Endress+Hauser Proline Promass E 300 HART, Operating Instructions Manual

Page: 154 / 212

Diagnostics and troubleshooting Proline Promass E 300 HART
154 Hauser
Diagnostic
number
Short text Remedy instructions Status
signal
[from the
factory]
Diagnostic
behavior
[from the
factory]
140 Sensor signal
asymmetrical 1. Check or replace sensor electronic
module (ISEM)
2. If available: Check connection cable
between sensor and transmitter
3. Replace sensor
S Alarm
1)
144 Measurement error too
high 1. Check or change sensor
2. Check process conditions F Alarm
1)
Diagnostic of electronic
201 Device failure 1. Restart device
2. Contact service F Alarm
242 Software incompatible 1. Check software
2. Flash or change main electronics
module
F Alarm
252 Modules incompatible 1. Check electronic modules
2. Check if correct modules are
available (e.g. NEx, Ex)
3. Replace electronic modules
F Alarm
252 Modules incompatible 1. Check if correct electronic modul is
plugged
2. Replace electronic module
F Alarm
262 Sensor electronic
connection faulty 1. Check or replace connection cable
between sensor electronic module
(ISEM) and main electronics
2. Check or replace ISEM or main
electronics
F Alarm
270 Main electronic failure Change main electronic module F Alarm
271 Main electronic failure 1. Restart device
2. Change main electronic module F Alarm
272 Main electronic failure 1. Restart device
2. Contact service F Alarm
273 Main electronic failure Change electronic F Alarm
275 I/O module 1 to n
defective Change I/O module F Alarm
276 I/O module 1 to n faulty 1. Restart device
2. Change I/O module
F Alarm
283 Memory content 1. Reset device
2. Contact service F Alarm
302 Device verification active Device verification active, please wait. C Warning
303 I/O 1 to n configuration
changed 1. Apply I/O module configuration
(parameter 'Apply I/O
configuration')
2. Afterwards reload device
description and check wiring
M Warning
311 Electronic failure 1. Do not reset device
2. Contact service M Warning
332 Writing in HistoROM
backup failed Replace user interface board
Ex d/XP: replace transmitter F Alarm
361 I/O module 1 to n faulty 1. Restart device
2. Check electronic modules
3. Change I/O Modul or main
electronics
F Alarm