown in black white Check the Video Image setting Blurred images Refocus the camera Poor image quality Increased lighting can often improve image quality Check that there is sufficient lighting at the monitored location Check all image and lighting settings Rolling dark bands or flick ering i...

Page 82: ...Preventive maintenance allows detection and correction of minor that faults before theybe come serious and cause equipmentfailure Every three month perform the followingmaintenance 1 Inspect all connection cables for deterioration or otherdamage 2 Clean components with a clean damp cloth 3 Verify that all the mounting hardware issecure ...

Page 83: ...r due to poor infrastructure Frame rate and bandwidth affected Viewing on poorly performing client PCs lowers perceived performance Frame rate affected A 6 Further Information Make sure to always upgrade to the latest firmware version available from the eneo website at www eneo security com to receive the latest functionality for your product The manual and other software tools are available on th...

Page 84: ...Lens Control Smart Focus Manual Pan Tilt Remote Motorize Control VIDEO AUDIO Compression H 264 Baseline Main High Profile MJPEG Bitrate Control CVBR VBR Resolution 2048x1536 1920x1080 1280x1024 1280x960 1280x720 1024x768 704x576 704x480 640x480 640x360 320x240 Frame Rate Max 25 30fps Streaming 25 30fps Triple Stream H 264 x 2 MJPEG x 1 Audio Compression G 711 Audio Streaming 2 Way SYSTEM Video Con...

Page 85: ...W Mobile S W Max User Connection Live 10 Users Playback 3 Users API Support Open API ONVIF Compliance Mobile Support Android i OS EXTERNAL IN OUT Audio 1 Input 1 Output Terminal Block Alarm 1 Input 1 Output Terminal Block Ethernet RJ 45 10 100Base T u SD Card SDHC SDXC ETC Operating Humidity 0 90 RH Non condensing Operating Temperature 20 C 50 C Power Supply PoE IEEE802 3af compliance Class0 12VDC...

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Page 88: ...ribution through special ised trade channels only Videor E Hartig GmbH Carl Zeiss Straße 8 63322 Rödermark Germany Tel 49 0 6074 888 0 Fax 49 0 6074 888 100 www videor com www eneo security com Technical changes reserved Copyright by Videor E Hartig GmbH Version 03 2017 ...

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