Troubleshooting
Novell NetWare Troubleshooting
Many printing problems can be traced back to incorrect or
incomplete print server installations.
It is always wise to
check the installation configurations first.
In some cases, if necessary, delete the print server, print
queue(s) or other setting(s). Next recreate the necessary
parameters or reconfigure the print server by running the
PSAdmin.
TCP/IP Troubleshooting
When you are configuring a new print server on your
NT/UNIX server through LPR Port printing under TCP/IP
protocol, you might encounter the following problem in your
initial installation steps:
" I can do the "arp" command. However, when I am
going to ping or tftp the print server, it always shows
Request timed out. I have checked the print server’s power
and it exactly passed the POST. Besides, the network
cabling is OK. As such, I can't do tftp command to get and
put the print server's configuration file and save its IP
address permanently. I can't, therefore, continue installing
the print server."
Regarding this problem, there are three possible causes:
A. The print server's Node ID you specified in the
"arp" command is not correct.
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