background image

Troubleshooting  

2. Point 

to 

Settings

, and select 

Control Panel

3. Double-click 

the 

Network

 icon. 

4. Select 

Protocols

5. 

Select the 

NWLink IPX/SPX Compatible Transport. 

6. Select 

Properties

7.  Select your (first) network interface card and select 

Manual Frame Type Detection

8. Click 

Add

9. In 

the 

Frame Type

 field, select 

Ethernet

 

802.2

10. In 

the 

Network Number

 field, type in an unique 8-digit 

hexadecimal network number. For example: 
12345ABC. 

11. Select 

Add

12.  Repeat the Steps 8-12 for the other Ethernet adapter. 
13. 

Restart the computer

14. Done. 
 
 

Moving the Print Server to A New 

Segment 

If the print server is moved from one network segment to 
another after the initial installation, through the Network 
Print Port, the print server must be reconfigured on the 
original Windows NT server or on each Windows 95/98 
computer using this print server in order for the print 
server’s driver on each computer to re-establish a new 
connection. 
 
 

                                                                                         9 - 5  

Summary of Contents for ENPS-2012

Page 1: ...pment has been tested and found to comply with the limits for a Class B digital device pursuant to subpart J of Part 15 of the FCC Rules These limits are designed to provide reasonable protection agai...

Page 2: ......

Page 3: ...ASED 3 1 INSTALLING THE PSADMIN 3 1 USING PSADMIN 3 2 WIZARD 3 4 MANUAL SETUP 3 7 PROPERTIES TCP IP OPTIONS 3 9 UPGRADE 3 10 RESET 3 11 REFRESH 3 12 MULTIPLE PRINT QUEUES CONFIGURATION 3 12 UNINSTALLI...

Page 4: ...T MONITOR 6 1 PREPARATION 6 1 WINDOWS 95 98 ME NT 2000 XP 2003 INSTALLATION PROCEDURE 6 5 UNINSTALLING NETWORK PRINT PORT ON WINDOWS 95 98 ME NT 2000 XP 2003 6 9 7 TCP IP LPR PORT PRINTING INSTALLATIO...

Page 5: ...LED LIGHT INDICATORS 9 1 CABLE RELATED PROBLEMS 9 2 POWER RELATED PROBLEMS 9 3 PRINT PORT RELATED PROBLEMS 9 3 WINDOWS 95 98 ME NT 2000 XP 2003 TROUBLESHOOTING 9 3 MULTI SEGMENT FRAME TYPE 802 2 INSTA...

Page 6: ......

Page 7: ...rectly on the Ethernet network and by increasing network printer performance and management Network Management The print servers support the Simple Network Management Protocol SNMP which remote printe...

Page 8: ...t for example Netware Windows 95 98 Me Windows NT 2000 XP 2003 Mac or Unix system Transmission Media IEEE 802 3 Ethernet 10Base T Four pairs of unshielded twisted pair 3 4 or 5 cable with RJ 45 connec...

Page 9: ...ette or 1 CD for Windows 95 98 Me NT 2000 XP 2003 1 external AC power adapter 1 user s manual Hardware Requirements IEEE 802 3 Ethernet 10Base T Four pairs of unshielded twisted pair 3 4 or 5 cable wi...

Page 10: ...e connecting to the print server 1 To ensure your printer s work well do one of the following Send data through the parallel port of each printer you are connecting to the print server or Generate a p...

Page 11: ...tched on after you plug it in 7 Check the LED s marked as status on topside or beside of the print server It should be flash five times normally if not please contact your local dealer for repair or r...

Page 12: ......

Page 13: ...including NetWare Windows 95 98 Me NT 2000 XP 2003 UNIX systems and Macintosh computer As such there might be several ways to employ the print server on your network Supported Networks Print server su...

Page 14: ...s NT 2000 XP 2003 NetWare 3 12 4 x 5 x Remote setup print server from private LAN as soon Follow standard browse for example IE or Netscape HP Web JetAdmin Windows NT 2000 XP 2003 NetWare 3 12 4 x 5 x...

Page 15: ...ions way to setup Windows 95 98 Me Windows NT 2000 XP 2003 NetWare UNIX system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Fin...

Page 16: ......

Page 17: ...To install PSAdmin please follow the directions listed below 1 Insert the Windows 95 98 Me NT 2000 XP 2003 Setup diskette CD into your floppy CD ROM 2 Run the setup exe from Windows 95 98 Me NT 2000...

Page 18: ...min installs Print server Windows utility for NetWare and IP Configuration utility 5 Select PSAdmin Click Next 6 The Setup program will begin to copy files into your local hard disk and finally automa...

Page 19: ...t server hardware used for identification purposes MAC Address The Ethernet address of the print server Print Server Name The print server to which the device is attached Version The firmware version...

Page 20: ...d TCP IP Wizard 1 Click Wizard button just like a picture and select TCP IP Wizard 2 Select Obtain an IP address from DHCP server If there is a DHCP server on your network This option allows the print...

Page 21: ...segment 4 Optional In the Subnet Mask option type the Subnet Mask your LAN or network segment is currently configured to use 5 Optional In the Gateway field type the IP address of gateway 6 When done...

Page 22: ...e and select NetWare Wizard as follow picture 3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server 5 Type in a Print Queue Names Note Each print...

Page 23: ...o setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3 x or NetWare 4 x and create the necessary parameters Refer to your Novell NetWare print server Services manu...

Page 24: ...re file server s that print server can do Bindery mode 7 Optional In NDS Settings Select NetWare file server s NetWare 4 x or later that print server can do NDS mode 8 Click OK From your NetWare clien...

Page 25: ...s the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is Disable Note 1 Once th...

Page 26: ...cified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional Gateway This option shows the print server s current gateway addre...

Page 27: ...the upgrade file is located in the same directory as PSAdmin The upgrade filename is mps17 bin Reset 1 Click Reset button just like a picture 2 Reset allows the user to reset the print server device i...

Page 28: ...on To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor Admin or equivalent 2 Run the PSAdmin...

Page 29: ...ne Note Please refer to NetWare s Print server Services manuals for detailed PCONSOLE commands Uninstalling the PSAdmin on Windows PC To help users easily remove all installed software components of t...

Page 30: ...e click the Add Remove Programs icon 3 Click Change or Remove Programs tab 4 Select Network Print Monitor for Windows 95 98 NT 2000 and click Change Remove button 5 The un installation wizard program...

Page 31: ...ncoming print path requests the network administrator have to configure the firewall to accept incoming IPP requests Windows NT 2000 XP 2003 For Windows NT 2000 XP 2003 you can use a supported Web Bro...

Page 32: ...rinter option and then click Next 5 Select Connect to a printer on the Internet or on your intranet option appear as follow picture 6 In URL s box input print server s IP address for example http 192...

Page 33: ...re Then Click OK 8 Select the appropriate printer manufacturer and printer type and click Next appear as follow picture 9 If you want your Windows based programs to use this printer as the default pri...

Page 34: ...d diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HP s relation document...

Page 35: ...JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges 8 Download the installation files from HP Customer Care Online at http www hp com go webje...

Page 36: ...P Web JetAdmin s URL For example http server domain port Configuring and Modifying a Device Using your browser navigate to HP Web JetAdmin s URL For example http server domain port Follow the instruct...

Page 37: ...ion and management pages for the print server and the connected peripheral device Using Embedded Web Server Before you can use the embedded web server the print server must be configured with an IP ad...

Page 38: ...the print server s System Printer NetWare TCP IP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 192 168 10 132 Then the pr...

Page 39: ...erver To check the print server s contact name who in charge of this device System Location This option allows you to view Location name of the print server To confirm the print server s location name...

Page 40: ...ersion is newer in this time MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server Printer Status 1 Click Status it then appears the sub me...

Page 41: ...option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box Current Status This option allows you to view status of the pri...

Page 42: ...d be configured by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is search for NetWare Server by per time NetWare NDS Setting Use NDS Mod...

Page 43: ...ent Status Connect or Disconnect TCP IP Status 1 Click Status it then appears the sub menu 2 Click TCP IP it then as shown in the following picture Use DHCP BOOTP This option allows you to view DHCP B...

Page 44: ...rk segment Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment Gateway This option allows you to...

Page 45: ...he print server There are two communities that control message from the network management of the print server SNMP Traps This option allows you to view SNMP traps from the print server AppleTalk Stat...

Page 46: ...here xxxxxx represents the last six digits of the print server s Node ID Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can se...

Page 47: ...ator to setup the print server s System Printer NetWare TCP IP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 192 168 10 132 Then the print server s hom...

Page 48: ...check the print server s contact name who in charge of this device System Location This option allows you to input Location name of the print server To confirm the print server s location name where t...

Page 49: ...user name admin as login user name Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box Printer Se...

Page 50: ...es Disable or Auto Detect NetWare Setup 1 Log into your NetWare file server as a Supervisor Admin or equivalent 2 Select NetWare and type in the Print server that created during PCONSOLE Select the Ne...

Page 51: ...he print server unit polls the file server for servicing of print queues Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare serve...

Page 52: ...me by default the installation program will automatically set up the Bindery Emulation function for you by adding SET BINDERY CONTEXT in the AUTOEXEC NCF file By default the bindery context will only...

Page 53: ...O ABC OU TECH OU ABC USA O ABC 5 When done save the new AUTOEXEC NCF file Please restart your NetWare file server in order for new settings to take effect immediately 6 Next please refer to Auto Setu...

Page 54: ...TCP IP Setup 1 Click Setup it then appears the sub menu 2 Click TCP IP it then as shown in the following picture DHCP BOOTP This option allows you to select DHCP BOOTP option If there is a DHCP BOOTP...

Page 55: ...otocol called Simple Network Management Protocol SNMP SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a prot...

Page 56: ...SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out Activities SNMP Trap Messages Description Link Up or Link Down Whe...

Page 57: ...e for updating MIB Object Names Description system sysContact Indicates the network administrator s name system sysName Indicates the print server s name for identification system sysLocation Indicate...

Page 58: ...ars the sub menu 2 Click SNMP it then as shown in the following picture SNMP Community The print server supports up to two community names The default community name is public case sensitive with Read...

Page 59: ...alk Setup The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk enviro...

Page 60: ...Talk Status of the print server in the web browser 4 Port Name In this option type a name for identification purpose or just leave it in default recommended Note The default print server s Chooser nam...

Page 61: ...the previous section no print server will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER s fe...

Page 62: ...choose the PPD file matching your printer and click OK If your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any p...

Page 63: ...ing steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol TCP IP The TCP IP Protocol must be installed For further information please read TCP IP Pro...

Page 64: ...installed For further information please read NetBEUI Protocol Installation section in this chapter TCP IP Protocol Installation 1 Click Start point to Settings and select Control Panel 2 Double click...

Page 65: ...r with these settings please consult your network administrator for details or ask for help IPX SPX compatible Protocol Installation 1 Click Start point to Settings and select Control Panel 2 Double c...

Page 66: ...already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the screen 7...

Page 67: ...indows 95 98 Me NT 2000 XP 2003 Setup will then appear Click Next 3 A message reading Setup is complete You may add the Network Print Port by using the PSAdmin will appear Click OK 4 Click Start point...

Page 68: ...irm that the printer is set up properly Select No and click Finish 11 Double click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In t...

Page 69: ...connected to one of your printer s as shown in the following picture By default the computer will first search for the print server s on the network by using the IPX SPX protocol If the IPX SPX protoc...

Page 70: ...erver on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture The last 6 digits...

Page 71: ...listed below to proceed with the un installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re install the Networ...

Page 72: ...Network Print Monitor Note We recommend you restart your computer after un installation is finished 6 10...

Page 73: ...rver unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCP IP network is to assign the print serve...

Page 74: ...a different network segment DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCP IP settings automatically from a DHCP server While the print...

Page 75: ...rinter Ports box as shown in the following picture select the LPR Port 6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the p...

Page 76: ...ct Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message r...

Page 77: ...ation 1 Click Start point to Settings and select Printer 2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new po...

Page 78: ...l then appear as shown the picture as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next 6 In the Add Standard TCP IP Printer Port Wizard bo...

Page 79: ...P LPR Port Printing Installation 7 In the Configure Standard TCP IP Port Monitor box as shown in the following picture select LPR form Protocol type in a queue name for example lp1 8 Click OK and Next...

Page 80: ...CP IP LPR Port Printing Installation Note Please DO NOT type any other name than lp1 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next 7 8...

Page 81: ...ome popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you can t find the installation procedure corresponding to y...

Page 82: ...ig txt 5 Quit from tftp and then use your editor to modify the 05 BoxIPAddress field in the config txt file from 0 0 0 0 to the IP address you specify in Step 2 6 Optional Modify the 06 Gateway field...

Page 83: ...inter 1 You can enter a printer name you like in this option d Is xxxx a remote printer or a local printer r l r e Please enter the name of the remote host that xxxx is attached to the Print server s...

Page 84: ...p d printer 1 etc printcap SUN Solaris 2 x 1 Login root 2 Type arp s IP address Print server s node ID The Print Server s node ID can be found from the white label on the backside of the Print Server...

Page 85: ...Type tftp Print server s IP address At the tftp prompt type put config txt to save the new configuration file back to the Print Server For example tftp put config txt 10 Type lpsystem tbsd Print serve...

Page 86: ...s host name and its associated IP address Note Before this step please make sure you have follow the directions on page 80 to manually assign an IP address to the Print Server 3 Under the prompt sign...

Page 87: ...ut any problems Basically the Linux s printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon whi...

Page 88: ...config txt and modify the IP address subnet mask and gateway IP When done save the config txt c 4 Execute tftp Print Server s IP put config txt and quit tftp d Start X windows by typing startx at the...

Page 89: ...tscript Printer o Done UnixWare 7 1 Login root 2 Run CDE Common Desktop Environment 3 Open the subpanel under the SCO icon in the Front Panel 4 Select SCO Admin 5 Select Print Setup Manager from Syste...

Page 90: ...t On Remote Server 11 It then appears a new Remote System option Type the IP address of the print server 12 In Remote Printer field type a name for the print server s print port For example Port1 13 W...

Page 91: ...different systems users might use this chapter is divided into several Sections please refer to the following list for your systems 1 Upgrading the print server from PSAdmin 2 Upgrading the print serv...

Page 92: ...oceed Upgrading the print server from PSAdmin 1 Log into your NetWare file server as a Supervisor Admin or equivalent 2 Ensure binary file mps17 bin is located in the PSAdmin directory 3 Run PSAdmin f...

Page 93: ...transfer successful message 5 Done Upgrading the Print Server from UNIX Through TCP IP 1 Log in as root 2 Ensure mps17 bin is located in your current working directory 3 Type tftp print server s IP a...

Page 94: ...mps17 bin is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following picture...

Page 95: ...ill exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with five LED lights to assist in diagnosing problems that are...

Page 96: ...times contact your dealer for a replacement or repair Flow Link Green If the network cabling is Twisted Pair Cable and when this light is ON the Twisted Pair cable connection is problem free USB PARA...

Page 97: ...oblems Printing data failure may be caused by a loose connection of the print server to the Centronics parallel port of the printer Check to see if any of the pins on the 36 pin connector are damaged...

Page 98: ...ompatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen 2 Select Settings 3 Select Control Panel 4...

Page 99: ...n an unique 8 digit hexadecimal network number For example 12345ABC 11 Select Add 12 Repeat the Steps 8 12 for the other Ethernet adapter 13 Restart the computer 14 Done Moving the Print Server to A N...

Page 100: ...int server and right click the printer icon Select Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on the next print server s conf...

Page 101: ...he print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name and click this print server 7 Click OK and it returns to the p...

Page 102: ...use your print server However this situation is like moving the print server to a new segment Please refer to the Moving the print server to a new segment section for more detailed reconfiguration in...

Page 103: ...X server through LPR Port printing under TCP IP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp t...

Page 104: ...NT s DOS prompt type arp d print server s IP address to delete the current entry 2 Type arp s print server s IP print server s Node ID to specify a new ARP entry 3 Refer to Chapter 7 for the detailed...

Page 105: ...IX server You have to do the same arp command to specify an entry on the NT UNIX computer as a gateway in order for it to forward your subsequent ping or and tftp commands to the print server b If the...

Page 106: ...214 68 00 40 01 3F 02 AB Please note in this arp command you have to type 192 72 214 68 on purpose Do not type this IP address as 192 72 214 100 4 Type tftp 192 722 214 68 get config txt The configura...

Page 107: ...int server Name Print Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesn t match the same one set in PCONSOLE 3 The network cabl...

Page 108: ...ot specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrad...

Page 109: ...ails Question E The PSAdmin reports Create Print server Error Create Printer Error or Create Print Queue Error while using Auto Setup Possible Explanation The print server name the printer name or the...

Page 110: ...Exists after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exists in the specific NetWare file server as the one y...

Page 111: ...rint server through the Network Print Port under Windows 95 98 please redirect the printer named Panasonic KX P6100 PCL or Panasonic KX P6300 PCL or Panasonic KX P6500 PCL to the print server through...

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