Endress+Hauser Proline Promass E 300 HART, Operating Instructions Manual

Page: 157 / 212

Proline Promass E 300 HART Diagnostics and troubleshooting
Hauser 157
Diagnostic
number
Short text Remedy instructions Status
signal
[from the
factory]
Diagnostic
behavior
[from the
factory]
831 Sensor temperature too
low Increase ambient temp. around the
sensor housing S Warning
1)
832 Electronic temperature
too high Reduce ambient temperature S Warning
1)
833 Electronic temperature
too low Increase ambient temperature S Warning
1)
834 Process temperature too
high Reduce process temperature S Warning
1)
835 Process temperature too
low Increase process temperature S Warning
1)
842 Process limit Low flow cut off active!
1. Check low flow cut off configuration S Warning
1)
862 Partly filled pipe 1. Check for gas in process
2. Adjust detection limits S Warning
1)
882 Input signal 1. Check input configuration
2. Check external device or process
conditions
F Alarm
910 Tubes not oscillating 1. Check electronic
2. Inspect sensor F Alarm
912 Medium inhomogeneous 1. Check process cond.
2. Increase system pressure
S Warning
1)
913 Medium unsuitable 1. Check process conditions
2. Check electronic modules or sensor S Warning
1)
941 API temperature out of
specification 1. Check process temperature with
selected API commodity group
2. Check API related parameters
S Warning
1)
942 API density out of
specification 1. Check process density with selected
API commodity group
2. Check API related parameters
S Warning
1)
943 API pressure out of
specification 1. Check process pressure with
selected API commodity group
2. Check API related parameters
S Warning
1)
944 Monitoring failed Check process conditions for Heartbeat
Monitoring S Warning
1)
948 Oscillation damping too
high Check process conditions S Warning
1)
1) Diagnostic behavior can be changed.
12.8 Pending diagnostic events
The Diagnostics menu allows the user to view the current diagnostic event and the
previous diagnostic event separately.
To call up the measures to rectify a diagnostic event:
• Via local display →  149
• Via Web browser →  150
• Via "FieldCare" operating tool →  152
• Via "DeviceCare" operating tool →  152
Other pending diagnostic events can be displayed in the
Diagnostic list submenu
→  158