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41016-1-0820

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To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.

com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the 

nature of the problem with the unit. 

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. 

This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original 

Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc. 

MASTER PARTS DISTRIBUTOR LIST

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu-

tors list. For best results, the 

service person or dealer

 should order parts through the distributor. Parts can be shipped directly to the 

service person/dealer

.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is 

required

 for 

warranty parts.

All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the 

name plate on your equipment. Then determine the Part Number (

not

 the Index Number) and the Description of each part from the 

following illustration and part list. Be sure to give all this information . . .

Appliance Model Number 

   

Part Description 

Appliance Serial Number 

 

Part Number 

Type of Gas (Propane or Natural) 

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store. 

Shipments contingent upon strikes, fires and all causes beyond our control.

HOW TO ORDER REPAIR PARTS

Dey Distributing

1401 Willow Lake Boulevard

Vadnais Heights, MN 55101

Phone: 

651-490-9191

Toll Free:

 800-397-1339

Website:

 www.deydistributing.com

Parts: Heater, Hearth and Grills

F. W. Webb Company

200 Locust Street

Hartford, CT 06114

Phone:

 860-722-2433

Toll Free: 

800-243-9360

Fax: 

860-293-0479

Toll Free Fax:

 800-274-2004

Websites: 

www.fwwebb.com & www.victormfg.com

Parts: Heater, Hearth and Grills

East Coast Energy Products

10 East Route 36

West Long Branch, NJ 07764

Phone: 

732-870-8809

Toll Free:

 800-755-8809

Fax: 

732-870-8811

Website: 

www.eastcoastenergy.com

Parts: Heater, Hearth and Grills

Summary of Contents for LS40STB

Page 1: ...ouch any electrical switch do not use any phone in your building Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you...

Page 2: ...Ember 3 Ember 3 40750 Ember 4 Ember 4 40751 Ember 5 Ember 5 40752 Ember 6 Ember 6 USE ONLY MANUFACTURER S REPLACEMENT PARTS USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH Attention When ordering...

Page 3: ...Log B 40755 Log C Log C 40756 Log D Log D 40757 Log E Log E 40758 Log F Log F 40759 Log G Log G USE ONLY MANUFACTURER S REPLACEMENT PARTS USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH Attention...

Page 4: ...0817 Log J Log J 40818 Log K Log K 40819 Log L Log L 40820 Log M Log M 40821 Log N Log N 36747 Coals 100 USE ONLY MANUFACTURER S REPLACEMENT PARTS USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH At...

Page 5: ...Figure 1 and the following WARNING when completing log placement instructions For step by step log placement instructions See Pages 5 21 WARNING Failure to position the parts in accordance with this...

Page 6: ...41016 1 0820 Page 6 LOG AND EMBER PLACEMENT 1 Place Ember 1 onto burner base and onto one pin as shown TOP REAR 1...

Page 7: ...41016 1 0820 Page 7 LOG PLACEMENT 2 Place Ember 2 onto burner base and onto two pins as shown TOP REAR 2...

Page 8: ...41016 1 0820 Page 8 LOG PLACEMENT 3 Place Ember 3 onto burner base and onto two pins as shown TOP REAR 3...

Page 9: ...41016 1 0820 Page 9 LOG PLACEMENT 4 Place Ember 4 onto burner base and onto two pins as shown TOP FRONT 4...

Page 10: ...41016 1 0820 Page 10 LOG PLACEMENT 5 Place Ember 5 onto burner base and onto two pins as shown TOP FRONT 5...

Page 11: ...41016 1 0820 Page 11 LOG PLACEMENT 6 Place Ember 6 onto burner base and onto one pin as shown TOP FRONT 6...

Page 12: ...41016 1 0820 Page 12 LOG PLACEMENT 7 Place decorative rocks across burner base in front of the outer burner tube Do not cover the burner tube ports TOP FRONT REAR...

Page 13: ...41016 1 0820 Page 13 LOG PLACEMENT 8 Place the Glowing Embers on the burner tubes covering all ports TOP FRONT REAR...

Page 14: ...41016 1 0820 Page 14 LOG PLACEMENT 9 Place Log A onto two pins of Ember B as shown TOP REAR A...

Page 15: ...41016 1 0820 Page 15 LOG PLACEMENT 10 Place Log B onto two pins of Ember B as shown TOP REAR B...

Page 16: ...41016 1 0820 Page 16 LOG PLACEMENT 11 Place Log C onto two pins of Ember C as shown TOP REAR C...

Page 17: ...41016 1 0820 Page 17 LOG PLACEMENT 12 Place Log D onto two pins of Embers C and D as shown TOP FRONT D...

Page 18: ...41016 1 0820 Page 18 LOG PLACEMENT 13 Place Log E onto one pin of Ember D as shown TOP FRONT E...

Page 19: ...41016 1 0820 Page 19 LOG PLACEMENT 14 Place Log F onto one pin of Ember E as shown TOP FRONT F...

Page 20: ...41016 1 0820 Page 20 LOG PLACEMENT 15 Place Log G onto one pin of Ember D as shown TOP FRONT G...

Page 21: ...41016 1 0820 Page 21 LOG PLACEMENT 16 Place Log H onto one pin of Ember E as shown TOP FRONT H...

Page 22: ...41016 1 0820 Page 22 LOG PLACEMENT 17 Place Log I onto two pins of Ember A and Log A as shown TOP REAR I...

Page 23: ...41016 1 0820 Page 23 LOG PLACEMENT 18 Place Log J onto two pins of Ember C and Log H as shown TOP REAR J...

Page 24: ...41016 1 0820 Page 24 LOG PLACEMENT 19 Place Log K onto one pin of Log J as shown TOP REAR K...

Page 25: ...41016 1 0820 Page 25 LOG PLACEMENT 20 Place Log L onto previous assembly as shown TOP FRONT L...

Page 26: ...41016 1 0820 Page 26 LOG PLACEMENT 21 Place Log M onto previous assembly as shown TOP FRONT M...

Page 27: ...41016 1 0820 Page 27 LOG PLACEMENT 22 Place Log N onto previous assembly and against liner as shown TOP FRONT N...

Page 28: ...41016 1 0820 Page 28 LOG PLACEMENT 23 Log set assembly is complete Place additional decorative rocks and embers in any empty areas around the burner base as desired TOP FRONT...

Page 29: ...41016 1 0820 Page 29 LOG PLACEMENT 24 Log set assembly is complete Place additional decorative rocks and embers in any empty areas around the burner base as desired TOP REAR...

Page 30: ...41016 1 0820 Page 30 FIREPLACE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes...

Page 31: ...se and can be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model...

Page 32: ...ww empirecomfort com Empire Comfort Systems Inc Belleville IL If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question plea...

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