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NovaJet

®

 800 Series

NovaJet 850

NovaJet 880

Printer Quick Start Guide

P/N 215360-01  Rev. AA

(Text P/N 215387-1  Rev. D)

Copyright ENCAD, Inc. 2000-2001

ENCAD

®

, NovaJet

®

, CADJET

®

, Extreme Color Printing™, and Graphic

Outdoor Matched System™ (GO)  are trademarks of ENCAD, Inc.

Other trademarks and registered trademarks are the property of their
respective owners.

No part of this manual may be copied or distributed, transmitted,
transcribed, stored in a retrieval system, or translated in any human or
computing language, in any form or by any means, electronic,
mechanical, magnetic or otherwise, or disclosed to a third party without
the express written permission of:
ENCAD, Inc., 6059 Cornerstone Court West, San Diego, CA 92121,
U.S.A.

Revision History

Rev. A

August 2000

Rev. B

September 2000

Rev. C

October 2001

Rev. D

October 2001

ENGLISH

Summary of Contents for 215360-01

Page 1: ...he property of their respective owners No part of this manual may be copied or distributed transmitted transcribed stored in a retrieval system or translated in any human or computing language in any form or by any means electronic mechanical magnetic or otherwise or disclosed to a third party without the express written permission of ENCAD Inc 6059 Cornerstone Court West San Diego CA 92121 U S A ...

Page 2: ...ntation is included with your printer System CD ROM contains Printer Reference Guide which provides complete reference information regarding the printer s options Maintenance Guide instructions for maintaining your printer Graphic Troubleshooting Guide Print Quality Guide Windows Drivers Print Server Software and utility software ...

Page 3: ...inting rigid media 20 Using the second feed roll 23 Using the takeup roll 23 Moving the carriage 25 Installing the cutter 25 Cartridge sets 26 Filling the ink reservoirs 27 Inspecting the ink cartridges 28 Installing ink cartridges 29 Priming the ink delivery lines 31 Printing the color test 35 Printing the prime pattern 36 Clogged jets 38 Aligning the ink cartridges 39 Paper axis calibration 42 C...

Page 4: ...NovaJet 800 Series Printer Quick Start Guide 4 This page is intentionally blank ...

Page 5: ...ace for inkjet printing When printing rigid media in the standard NovaJet 880 configuration the media exits the printer over the top of the dyer To give rigid media the drying capabili ties of the 800 series dryer special hardware is included This hardware allows the dryer to be rotated upward to point down on the rigid media as it exits the printer This feature provides excellent dry time to lami...

Page 6: ...ocks Lock the casters to prevent the stand from rolling during subsequent assembly 3 Locate the box containing the printer head It should already be open with the underside of the printer facing up 4 One of the stand legs has a connector in the center of the leg See the following illustration Pull the connector from the access hole in the leg and remove the tiewrap holding the connector in place A...

Page 7: ...ot to pinch the cable when attaching the leg Attach connector from stand leg to printer head Stand leg Foot 5 We recommend two people lift the printer Remove the assembled printer and stand from the box Save the boxes and packing materials in case you need to ship the printer ...

Page 8: ...ovaJet 850 continue with step 7 If your printer is a NovaJet 880 go to step 9 7 Attach the brackets for the dryer to the stand legs using four of the size 8 32 screws Orient the brackets as shown below Note The legs are shown below without the printer head Attach the dryer brackets after the printer head as been attached and the assembled printer removed from the packing box ...

Page 9: ...e dryer brackets Secure using four of the size 8 32 screws 9 Locate the box containing the Rigid Media Kit Remove the entire contents and place nearby for easy access 10 Attach the left and right dryer brackets to the stand legs using four of the size 8 32 screws Orient the brackets as shown below with pull pins at the top of the brackets facing towards the inside of the printer ...

Page 10: ...ing the risers to the brackets Place the self locking pins and risers nearby for installation in the next step 12 Attach the two pivot brackets to the dryer using four of the size 8 32 screws The small end of the sloping bracket should point away from the printer 13 Next slide a riser into each of the pivot brackets Align the two holes on the riser with the two holes in the bracket Secure with the...

Page 11: ...he dryer brackets on the legs You will need to pull out on the pull pins for the dryer to slide all the way down into place 15 Next install the flattening rollers on the back of the printer Lower the flattening rollers into the support brackets Secure with two wing thumb screws in the bottom hole of the bracket ...

Page 12: ...ata cable to accommodate the rotation of the dryer CAUTION Never open the dryer There are no user serviceable parts inside Refer servicing to qualified service personnel only CAUTION This assembly emits heat by radiation CAUTION Once the dryer is plugged in there is continuous power to the dryer even when the printer is turned off DISCONNECT POWER CORD BEFORE SERVICING ...

Page 13: ... no user serviceable parts inside Refer servicing to qualified service personnel only Heating Chamber Power Connection Plug CAUTION Once the dryer is plugged in there is continu ous power to the dryer even when the printer is turned off Removing protective shipping material CAUTION Before turning on the printer make sure to remove the protective material that secures the carriage and remove the pr...

Page 14: ...panel at the right side of the printer includes eight buttons and a display which indicates modes and settings An overview is provided here so that you can load media and ink cartridges Details on menu options are included in the Reference Guide on the system CD ROM The menu tree in Appendix C of the Reference Guide also gives you a summary of all the printer modes and their functions l Load Media...

Page 15: ...change the language 1 Press Setup Menu User Setup Menu Language and select the language you want 2 Press OK Loading media You can use either roll or single sheet media To ensure straight paper loading and avoid skewing be sure to hold the media parallel to the platen Use the load lines on the platen as a guide to correctly align the media Be sure to load from the back only Set the media guides to ...

Page 16: ...en to secure media roll 2 Mount an empty media core on the takeup roller before inserting the roller into the stand Mount the two rollers as shown below Insert the end of a roller into the space provided in the left roller support then fit the other end of the roller into the right support Make sure the gear on the roller is engaged with the gear on the support Feed roller Takeup roller ...

Page 17: ...eup roll Media presence sensor Dryer Loading roll media Note Be sure that a media core is installed on the takeup roll Attach the leading edge of the media to the takeup roll with three pieces of tape one at the left right and center of the core Orient the media as shown in the preceding illustration As printing progresses make sure the media feeds between the dryer and the platen as shown in the ...

Page 18: ...feed the media between the platen and the dryer as printed images comes out the front of the printer Loading media on the NovaJet 880 You can use either roll or sheet media To ensure straight paper loading and avoid skewing be sure to hold the media parallel to the platen Use the load lines on the platen as a guide to correctly align the media Be sure to load from the back only Set the media guide...

Page 19: ...ce To load media on a NovaJet 880 1 Determine the media thickness 2 Adjust the platen to the thickness of the media e g if the media is one quarter inches thick use the platen adjust handle to lower the platen to one quarter inches on the scale 3 Use the previous section for instructions on loading roll or standard sheet media Load rigid media between the flattening rollers on the back of the prin...

Page 20: ...ose High Limit or Low Limit 3 Adjust to the desired limit Printing rigid media The NovaJet 880 can print on almost any coated rigid media up to 5 inches thick However there are limitations in the amount of weight that can be pulled through the printer and the amount of flattness that can be achieved from the flattening rollers on the back of the printer The following table represents the results o...

Page 21: ...small medium and some large pieces of rigid media roller support stands can be purchased at most hard ware and home improvement stores such as Sears and Home Depot If you are handling large bulky pieces of media you may need to have infeed and or outfeed roller tables These tables are commercially available from industrial supply companies such as CNH Products www chdist com and McMaster Carr www ...

Page 22: ...a will exit the printer over the top of the dryer and take much longer to dry Rotating the dryer 1 Pull the dryer straight up until the pull pins lock into place 2 Grasp the dryer and pivot up towards the printer The dryer will drop securely into a notch on the pivot bracket Note When lowering the dryer you will need to pull the pull pins located on the dryer bracket to release the dryer ...

Page 23: ...Roll Media Using Roll2 Caution When using the ROLL2 option the media has a tendency to curl inward under the bottom roller This could block the media sensor and prevent the reed roller from feeding media Make sure you keep the media turned outward away from the media sensor Using the takeup roll The takeup roll allows unattended printing by automatically winding printed media onto a core In this m...

Page 24: ...ia Menu Forward to advance enough media to allow its leading edge to come to the center of the takeup roll Using at least three pieces of tape attach the leading edge of the media to the takeup roll at the left right and center of the core As printing progresses the media is looped down in front of the takeup core until it is detected by the sensor on the printer leg The takeup roll is then activa...

Page 25: ...idges change the cutter or clean the service station Note Use Access Right to change the cutter The cutter is not accessible from the Access Left position Do not move the carriage manually as you could damage the printer Installing the cutter A cutter located in the ink cartridge carriage cuts roll media The printer is shipped with the cutter installed Use the following procedure to replace the cu...

Page 26: ...head inkjet printer You can print with the left four cartridges the right four cartridges or all eight cartridges Facing the printer the left four cartridges are designated as 1 x 4 Left cartridge set the right four cartridges are designated as 1 x 4 Right cartridge set and when using all cartridges they are designated as 2 x 4 or 1 x 8 cartridge set When using the 2 x 4 Cartridge Set mode the lef...

Page 27: ...r 1 4 inch from the bottom Allowing ink levels to drop lower increases the risk of getting air in the ink lines and losing pressure To fill the ink reservoirs 1 Unscrew and remove the cap of one reservoir Open only one reservoir at a time to prevent contamination with other ink colors 2 Make sure the ink color and type matches the reservoir and pour in the ink Be sure to use the same type of ink i...

Page 28: ... cartridge Visually inspect each cartridge before installing Needle Assembly Cartridge Shipping Cap Cartridge To inspect the ink cartridges 1 Check for leakage in the sealed bag the cartridge was shipped in If you detect any leakage do not attempt to use the cartridge Return the cartridge in the sealed bag for a warranty replacement 2 Remove the cartridge from the sealed bag Make sure the blue tap...

Page 29: ...nk type If you are using the shipping cap cartridges you will remove the shipping cap before installing the cartridge If you are using the needle assembly cartridge you will leave the needle assembly connected and install the cartridge Do not touch the jet area or the flex contact area of the ink cartridge Work with only one ink color at a time to prevent contamination Ensure that you have cartrid...

Page 30: ...ASSEMBLY FROM THE TOP OF THE NEEDLE ASSEMBLY CARTRIDGE 3 Install the cartridge bottom into the correct slot on the carrier first Then tilt the cartridge up until it clicks into place Make sure the cartridge is firmly seated Note Do not remove the blue tape from the jet plate It will be removed later 4 Repeat for each cartridge ...

Page 31: ...m CD for information on installing batteries Switch Sight Tube Your printer is equipped with shutoff valves for the ink delivery lines on the carriage When the valve is pushed to the upright position the ink delivery lines are closed at the carriage This maintains negative pressure while connecting the ink delivery lines Note When priming more than one color of ink be sure to thoroughly wipe any e...

Page 32: ...ft bank of cartridges there are two connectors for each cartridge one is blue and the other is gray Be sure that the needle assembly is plugged into the same color connector as the ink reservoir 3 Open the ink delivery lines by pushing the valve down 4 Insert the needle into the small hole on the ink primer 5 Press the button on the ink primer to activate the vacuum and draw ink from the reservoir...

Page 33: ...ve a shipping cap cartridge continue with step 8 If you have a needle assembly cartridge skip to step 9 8 If you have a shipping cap cartridge insert the needle into the open top of the cartridge Be sure the needle is tightly connected by turning the fitting clockwise until finger tight Gently tighten the fitting about 1 4 turn to prevent air leaks Do not overtighten Continue with step 10 9 If you...

Page 34: ...A small amount of ink can be cleaned off the jet plate by dabbing with a moist lint free cloth 12 Reinstall the cartridge back into the carriage 13 Repeat for each ink delivery line being used 14 Press Utility Menu Access Menu Access Home to return the carriage to the service station If you have shipping cap cartridges continue with step 15 If you have needle assembly cartridges go to step 20 15 P...

Page 35: ...necessary to remove clogs 20 Print the prime test pattern as described later in this guide Manually bypass compensate clogged jets as necessary Manual compensation is also described later in this guide 21 Once all cartridges are working correctly your will need to calibrate and align your cartridges Follow the procedures in the sections on Paper axis calibration and Aligning the ink cartridges whi...

Page 36: ...he best possible print quality The printer includes a feature called Open Jet Detection and Compensation This feature helps maintain optimal print quality and gives you the confidence to print long unattended jobs During multi pass printing the printer will automatically compensate for jets found to be electrically damaged The only intervention needed is to verify that there are no clogged jets an...

Page 37: ...rtain modes The print modes for which compensation is available are shown clearly above the Prime K C M Y 1 2 3 4 2x4 4 3 4 5 3 3 4 5 2 5 1 5 Y 3 4 5 M 3 4 5 C 3 4 5 K 3 4 5 1 1x4 Right Y 3 4 6 8 10 M 3 4 6 8 10 C 3 4 6 8 10 K 3 4 6 8 10 1X4 Left 4 3 4 6 8 10 3 3 4 6 8 10 2 6 10 1 6 8 10 COMPENSATION AVAILABLE IN THE ABOVE OF PASSES x8 4 3 4 6 8 10 3 3 4 6 8 10 2 6 8 10 1 6 8 10 Y 3 4 6 8 10 M 3 4...

Page 38: ...e all gaps in the stair step pattern before starting your job If you are unable to clear the jets you should compensate for them manually Start by printing the manual jet compensation list To print the manual jet compensation list 1 From the main menu select Utility Menu Calibration Menu Open Jet Menu Print Jet List l Left Print Jet List l l Right l l l l Exit l The jet status list prints as illus...

Page 39: ... Vertical Color Calibration and Horizontal Color Calibration Color Deadband Compensation provides a method for adjusting dot placement In bidirectional printing mode the velocity of the carriage causes dots to miss the target area on the media The color deadband test pattern lets you check the velocity deadband values and adjust them for the best printing results A loupe is provided in the accesso...

Page 40: ...xisting compensation values are printed in the lower right corner of the test pattern If any of these differ from the values you selected enter new compensation values by pressing Utility Menu Calibration Menu Color DB Menu Left or Right Then select the the stall for the color you want to change Use the Next and Previous option buttons to scroll to the desired compensation To perform vertical colo...

Page 41: ... select the number that represents the best color alignment for each color 3 Press Utility Menu Color Calib Menu Vertical 4 Select the stall 4 3 2 1 Y M C for the color you wish to adjust 5 Enter the number that represents the best vertical color alignment 6 Repeat for each color To perform horizontal color calibration 1 With paper loaded press Utility Menu Color Calib Menu Horiz Calib Test The te...

Page 42: ...g CD 2 of the System CD set contains a ruler file than can br printed on your printer The vertical marks should be exactly 33 00 inches 838 2 mm apart If the distance between the marks is different from that shown on the display you may adjust the printer by setting its values to match the length or width you measured Note The Paper Axis Test should be performed every time new media is loaded To p...

Page 43: ...t while others require user input Cartridge related error messages are listed in Appendix E of the Reference Guide on the system CD ROM To clear a cartridge related error press Utility Menu Access Menu Left or Right to move the carriage to the position which allows replacement of the ink cartridges Check to make sure you have the correct cartridges installed in each position that they contain the ...

Page 44: ...he printer to your PC 1 one PC is connected via a crossover cable to one print server and not to any other network and 2 one PC is connected over a hub to one print server with no interfering computers connected to the hub If you know your situation is different or if you try this section and it doesn t work you will need to contact your system administrator Some tips for your system administrator...

Page 45: ...your print server for installing and configuring the print server Pausing the printer To pause the printer while printing press Pause on the main menu Press it again to resume printing Canceling a print To cancel a print first send a cancel order from the computer using the appro priate command for your software application For example you can delete the file in the Print Manager Print Options To ...

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