ENMUV-2 – User’s Manual
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Chapter 4: Q&A
Q1:
The display on the add-on monitor is blank. Why is it?
Answer:
If the monitor power LED is green, wait a moment for the monitor to show the
video as sometimes it takes time for the add-on monitor to show the video.
You can also reboot your system to try again. Also make sure the computer is
not on a standby or hibernation mode, which will lead the add-on monitor to be
blank.
If the monitor power LED is red, check if the connection is properly made. If
problem still exists, uninstall the driver, unplug the ENMUV-2 and reinstall the
driver to try again.
Q2:
The add-on monitor is flickering.
Answer:
This is usually caused by a low refresh rate. To solve this problem:
• In mirror mode, increase the refresh rate of the main monitor. This will in turn
increase the refresh rate of the add-on monitor.
• In extended mode, increase the refresh rate of the add-on monitor.
Q3:
When I play MPEG file by Windows Media Player on the extended monitor, how
come the display becomes abnormal when I switch it to full screen mode?
Answer:
If your system is Windows XP SP1, we suggest you upgrade it to SP2 to solve
this problem.
