Troubleshooting
multi N/C pharma HT
108
Error code: Error message
24: Optics error, analog values out of range
Cause
Remedy
¡
The analog values of the detector are
outside of the working range.
¡
Check the quality of the carrier gas.
¡
Initialize the analyzer and check the
analog values via the component test.
Error code: Error message
30: No connection to N sensor
Cause
Remedy
¡
The CLD detector is not switched on.
¡
The connection cable is not connected or
is faulty.
¡
Incorrect connection.
¡
Switch on the detector.
¡
Check the connection cables.
¡
Check the connection.
Error code: Error message
40: No connection to the syringe pump
Cause
Remedy
¡
No communication between the ana-
lyzer and the syringe pump.
¡
Initialize the analyzer.
¡
Switch the PC off and back on again and
initialize the analyzer.
Error code: Error message
111: Rotator error
Cause
Remedy
¡
The drive is incorrectly positioned, e.g.
jammed.
¡
The drive is faulty.
¡
Initialize the analyzer.
¡
If the error cannot be corrected, contact
the service.
Error code: Error message
112: Swivel drive error
Cause
Remedy
¡
The drive is incorrectly positioned, e.g.
jammed.
¡
The drive is faulty.
¡
Initialize the analyzer.
¡
If the error cannot be corrected, contact
the service.
Error code: Error message
113: Lifting drive error / Sampler: z drive er-
ror (steps lost)
Cause
Remedy
¡
The drive is incorrectly positioned, e.g.
jammed.
¡
The drive is faulty.
¡
Initialize the analyzer.
¡
If the error cannot be corrected, contact
the service.
Error code: Error message
114: Rack detection error
Cause
Remedy
¡
The sample tray is not positioned cor-
rectly.
¡
Position the sample tray again and make
sure it clicks into place.
¡
Initialize the analyzer.
Error code: Error message
115: Wrong rack
Cause
Remedy
¡
The wrong sample tray is set in the soft-
ware.
¡
Check the software settings.
¡
If necessary, set a different sample tray.
Error code: Error message
116: Unknown sampler command
Cause
Remedy
¡
Communication error.
¡
Inform the service.
Error code: Error message
200: Restart computer in the analyzer
Cause
Remedy
¡
Internal computer reset.
¡
Overvoltage.
¡
Short-term power failure.
¡
If the LED status display is lit, initialize
the analyzer.
¡
For repeated occurrences, monitor pre-
cisely at which time the error occurs. Ob-
serve the status bar.
