FieldEdge SGC500
Commissioning
Hauser
21
5. Follow the instructions of the SGC500 app and make the configuration.
If connection to Netilion fails, check DNS availability.
Check the following DNS scenarios in the SGC500 network:
Scenario 1:
SGC500 Internet access via proxy server (recommended).
1a:
SGC500 can reach the proxy server with the proxy IP address. The proxy is
configured in the SGC500 app with its IP address. The SGC500 does not require a DNS
configuration.
1b:
SGC500 can reach the proxy server with the proxy name. The proxy is configured in
the SGC500 app with its proxy name. The SGC500 requires access to a DNS server to
resolve the proxy name.
Scenario 2:
The SGC500 can access
https://*.netilion.endress.com
directly, no proxy
server is available. This is not recommended as there is no firewall. The SGC500 requires
access to a DNS server to resolve
*.netilion.endress.com
.
6. As soon as an Internet connection has been established, disconnect the Ethernet cable
at the SGC500 from LAN3 (LAN2 – field).
7. Connect the Ethernet cable for the field network to LAN3 (LAN2 – field) of the SGC500.
8. Connect the SGC500 with the Netilion Cloud. → 19
The serial number can be found on the nameplate and in the "Software updates"
→ 25 section.
If it is not possible to connect to the SGC500 app:
1. Check the TCP/IP settings on the connected notebook.
2. Permit the automatic assignment of an IP address (DHCP) or the assignment of a fixed
IP address.
3. Alternatively, configure the IP address
169.254.1.2
with subnet mask
255.255.0.0
.
4. Also check that the use of a http proxy is not enabled.
5. Enter the address on a notebook in the same network
https://api.netilion.endress.com/status
.
The status
I am alive
confirms unlimited Internet access to
netilion.endress.com
.
Contact the IT administrator if no connection can be established from the SGC500 to
Netilion.
9.4
Connecting to the field network
Requirements
• Access to Hauser Netilion is established.
• The SGC500 is visible in the Netilion Cloud.
1. Log in to Hauser Netilion
https://netilion.endress.com/app/id/
.
Summary of Contents for FieldEdge SGC500
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