EMS5 EMS5-8MA User Manual Download Page 40

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TROUBLESHOOTING

The Managed Switch had been designed to be a reliable and easy to use connection device. Please

refer to the list below to aid in troubleshooting.

The Power (green) LED is off



Make sure the power adapter is properly plugged into a live electrical outlet.

The LAN Ethernet Link/Act LED is off.



The Ethernet or EMS5-8MA-SWITCH device to which you are connected should be

powered on and properly configured.

Summary of Contents for EMS5-8MA

Page 1: ...EMS5 8MA SWITCH 8 port 10 100 1000 Gigabit Green Network Managed Switch User s Guide ...

Page 2: ... harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at...

Page 3: ...tic VLAN 7 4 2 1 2 VLAN Setting 8 4 2 1 3 Admin VLAN option 9 4 2 2 QOS 10 4 2 2 1 Port based Priority 10 4 2 2 1 Queue Weight 10 4 2 3 Service VLAN 11 4 2 3 1 TPID setting 11 4 2 3 2 Uplink Port Setting 12 4 2 3 3 Static Service VLAN 12 4 2 4 IGMP 13 4 2 5 Trunk Group Setting 14 4 2 6 Loop Prevention 15 4 2 7 Port based Mirroring 16 4 2 8 Port Isolation 17 4 2 9 Bandwidth Control 18 4 2 10 Jumbo ...

Page 4: ...ic MAC 25 4 3 2 Storm Control 26 4 4 Monitoring 27 4 4 1 Port Statistics 27 4 4 2 Cable Diagnostic 28 4 5 Tools 29 4 5 1 Firmware Upgrade 29 4 5 2 Configuration Backup 29 4 5 3 Reset 30 4 5 4 Save 30 4 5 5 Reboot 30 5 Contact Information 38 ...

Page 5: ...it non blocking Managed switch Each port supports full duplex 10 100 1000M connectivity half duplex only supported in 10 100 mode Full duplex and half duplex operation with IEEE 802 3x flow control and backpressure Support 9K bytes jumbo packet length forwarding at wire speed Support RJ45 Cable Test Function Support IEEE 802 1Q VLAN Support Loop Prevention configuration Support Quality of Service ...

Page 6: ... 172 2 and the net mask is 255 255 255 0 Please configure the IP and net mask of your host correctly to access the EMS5 8MA SWITCH web pages If you connect to EMS5 8MA SWITCH successfully you will see an authentication dialog Please enter admin username and 12345 at password to login Figure 3 1 After you login in the web page successfully you will see the Product information page This page show so...

Page 7: ...ont panel will be green such as LAN2 port on Figure 3 1 3 2 Menu Description The left panel shows the configuration that user can access through web pages Some configuration web pages are hidden by the group label To expand the group label click the plus sign on the left side of group label Figure 3 2 ...

Page 8: ... port Figure 3 3 4 Function Description User can configure EMS5 8MA SWITCH through web pages such as VLAN entry IP setting In this section configuration that user can access through web pages will be introduced 4 1 System 4 1 1 Information This page shows the EMS5 8MA SWITCH configuration such as Ethernet Address IP address and firmware version Figure 4 1 1 4 1 2 IP Setting This page shows IP conf...

Page 9: ...5 Figure 4 1 2 Note a The Default IP Address Setting is Static IP setting ...

Page 10: ... change username and password in this page Figure 4 1 3 Note a The Default Login User admin b The Default Password 12345 4 1 4 Port Setting This page shows link status speed duplex and flow control ability of all ports User can change port ability of switch in this page Figure 4 1 4 ...

Page 11: ...port the Switch will strip off the 802 1Q tag from the incoming and outgoing frames if they are tagged in such a way This is used for sending frames to non 802 1Q compliant devices Tagged The port is a tagged port as defined in 802 1Q and is participating in the VLAN The Switch will put the VLAN information of the port including VID and Priority into the header of the untagged frames coming in or ...

Page 12: ...gn new PVID for setting Set the VLAN ID The limit is 1 to 4095 The VLAN ID is assigned to all untagged frames received on this port Mode Tag Egress mode Tag Egress mode accepted frame type of each port Original Output frame will follow VLAN untag setting Keep format Output frame will keep original VLAN or Un Tag format Priority tag Output frame will be priority tag Output frame is tagged with VID ...

Page 13: ...dmin VLAN option This page shows Administrator VLAN for CPU port User can assign PVID tag accepted management frame to CPU port Figure 4 2 3 Note a Enable Admin VLAN will be apply to SNMP Web and ping etc service ...

Page 14: ...ort based priority of each port User can configure port priority with 4 priority level of each port Figure 4 2 4 4 2 2 1 Queue Weight This page shows the priority to queue mapping User can set the sixteen priority to queue mapping of each priority Figure 4 2 5 ...

Page 15: ...N Tag service VLAN tag comes first followed by the inner C VLAN Tag customer tag In such cases 802 1ad specifies a TPID of 0x88a8 for service provider outer S VLAN Tag Figure 4 2 6 The device determines whether a received frame carries a service provider VLAN tag S VLAN Tag or a customer VLAN tag C VLAN Tag by checking the TPID value After receiving a frame the device compares the configured TPID ...

Page 16: ...link port setting for handling Q in Q tag User can set which port is working for uplink port function Figure 4 2 8 4 2 3 3 Static Service VLAN This page shows information of Service VLAN entries User can add remove Service VLAN entries in this page Figure 4 2 9 ...

Page 17: ...Management Protocol It is a protocol through which hosts can register with their local router for multicast services If there is more than one multicast router on a given sub network one of the routers is elected and assumes the responsibility of keeping track of group membership Figure 4 2 10 ...

Page 18: ... single high speed logical link that combines several physical links Use the Trunk Configuration page shown above to create trunk groups The Switch supports a maximum of one trunk groups for 1000Mbps ports Each trunk group in groups may be comprised of up to four ports selected from any combination of 1000Mbps ports Figure 4 2 11 ...

Page 19: ...f Ethernet network topology As long as loop condition is detected the switch blocks the port automatically and starts to blink the port Link Act LED to indicate which port has been blocked to relieve a loop When a loop condition disappears the port Link Act LED returns to normal port property state automatically Figure 4 2 12 ...

Page 20: ...ote Parameter Description Mirror Direction Select appropriate mode Disable Mirror mode is disabled RX Monitor only incoming traffic TX Monitor only outgoing traffic Both Monitor both incoming and outgoing traffic Mirroring Port Select the port which will do the monitoring Mirrored Port List Select the port that needs to be monitored ...

Page 21: ...ort is isolated Isolated ports belonging to the same VLAN even untag do not communicate with each other this is generally set for security reasons The isolated ports communicate only with the up link ports which should NOT be set as isolated 1 LAN 1 port 2 LAN 2 port 3 LAN 3 port 4 LAN 4 port 5 LAN 5 port etc Example LAN1 Port 1 is Up link port LAN2 8 Can link to LAN1 port LAN2 8 Can t communicati...

Page 22: ...the per port ingress egress bandwidth control rate of each port Figure 4 2 14 Note a before bandwidth setting must select the port first b 1M 1000k 10M 10000k 100M 100000k 10000M 1000000k c Apply only write to memory Tools save can write to CPU ...

Page 23: ...me This page shows the maximum transmission unit MTU size of packet that the switch can receive transmit User can change the MTU configuration in this page The default maximum Jumbo Frame support 9216 Bytes Figure 4 2 15 ...

Page 24: ... addresses learned are recorded on a per port basis Only the frames with such recorded MAC addresses will be forwarded This learning process will be conducted every three minutes So if users change the NIC of the PC or IP appliance the new MAC address will be learned in three minutes by the Switch within the set quantity limitations The MAC Constraint Limit Function can be disabled or enabled per ...

Page 25: ...ected cable length This feature provides high performance with minimum power consumption The EMS5 8MA SWITCH implements link down power saving on a per port basis greatly cutting power consumption when the network cable is disconnected After it detects an incoming signal it wakes up from link down power saving and operates in normal mode Figure 4 2 17 ...

Page 26: ... Access Control MAC sub layer with 100Bse T and 1000Base T Physical Layers define to support operation in Low Power Idle mode When Low Power Idle mode is enable systems on both sides of the link can disable portions of the functionality and save power during periods of low link utilization Figure 4 2 18 ...

Page 27: ...ring This management method in fact uses two community strings the Read community string and the Write community string If the SNMP network management station only knows the Write community string it can read and write to the MIBs Management Information Bases of the devices but if it only knows the Read community string it can only read the MIBs Figure 4 2 19 4 2 15 Provision option This function ...

Page 28: ...ecurity 4 3 1 MAC Address 4 3 1 1 MAC Search This page display learned mac on LAN1 LAN8 Since we need to search whole lookup table in system this page will delay few seconds to display mac entries Figure 4 2 20 ...

Page 29: ...g to 1 or Customer Side entry VLAN ID Port Customer Side entry Physical Port Source MAC Blocking When enable Source MAC Blocking function this MAC entry rule will be drop directory Note1 a above sample rules mean MAC 00 90 96 55 23 60 entry only Accept from Port 3 and VID was 1 white list Note2 a above sample rules mean MAC 00 90 96 55 23 60 entry will be Dropped even from Port 3 and VID was 1 bla...

Page 30: ...raffic for each port Any broadcast packets exceeding the specified threshold will then be dropped Figure 4 2 22 Parameter Description Storm Type List the type of traffic which can be rate limited including Broadcast Multicast Unknown Unicast and Unknow Multicast frames Port Port1 Port2 Port3 Port4 Port5 Port6 Port7 Port8 State OFF disable storm control ON enable storm control Rate kbps Rate number...

Page 31: ...n be used to identify potential problems with the switch such as a faulty port or unusually heavy loading All values displayed have been accumulated since the last system reboot but can be reset to zero by clicking the Clear button The current statistics are not displayed until you click the Refresh button Figure 4 2 23 ...

Page 32: ...port basis Select the port that you want to do the cable diagnostics Apply running which Physical Port want to check it Testing Result Open no cable connect to port Normal RJ45 Cable testing result is OK Mismatch RJ45 Cable pair x length not match please replace this cable Cable Fault Distance Show the cable length operating conditions and isolate variety of common faults that can occur on the CAT...

Page 33: ... configuration file This will help the user to install many same series switches with the same configurations Backup settings Click the Backup button and a download window for switch_cfg bin will appear Save the file in a safe location for later retrieval Restore settings Click Browse button to select the downloaded backed up configuration file and then press the Restore button The Switch will res...

Page 34: ... will set the switch back to factory defaults All saved configurations will be lost Figure 4 2 26 4 5 4 Save Click Save button to save system configuration Figure 4 2 27 4 5 5 Reboot Click Reboot buttons to restart the system without turning OFF the power Figure 4 2 28 ...

Page 35: ...power feeding in Not powered N A LAN1 8 Link Act LAN Link Disconnected or Link failed Received or Transmit LAN Speed Orange Ethernet operates in 1000Mbps Disconnected or Link failed N A LAN Speed Green Ethernet operates in 100Mbps Disconnected or Link failed N A LAN Speed OFF Ethernet operates in 10Mbps Disconnected or Link failed N A ...

Page 36: ...4 2 31 Port Name Type Functions DC IN DC 12V Connects to the power adapter plug Reset Reset Button Press Reset button 3 5 sec to Factory Default setting LAN1 8 RJ45 Connects to Ethernet port to PC or STB or IP Camera for Internet Access ...

Page 37: ...33 Essential Hardware s Items Included Description Purpose EMS5 8MA SWITCH Managed 8 port GIGA UTP Main Unit DC 12V Power Adapter Connects from Power Port of the main unit into a wall outlet ...

Page 38: ...34 Hardware Connections Figure 4 2 32 ...

Page 39: ... Follow the same steps to connect and Ethernet device such as HUB or AP to a ISP network Now you should have connected the Ethernet port and the Power port to the appropriate devices or lines LED will be as POWER ON LAN1 8 Link Act ON For more information on LEDs see section LED Indicators on the Front Panel ...

Page 40: ...Please refer to the list below to aid in troubleshooting The Power green LED is off Make sure the power adapter is properly plugged into a live electrical outlet The LAN Ethernet Link Act LED is off The Ethernet or EMS5 8MA SWITCH device to which you are connected should be powered on and properly configured ...

Page 41: ...Support Auto MDI MDIX Support 9K Jumbo Frame Support TP Port Auto negotiation 10 100 1000 Base and Full Half mode Temperature 0 50 Operating 0 70 Storage Humidity 20 80 non condensing Operating 10 90 Storage Power DC Jack Switching adapter 12V 1A Input Power consumption 6W Dimensions 178mm W x 110mm D x 28mm H Weight 485g Compliance FCC part15 Class B CE Mark MTBF 65 000 h 25 Layer II Managed Swit...

Page 42: ...able Diagnostic Support Firmware Upgrade and configuration backup Support Managed VLAN tagging option Support Auto Provision option Diagnostic LEDs Power status LED x1 LAN Speed Dual color LED x 8 LAN Link Act LED x 8 5 Contact Information Contact Information Email jack ems5 com ...

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