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SAFETY INFORMATION FOR USERS OF PROPANE GAS

Propane is a flammable gas which can cause fires and explo

-

sions. In its natural state, propane is odorless and colorless. 

You may not know all the following safety precautions which 

can protect both you and your family from an accident. Read 

them carefully now, then review them point by point with the 

members of your household. Someday when there may not 

be a minute to lose, everyone's safety will depend on knowing 

exactly what to do. If, after reading the following information, 

you feel you still need more information, please contact your 

gas supplier.
PROPANE GAS WARNING ODOR

If a gas leak happens, you should be able to smell the gas 

because of the odorant put in the Propane Gas. That's your 

signal to go into immediate action!

• 

Do not operate electric switches, light matches, use your 

phone. Do not do anything that could ignite the gas.

•   Get everyone out of the building, vehicle, trailer, or area. Do 

that IMMEDIATELY.

•   Close all gas tank or cylinder supply valves.

•   Propane Gas is heavier than air and may settle in low areas 

such as basements. When you have reason to suspect a gas 

leak, keep out of basements and other low areas. Stay out until 

firefighters declare them to be safe.

•   Use your neighbor's phone and call a trained Propane Gas 

service person and the fire department. Even though you may 

not continue to smell gas, do not turn on the gas again. Do not 

re-enter the building, vehicle, trailer, or area.

•   Finally, let the service man and firefighters check for escaped 

gas. Have them air out the area before you return. Properly 

trained Propane Gas service people should repair the leak, 

then check and relight the gas appliance for you.

NO ODOR DETECTED - ODOR FADE

Some people cannot smell well. Some people cannot smell 

the odor of the chemical put into the gas. You must find out if 

you can smell the odorant in propane.

 Smoking can decrease 

your ability to smell. Being around an odor for a time can affect your 

sensitivity or ability to detect that odor. Sometimes other odors in 

the area mask the gas odor. People may not smell the gas odor or 

their minds are on something else. Thinking about smelling a gas 

odor can make it easier to smell.

The odorant in Propane Gas is colorless, and it can fade under 

some circumstances. 

For example, if there is an underground 

leak, the movement of the gas through soil can filter the odorant. 

Odorants in Propane Gas also are subject to oxidation. This fading 

can occur if there is rust inside the storage tank or in iron gas pipes.

The odorant in escaped gas can adsorb or absorb onto or into walls, 

masonry and other materials and fabrics in a room. 

That will take some of the odorant out of the gas, reducing its odor 

intensity. Propane Gas may stratify in a closed area, and the odor 

intensity could vary at different levels. Since it is heavier than air, 

there may be more odor at lower levels. Always be sensitive to the 

slightest gas odor. If you detect any odor, treat it as a serious leak. 

Immediately go into action as instructed earlier.

SOME POINTS TO REMEMBER

• 

Learn to recognize the odor of Propane Gas. 

Your local 

Propane Gas Dealer can give you a "Scratch and Sniff" pam-

phlet. Use it to find out what the propane odor smells like. If 

you suspect that your Propane Gas has a weak or abnormal 

odor, call your Propane Gas Dealer.

• 

If you are not qualified, do not light pilot lights, perform service, 

or make adjustments to appliances on the Propane Gas system. 

If you are qualified, consciously think about the odor of Propane 

Gas prior to and while lighting pilot lights or performing service 

or making adjustments.

•  Sometimes a basement or a closed-up house has a musty 

smell that can cover up the Propane Gas odor. Do not try to 

light pilot lights, perform service, or make adjustments in an 

area where the conditions are such that you may not detect 

the odor if there has been a leak of Propane Gas.

•  Odor fade, due to oxidation by rust or adsorption on walls of 

new cylinders and tanks, is possible. Therefore, people should 

be particularly alert and careful when new tanks or cylinders 

are placed in service. Odor fade can occur in new tanks, or 

reinstalled old tanks, if they are filled and allowed to set too 

long before refilling. Cylinders and tanks which have been out 

of service for a time may develop internal rust which will cause 

odor fade. If such conditions are suspected to exist, a periodic 

sniff test of the gas is advisable. 

If you have any question 

about the gas odor, call your Propane Gas Dealer. 

A peri-

odic sniff test of the Propane Gas is a good safety measure 

under any condition.

• 

Sooting: 

A vent-free fireplace or burner draws room air to 

support combustion. Lightweight particles suspended in the air – 

including dust, carpet fibers, candle or tobacco smoke, and pet 

hair – will be drawn toward the fireplace. These can lead to soot 

build up on logs, fireplace walls, and even walls of the room. To 

prevent malfunctions and sooting, have your dealer perform an 

inspection and cleaning each year – before the heating season. 

If you have pets or excessive dust, more frequent cleaning may 

be necessary. See cleaning and service section in this manual.

• 

Place embers (rock wool) in this fireplace, as shown on 

pages 24 and 26.

• 

Do not place lava rocks on burner or logs.

• 

Installing a television above a fireplace has become a 

desirable feature; however, the following information should 

be considered. 

All fireplaces, whether decorative or heater rated create 

heat. Most television manufacturers recommend not placing 

a television near a heat source. Because there is a large 

variety of television manufactures, styles and sizes, it is 

impractical to test every potential installation. If you choose to 

install a television above or near your fireplace, understand 

that Empire Comfort Systems accepts no responsibility for 

this decision and any injury or damage due to this application 

is the sole responsibility of the owner. Additionally, it is highly 

recommended to turn off the fireplace and let it cool down 

before servicing or using the operational buttons located 

on the television. In all cases, the television manufacturer’s 

instructions and warnings should be followed.

IMPORTANT SAFETY INFORMATION (CONT'D)

Summary of Contents for VFPC20in33N-1

Page 1: ...th the manufacturer s instructions this product could expose you tosubstancesinfuelorfromfuelcombustion which can cause death or serious illness WARNING FIRE EXPLOSION AND ASPHYXIATION HAZARD Improper adjustment alteration service maintenance or installation of this heater or itscontrolscancausedeathorseriousinjury Readandfollowinstructionsandprecautions in User s Information Manual provided with ...

Page 2: ...tible Materials 20 Millivolt Alternate ON OFF Switch Installation Standard Surrounds 21 Blower Accessory Information 22 VFPC20IN Log Placement 23 VFPC20IN Ember Placement Photo 24 VFPC28IN Log Placement 25 VFPC28IN Ember Placement Photo 26 Millivolt Control Valve Lighting Instructions 27 Operation Instructions Flame Appearance 28 Millivolt Pilot Flame Characteristics 29 Pilot Flame Characteristics...

Page 3: ...Clips 3 3 In envelope 7 ON OFF Switch 1 1 In envelope 8 Extension Wire Harness 1 1 In envelope 9 5 16 18 Hex Head bolt 2 1 2 inches long 4 4 In envelope 10 Log Set VFPC28IN 1 1 Inside firebox 11 Log Set VFPC20IN 1 1 Inside firebox 12 Rockwool Embers 1 1 In envelope 13 AC Power Adapter 0 1 In envelope WARNING BATTERY 1 2 3 4 5 6 7 8 9 10 11 AC POWER ADAPTER ROCKWOOL 12 13 WARNING BA TT ER Y 1 2 3 4...

Page 4: ...dware Pack lists on page 3 to verify all components are present 5 Verify that the fireplace insert and components have not been damaged during shipping 6 To remove the Barrier Screen Assembly a Lift screen frame straight up about 1 2 b Pull the bottom outward just enough to release the bottom retainer bracket from the firebox bottom flange c Pull the top of the frame forward about 1 2 then lower b...

Page 5: ... period WARNING Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns WARNING Donotuseablowerinsert heatexchangerinsert or other accessory not approved for use with this heater WARNING This fireplace needs fresh air for ventilation to run properly This fireplace has an ODS oxygen depletion sensor which will shut down the heater if adequate fresh ai...

Page 6: ...mediately go into action as instructed earlier SOME POINTS TO REMEMBER Learn to recognize the odor of Propane Gas Your local Propane Gas Dealer can give you a Scratch and Sniff pam phlet Use it to find out what the propane odor smells like If you suspect that your Propane Gas has a weak or abnormal odor call your Propane Gas Dealer If you are not qualified do not light pilot lights perform service...

Page 7: ...venturi Any misalignment of the burner orifice may be corrected by bending the shutter cap holding the orifice to the inlet of the venturi tube CEILING FANS PORTABLE FANS OR LOGS INSTALLED NEAR COLD AIR RETURNS Ceiling fans or oscillating floor type fans need to be monitored during the operation of vent free logs If the air blows directly into the flame causing it to impinge on the log set or fire...

Page 8: ...warrantycardsupplied with unvented room heater 3 Installer should show owner how to start and operate unvented room heater AlwaysconsultyourlocalBuildingDepartment regardingregulations codes or ordinances which apply to the installation of an unvented room heater This appliance may be installed in an aftermarket manufactured mobile home where not prohibited by state or local codes Aftermarket Comp...

Page 9: ...und 3 Sided 1 Piece 4x3x1 Matte Black 43Wx27 5Hx1D For Use With VFPC28IN Inserts DS20334BL Metal Surround 4 Sided 1 Piece Matte Black 34Wx22 7 8Hx1 8D For Use With VFPC20IN Inserts DS28334BL Metal Surround 4 Sided 1 Piece Matte Black 37Wx25 7 8Hx1 8D For Use With VFPC28IN Inserts SC256BL Cast Iron Surround for use with VFPC 20 inch Inserts NOTE SAN20 Adaptor Kit Required SC336BL Cast Iron Surround...

Page 10: ...e label plate in the instruction packet Prior to installation of the fire place insert the installer must mechanically secure this warning plate to the inside of the fireplace for future reference as required WARNING The solid fuel fireplace has been converted for use with gas only and cannot be used for burning wood or solid fuels un less all original parts have been replaced and the fireplace ha...

Page 11: ...ace Opening Dimensional Information Sizing MINIMUM FIREPLACE OPENING DIMENSIONS MODEL HEIGHT A FRONT WIDTH B DEPTH C REAR WIDTH D VFPC 10 20 IN 19 3 8 27 1 2 13 1 2 15 3 4 VFPC28IN 22 3 8 30 1 2 15 19 NOTICE These are the minimum dimensions of a fireplace that the fireplace insert will fit into It allows room for the box and the fireplace surround to fit onto the front of the unit It is not intend...

Page 12: ...nsert 1 Gas line connections must be made at this time When facing the appliance the gas supply will enter on the right hand side See Gas Supply page 18 to 19 2 Insert fireplace into enclosure 3 Level firebox 4 Finished wall surface will be flush to the back edges of surround top and sides 5 The surround panel assembly is installed after the fireplace has been installed with all the gas and electr...

Page 13: ...43165 1 1221 Page 13 VFPC20IN FIREPLACE SURROUND DIMENSIONS DS20433BL DS20763BL 34 21 1 2 1 40 24 1 2 1 21 1 2 21 1 2 40 34 ...

Page 14: ...43165 1 1221 Page 14 VFPC28IN FIREPLACE SURROUND DIMENSIONS 37 24 1 2 1 43 27 1 2 1 DS28433BL DS28763BL 21 1 2 21 1 2 43 37 1 1 ...

Page 15: ...e See Figures 20 and 21 on page 21 3 Run the low voltage alternate switch wires up the back of the right or left cast surround leg Then secure them with the wire clips provided 4 Install the switch bracket with screws as shown in Figure 6 to the back of the cast surround leg Figure 6 NOTICE For right side leg installation reverse switch position in bracket 5 Install ON OFF switch and connect low v...

Page 16: ... perm or less with openings gasketed or sealed and b Weather stripping has been added on openable windows and doors and c Caulking or sealants are applied to areas such as joints around window and door frames between sole plates and floors between wall ceiling joints between wall panels at penetrations for plumbing electrical and gas lines and at other openings Ifyourhomemeetsallofthethreecriteria...

Page 17: ...er 1 000 BTUH of the total input rating of the gas equipment in the confined space Figure 7 WARNING Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in both spaces Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two permanent openings one within 12 ...

Page 18: ...re none exists or where its size or location is not adequate contact your local authorized installer for installation or relocation Compounds used on threaded joints of gas piping shall be resistant to the action of liquefied petroleum gases The gas lines must be checked for leaks by the installer This should be done with a soap solution watching for bubbles on all exposed connections and if unexp...

Page 19: ...e to the pressure regulator from a minimum of 4 5 w c for the purpose of input adjustment to a maximum of 10 5 w c PropaneGaswillhaveamanifoldpressureapproximately10 0 w c 2 49kPa for maximum input or 4 9 w c for minimum input at the pressure regulator outlet with the inlet pressure to the pressure regulator from a minimum of 11 0 w c for the purpose of input adjustment to a maximum of 13 0 w c IN...

Page 20: ...e The flow of heat can ignite combustibles Do not attach combustible material to the mantel of your fireplace This is a fire hazard Figure 16 COMBUSTIBLE MATERIALS No greeting cards stockings or ornamentation of any type should be placed on or attached to the fireplace This is a heating appliance The flow of heat can ignite combustibles Figure 17 ...

Page 21: ... the Instruction Packet to the green and white wire connections See Figures 20 and 21 3 Run the low voltage alternate switch wires to the right of the surround panel Use the top knockout location Then secure the wires with wire clips provided See Figure 18 4 The included ON OFF switch may be installed into the right hand corner of the surround Using a screwdriver remove the knockout and snap the s...

Page 22: ...O knob located on the gas valve Blower removal instructions Servicing or removal of the blower system must be performed by a qualified service person If the blower assembly must be replaced the following steps are recommended for removal 1 Turn off gas and disconnect the electrical supply 2 Remove the barrier assembly 3 Remove the log set 4 Remove the front surround panel assembly 5 Remove the ins...

Page 23: ...age 25 Review previous steps to make any necessary adjustments 5 Log placement is completed Attention Do not use Figure 24 to order replacement logs Refer to the Parts List and Parts View to order logs for your appropriate model number Rock wool can be added to burners for a glowing ember effect Apply loose material glowing embers only on locations shown on Page 25 Replacement of loose material gl...

Page 24: ...cover any large rear ports with loose material glowing embers VFPC20IN EMBER PLACEMENT PHOTO Do not cover any large rear ports with loose material glowing embers Do not cover any large rear ports with loose material glowing embers ...

Page 25: ... the photo on page 26 Review previous steps to make any necessary adjustments 6 Log placement is completed Attention Do not use Figure 25 to order replacement logs Refer to the Parts List and Parts View to order logs Rock wool can be added to burners for a glowing ember effect Apply loose material glowing embers only on locations shown on Page 26 Replacement of loose material glowing embers must b...

Page 26: ...loose material glowing embers Do not cover any large front ports with loose material glowing embers VFPC28IN EMBER PLACEMENT PHOTO Do not cover any large rear ports with loose material glowing embers Do not cover any large front ports with loose material glowing embers ...

Page 27: ...safety information above If you do not smell gas go to the next step 7 Find pilot Follow metal tube from gas control The pilot is behind the burner on the right side 8 Turn gas control knob counterclockwise to PILOT 9 Push in control knob all the way and hold in Repeat edly push the Piezo Ignitor Button until the pilot is lit Continue to hold the control knob in for about one 1 minute after the pi...

Page 28: ... and temporary occurrence The initial break in operation should last 2 3 hours with the burner at the highest setting Provide maximum ventilation by opening windows or doors to allow odors to dissipate Any odors remaining after this initial break in will be slight and will disappear with continued use PERIODIC CLEANING Refer to parts diagram for location of items discussed below Do not use cleanin...

Page 29: ...e is not touching the thermocouple This will cause the thermocouple to cool When the thermocouple cools the heater will shut down MILLIVOLT PILOT THERMOPILE PILOT THERMOCOUPLE LPG THERMOCOUPLE NATURAL Correct Pilot Flame Pattern Figure 26 THERMOPILE PILOT THERMOCOUPLE LPG THERMOCOUPLE NATURAL Incorrect Pilot Flame Pattern Figure 27 If pilot flame pattern is incorrect as shown in Figure 27 see Trou...

Page 30: ...ge yellow tip flame clean the Oxygen Depletion Sensor as follows 1 Clean the ODS pilot by loosening nut B from the pilot tubing When this procedure is required grasp nut A with an open end wrench 2 Blow air pressure through the holes indicated by the arrows This will blow out foreign materials such as dust lint and spider webs Tighten nut B also by grasping nut A Millivolt Pilot Figure 30 A B Inte...

Page 31: ...closed during operation MAINTENANCE Figure 32 H N REMOTE CONTROL RECEIVER THERMOSTAT CONTROLE E DISTANCE DU RECEPTEUR GAS VALVE VALVE DE GAZ REMOTE OFF ON SWITCH A DISTANCE OUVERT FERME INTERRUPTEUR OPTIONAL REMOTE CONTROL RECEIVER FACULTATIVE CONTROLE E DISTANCE DU RECEPTEUR REMOTE OFF ON SWITCH A DISTANCE FERME OUVERT INTERRUPTEUR REMOTE OFF ON IF ANY OF THE ORIGINAL WIRE AS SUPPLIED WITH THIS U...

Page 32: ...rrect Replacegasregulator 7 ODS pilot lights but flame goes out when control knob is released a Control knob not fully pressed in Press in control knob fully b Control knob not pressed in long enough After ODS pilot lights keep control knob pressed in 30 seconds c Manual Shutoff valve not fully open Fully open manual shutoff valve d Thermocouple connection loose at control valve Hand tighten until...

Page 33: ...d When lighting the pilot follow these instructions exactly B Before lighting smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor What To Do If You Smell Gas Do not try to light any appliance Do not touch any electrical switch Do not use any phone in your building Immediatelycallyourgassupplierfromaneighbo...

Page 34: ... cavity of the appliance 2 During the operating season or in power outage periods it is recommended that the pilot remain in the CPI standing pilot mode to reduce cold start issues and or conserve battery backup power during a power outage 3 The gas valve has inlet and outlet pressure taps as shown in Figure 33 Refer to pages 18 and 19 for gas pressure requirements NOTE The gas control has a manua...

Page 35: ... replaced with equivalent gauge and temperature rated wire GND PILOT CPI IPI SWITCH GAS CONTROL VALVE ELECTRONIC CONTROL MODULE BATTERY HOLDER BATTERY BACK UP RED BLACK RED BLACK GREEN WHITE WHITE BLUE BLUE WHITE ORANGE GREEN YELLOW BLACK BLACK AC DC POWER ADAPTOR REMOTE RECEIVER OPTIONAL ON REMOTE OFF BLACK WHITE ON OFF SWITCH OR Figure 34 ...

Page 36: ...43165 1 1221 Page 36 This page intentionally left blank ...

Page 37: ...ack up See Lighting Instructions and Wiring Diagram Troubleshooting Before proceeding with the procedures in the following trouble shooting table verify that the power supply AC DC adapter is present and that the batteries inside the receiver and or optional battery pack are fresh and installed with correct polarity Make sure all the connections between the wire harnesses and system components are...

Page 38: ... sensor wire terminals Pilot gas pressure incorrect Adjust gas pressure Pilot Gas Line bent or kinked Replace pilot tube Faulty pilot Sensor bent Replace Pilot Faulty valve Replace Valve Pilot continues to spark when pilot is lit Battery voltage low Check voltage Replace batteries if low Not enough gas to pilot Wait for pilot flame to strengthen Low Gas Pressure Check pressures See pages 18 and 19...

Page 39: ...g Move optional remote away from fireplace Set higher temperature on Optional remote thermostat Optional Remote control batteries failing Replace batteries in remote transmitter and receiver Faulty pilot or thermocouple Replace pilot Incorrect burner flame Incorrect gas supply or pressure Check gas supply pressure Blocked orifice Check orifice opening Clogged or dirty burner ports Clean burner por...

Page 40: ...wire harness 4 Replace the DFC board 1 Verify the electrical connections integrity and make sure they are in accordance with the relevant system wiring diagram If necessary replace the wire harness 2 If pilot flow adjuster screw is not sealed Check if pilot flow adjust screw is set correctly in accordance with the appliance manufacturer instructions If necessary correct it 3 Replace pilot tube or ...

Page 41: ...e and verify voltage at ignition between the EV1 terminal and the ground connection on the valve body 5 1 If the voltage is greater than 0 then Replace Valve 5 2 Or Replace DFC 6 Check the pressure at the outlet pressure test point out according to the manufacturer s instruction If not in accordance replace the gas valve 1 Verify the electrical connections integrity and make sure they are in accor...

Page 42: ...185 52 ORIFICE PROPANE 12 R5676 R5676 R5676 R5676 AIR SHUTTER NATURAL ONLY 12 R5675 R5675 R5675 R5675 AIR SHUTTER FULLY OPEN PROPANE ONLY 13 12347 18838 12347 18838 BURNER SUB ASSEMBLY NATURAL 13 12348 18838 12348 18838 BURNER SUB ASSEMBLY PROPANE 14 23694 23694 AIR SHUTTER SHIELD 15 40346 40347 40346 40347 BURNER BASE GRATE TANG ASSY 16 30379 30379 SHIELD PILOT 17 40318 40318 REAR LOG SUPPORT 18 ...

Page 43: ...R11125 VALVE NATURAL 36 R11126 R11126 VALVE PROPANE 37 R11328 2019 R11328 2019 PILOT NATURAL 37 R11327 2019 R11327 2019 PILOT PROPANE 38 29376 29376 PILOT BRACKET 39 R2522 R2522 ON OFF SWITCH 40 29903 29903 SWITCH BRACKET 41 29813 29817 INLET TUBING ASSEMBLY 42 R12907 R12907 DFC CONTROL BOARD 43 R11332 R11332 24 SENSOR WIRE 44 R11333 R11333 24 IGNITOR WIRE 45 R2667 R2667 5 1 2 BLACK WIRE QTY 2 ON ...

Page 44: ...1 11 12 13 15 8 MILLIVOLT VALVE ASSEMBLY 54 52 51 50 7 53 18 INTERMITTENT PILOT IP VALVE ASSEMBLY 5 7 19 22 20 21 30 29 28 27 24 26 23 55 25 45 42 46 48 37 38 36 40 39 49 34 41 31 44 43 35 33 32 47 16 9 15 14 17 VFPC 20 28 IN PARTS VIEW ...

Page 45: ...cription VFPC28IN LOG SET 1 R8301 REAR LOG 2 R8299 LEFT FRONT LOG 3 R8300 RIGHT FRONT LOG 4 R8302 Y BRANCH LOGS PARTS LISTS PARTS VIEWS USE ONLY MANUFACTURER S REPLACEMENT PARTS USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH 3 2 1 Index No Part No DESCRIPTION VFPC20IN LOG SET 1 R7504 LEFT FRONT LOG 2 R7505 RIGHT FRONT LOG 3 R7506 BACK LOG ATTENTION When ordering parts it is very important that...

Page 46: ...ase and can be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model Number and Serial Number from the name plate on your equipment Then determine the Part Number not the Index Number and the Description of each part from the fol lowing illustration and part list Be ...

Page 47: ...stat lighting system accessory or replacement part fail because of defective workmanship within one year from the date of purchase Empire will repair or replace it at Empire s option Duties of the Owner Have the appliance installed by a qualified installer and operate and maintain it in accordance with the furnished instructions Provide proof of purchase receipt to establish the purchase date whic...

Page 48: ...www empirecomfort com Empire Comfort Systems Inc Belleville IL If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact your dealer ...

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