13.1
The first service
After ± 300 cycled kilometers and at the latest before 350 cycled kilometers after purchasing a new EMQ e-bike (or no
later than 6 months after delivery of the EMQ e-bike, depending on which situation occurs first) it is time for the first
maintenance. This is particularly important for the life of the bicycle, but also of your battery.
After this distance, all parts in the bike are “cycled in” and then relax. For the life of your bike, it is then important to
retighten everything. Due to the maintenance, the frame regains its stability, prevents the chain from skipping when
pedaling and the brakes become more powerful. Your battery will last longer and your bike will be used in the right way,
which prevents unnecessary wear.
13.
Maintenance
Please note: do you not plan this first maintenance service, or do you plan it much too late, and will this result in
unnecessary wear or actual load on the bicycle? Then the warranty may become void. So book your
maintenance on time.
After your first service, you offer your EMQ e-bike for service every 1,000 kilometers and at least once a year. This is
preferably done at EMQ or a dealer affiliated with EMQ, because our specialists are specifically trained for the perfect
maintenance and adjustment of the EMQ e-bike. We know better than anyone what your bike needs and how it
continues to perform at its maximum for as long as possible. However, maintenance may also be carried out at your own
(local) bicycle repair shop. In that case, we ask you to keep the invoices for this, so that you can show at which times
maintenance has taken place.
13.2
Maintenance schedule
13.4
Own maintenance
It is important to properly maintain your EMQ e-bike yourself, between maintenance. This way you can enjoy your e-bike
as much as possible for as long as possible.
At EMQ we take maintenance very seriously and we make every turn to make your EMQ e-bike ride like new again!
✓
We thoroughly clean your e-bike and neatly update paint damage
✓
We check all tightening torques in your EMQ e-bike
✓
The brakes are checked for the correct tension on the brake cable and they are readjusted
✓
The brakes are checked for wear and strength
✓
We check the wheels and tires for proper shape, spoke tension, tire pressure and overall tire condition.
✓
Wheels are realigned
✓
The handlebars are examined and the play of the handlebars is measured
✓
The chain is tensioned perfectly again
✓
The chain is completely cleaned and lubricated with high quality lubricant
✓
The electrical system is checked and tested.
✓
Seat and handlebar clamps are tested and readjusted if necessary
If you have additional requests during this service, please do not hesitate to let us know. We are happy to assist you.
13.3
Maintenance at EMQ
