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42603-4-0421

Page 46

A qualified service person recommended by your Empire dealer 

should conduct an annual inspection and maintenance of the ap-

pliance, its venting, and the installation to keep it running safely 

and efficiently. The following procedures should be performed only 

by a qualified service person. The gas supply should be turned off 

whenever a maintenance procedure is performed.
If the glass front, relief doors, or front access door are removed for 

servicing, they must be replaced prior to operating the appliance.

Glass Cleaning

It will be necessary to clean the glass periodically. During start-up 

condensation, which is normal, forms on the inside of the glass and 

causes lint, dust and other airborne particles to cling to the glass 

surface. Also initial paint curing may deposit a slight film on the glass. 

It is therefore recommended that the glass be cleaned two or three 

times with a non-abrasive household cleaner and warm water (we 

recommend gas fireplace glass cleaner). We do not recommend 

using packaged spray type household glass cleaner. After that the 

glass should be cleaned two or three times during each heating 

season depending on the circumstances present.

General Glass Information

Only glass approved for use in Empire Comfort Systems Inc. 

fireplaces may be used for replacement. The glass replacement 

should be done by a licensed or qualified service person.

WARNING

1.  The use of substitute glass will void all product warranties.

2.  Care must be taken to avoid breakage of the glass.

3.  Under no circumstances should this appliance be operated

without the glass front or with a broken glass front. 

Replacement of the glass (with gasket) as supplied by the 

manufacturer should be done by a qualified service person.

4.  Do not abuse the glass by striking or hitting the glass.

WARNING

Do not use abrasive cleaners on glass. Do not attempt to 

clean glass when glass is hot.

Failure to follow these warnings could cause a serious safety issue 

to the operator, such as fire or other serious conditions.

Figure 33

IMPORTANT: 

Turn off gas before servicing appliance. It is 

recommended that a competent service technician perform these 

check-ups at the beginning of each heating season.

•  DO NOT 

put anything around the heater that will obstruct 

the flow of combustion and ventilation air. See clearances.

• DO

 examine venting system periodically. Clean and replace 

damaged parts. Examinations should be made at the start 

of the heating season and also in mid heating season under 

average conditions.

•  Clean Burner and Control Compartment 

 

Keep the control compartment, logs, and burner areas 

surrounding the logs clean by vacuuming or brushing at least 

twice a year.

Cleaning Procedure 

1.  Let the unit cool if it has been operating.

2.  Shut off gas supply.

3.  Remove outer assembly. Remove (4) 5/16" Hex Head screws 

at the rear of the outer casing assembly as shown in 

Figure 

33. 

4.  Pull outer casing forward about 1" as shown in 

Figure 34.

5.  Lift outer casing up and forward to remove.

6.  Lower valve cover on firebox.

7.  Release two door latches at bottom of firebox.

8.  Grasp bottom of glass frame, lift glass frame upward in order 

to release glass frame from lip on top of firebox.

9.  Vacuum burner compartment especially around orifice/primary 

air openings.

10.  Align and place top of glass frame over lip on top of firebox. 

Grasp bottom of glass frame, push inward and place glass 

frame onto firebox.

11.  Attach two door latches to bottom of firebox.

12.  Replace outer casing assembly by setting it back onto the leg 

base assembly, then push the outer casing rearward to engage. 

Replace the four screws removed in step 2. 

See Figure 36.

13.  Ignite pilot. See 

Lighting Instructions

, Page 34 for millivolt 

models and page 40 for IP models.

14.  Operate the main burner and visually check to make sure the 

flame pattern appears similar to the pictorial illustration shown for 

main burner flame characteristics. 

See

 

Figure 35.

 If it appears 

abnormal call a service person.

Figure 34

MAINTENANCE

Summary of Contents for DVP20MS

Page 1: ...tructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier INSTALLER Leave this man...

Page 2: ...erating Instructions 34 Main Burner Flame Characteristics 35 Wiring 36 Millivolt Lighting Instructions 37 Millivolt Wiring 38 Millivolt Troubleshooting 39 IP Operating Instructions 40 IP Electronic Sy...

Page 3: ...ended for use with glass doors or equivalent shall emphasize that the appliance is not for use with glass doors 11 Where applicable provide a means by which the consumer can identify the barrier such...

Page 4: ...b or absorb onto or into walls masonry and other materials and fabrics in a room That will take some of the odorant out of the gas reducing its odor intensity Propane Gas may stratify in a closed area...

Page 5: ...provisions shall comply with NFPA 720 and be ANSI UL 2034 listed and IAS certified 3 SIGNAGE A metal or plastic identification plate shall be per manently mounted to the exterior of the building at a...

Page 6: ...ch work familiar with all precautions required and has complied with all the requirements of the authority having jurisdiction Commonwealth of Massachusetts The installation must be made by a licensed...

Page 7: ...ermination Kit includes SD46DVA48B 2 ea SD46DVADC SD46DVAF6 SD46DVAFS SD46DVASC SD46DVAHC NOTE On horizontal applications snorkel kits may be used DVP20MS LP NAT and DVP30MSNAT SD 46DVASNK14 14 inch p...

Page 8: ...ed for pressure test Never pressure test with appliance connected control valve will sustain damage NOTE The gas control is equipped with a captured screw type pressure test point therefore it is not...

Page 9: ...with carpeting vinyl wood flooring or other combustible material 6 153mm TO SIDE WALL 6 153mm TO SIDE WALL 6 153mm TO COMBUSTIBLE MATERIAL 6 153mm TO COMBUSTIBLE MATERIAL 36 915mm TO CEILING OR HORIZO...

Page 10: ...tion Kits DVVK 4FRE DVVK 4FREVS Duravent Pro 4 6 5 8 American Metal 4 6 5 8 Selkirk Direct Temp 4 6 5 8 ICC Inc Excel 4 6 5 8 MetalFab SureSeal 4 6 5 8 BDM Manufacturing 4 6 5 8 Olympia VENTIS 4 6 5 8...

Page 11: ...or closer than 1 on the sides and bottom Cutting the Hole After the appliance has been positioned in its permanent location the hole through the exterior wall of the house can be cut This hole needs...

Page 12: ...90 for the second elbow subtract 5 feet from a horizontal run VENTING STOVE CONT D A A Dimension DVP20MS 24 610mm DVP30MS 27 686mm Figure 8 Snorkel Installation VENTING APPLICATIONS INFORMATION Model...

Page 13: ...eet the horizontal run to the outer wall flange of the vent termination must not exceed 4 feet with one 90 elbow EXAMPLE B If the vertical rise from the appliance outlet is 14 feet the horizontal run...

Page 14: ...51 mm on top Important When vent termination exits through foundation less than 20 below siding outcrop the vent pipe must flush up with the siding 46 DVA HC termination cap must also be used Informat...

Page 15: ...tance of 2 feet 61 cm from the center line of the terminal 24 in 61 cm 24 in 61 cm L Clearance above paved sidewalk or paved driveway located on public property 7 ft 2 13 m 7 ft 2 13 m E Clearance to...

Page 16: ...d with four equally spaced indented sections When the internal beads of each starting 6 5 8 inch outer pipe line up rotate pipe section clockwise 90 approximately 3 inches The vent pipe is now locked...

Page 17: ...inch x 11 inch hole for 4 x 6 inch pipe and 10 1 2 x 10 1 2 inch hole for 5 x 8 inch pipe previously cut Secure with nails or screws Continue the vent run through the firestops See Figure 15 11 297 m...

Page 18: ...ews provided Before attachment of the termination run a bead of silicone sealant rated above 250 F on its outside edge too so as to make a seal to that exterior wall NOTE Wood screws can and should be...

Page 19: ...cases increasing the vent height may solve this problem When terminating the vent cap near an exterior wall or overhang maintain minimum clearances as shown in Figure 20 General Maintenance Conduct a...

Page 20: ...Applications Your Gas Stove has been approved for a Vertical installations up to 40 feet of vent run b Two sets of 45 degree elbow offsets within these vertical installations From 0 to a maximum of 8...

Page 21: ...42603 4 0421 Page 21 Log Description Part Number Front View Top View Log A 29790 Log B 29792 Log C 29791 Log D 29793 DVP20MS LOG IDENTIFICATION...

Page 22: ...the two right pins on the burner 3 Place Log C onto the two left pins on the burner 4 Place Log D on the pin on Log A with the fork resting on Logs B and C 5 Place ember material on front burner ports...

Page 23: ...42603 4 0421 Page 23 DVP20MS LOG PLACEMENT 1 Place Log A onto the pins on the Log Support Shelf as shown below TOP VIEW FRONT VIEW...

Page 24: ...42603 4 0421 Page 24 DVP20MS LOG PLACEMENT 2 Place Log B onto the two right pins on the burner as shown below TOP VIEW FRONT VIEW...

Page 25: ...42603 4 0421 Page 25 DVP20MS LOG PLACEMENT 3 Place Log C onto the two left pins on the burner as shown below TOP VIEW FRONT VIEW...

Page 26: ...42603 4 0421 Page 26 DVP20MS LOG PLACEMENT 4 Place Log D on the pin on Log A with the fork resting on Logs B and C as shown below TOP VIEW FRONT VIEW...

Page 27: ...42603 4 0421 Page 27 DVP20MS LOG PLACEMENT 5 Assembly is completed TOP VIEW FRONT VIEW...

Page 28: ...42603 4 0421 Page 28 Log Description Part Number Front View Top View Log A 29795 Log B 29797 Log C 29796 Log D 29798 DVP30MS LOG IDENTIFICATION...

Page 29: ...42603 4 0421 Page 29 DVP30MS LOG PLACEMENT 1 Place Log A onto the pins on the Log Support Shelf as shown below TOP VIEW FRONT VIEW...

Page 30: ...42603 4 0421 Page 30 DVP30MS LOG PLACEMENT 2 Place Log B onto the two right pins on the burner TOP VIEW FRONT VIEW...

Page 31: ...42603 4 0421 Page 31 DVP30MS LOG PLACEMENT 3 Place Log C onto the two left pins on the burner TOP VIEW FRONT VIEW...

Page 32: ...42603 4 0421 Page 32 DVP30MS LOG PLACEMENT 4 Place Log D on the pins on Logs A and C Place ember material on front burner ports as shown in Figure 25 TOP VIEW FRONT VIEW...

Page 33: ...42603 4 0421 Page 33 DVP30MS LOG PLACEMENT 5 Assembly is completed TOP VIEW FRONT VIEW...

Page 34: ...ot flame to operate an additional one to two minutes before you turn the gas control knob from the PILOT position to the ON position This time period allows the millivolts electrical current to build...

Page 35: ...ith your bare hands Always wear gloves to prevent skin irritation During the annual inspection and maintenanceappointment theservicepersonshouldcleandust lint and any light accumulation from the logs...

Page 36: ...h ons attach to the gas valve An additional green wire and the red wire which are stripped and bare will attach to the 750 millivolt wall thermostat accessory or to one of the other accessories that c...

Page 37: ...thermostat to desired setting A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area...

Page 38: ...WARNING Label all wires prior to disconnection when servicing con trol Wiring errors can cause improper and dangerous op eration Verify proper operation after servicing For Standing Pilot Ignition Wi...

Page 39: ...t and the ON OFF switch in the OFF position Replace the faulty thermopile if the reading is below the specified minimum With the pilot in the ON position disconnect the thermopile leads from the valve...

Page 40: ...l be energized allowing gas to flow to the burner 1 Follow the SAFETY and LIGHTING INSTRUCTIONS for In termittent Pilot controls found in this manual and on labels found in the control compartment loc...

Page 41: ...factured mobile home where not prohibited by local codes This appliance is not convertible for use with other gases unless a certified kit is used CAUTION Do not operate the appliance with panel s rem...

Page 42: ...ration information FOR YOUR SAFETY READ BEFORE LIGHTING A Thisappliance hasapilot whichcanbelighted withthemanual on off switch a remote control or by switching the receiver switch to the ON position...

Page 43: ...ctions on page 31 and Wiring Diagram on page 30 Troubleshooting Before proceeding with the procedures in the following trouble shooting table verify that the power supply AC DC adapter is present and...

Page 44: ...ire harness 4 Replace the DFC board 1 Verify the electrical connections integrity and make sure they are in accordance with the relevant system wiring diagram If necessary replace the wire harness 2 I...

Page 45: ...and verify voltage at ignition between the EV1 terminal and the ground connection on the valve body 5 1 If the voltage is greater than 0 then Replace Valve 5 2 Or Replace DFC 6 Check the pressure at...

Page 46: ...ass when glass is hot Failure to follow these warnings could cause a serious safety issue to the operator such as fire or other serious conditions Figure 33 IMPORTANT Turn off gas before servicing app...

Page 47: ...42603 4 0421 Page 47 Figure 35 Figure 36 MAINTENANCE CONT D...

Page 48: ...ualified service person More frequent cleaning might be required due to excessive lint from carpeting bedding material etc Keep burner and control compartment clean Examine venting system periodically...

Page 49: ...ATURAL 9 R7611 R10424 PILOT ASSEMBLY PROPANE 10 R9189 R9189 R9189 R9189 PILOT GASKET 2 REQUIRED FOR DVP20CC70 10 R7617 R7617 PILOT GASKET 11 30457 30457 30457 30457 BURNER ASSEMBLY 12 R5676 R5676 R567...

Page 50: ...1 29791 29791 29791 LOG LEFT 33 29792 29792 29792 29792 LOG RIGHT 34 R3436 R3436 R11558 R11558 REMOTE OFF ON SWITCH 35 30679 30679 30679 30679 WIRE CHANEL RIGHT 36 30680 30680 30680 30680 WIRE CHANEL...

Page 51: ...rt number and description of part coincide IP ONLY IP ONLY IP ONLY IP ONLY 1 1 2 2 3 3 4 4 4 4 5 5 5 5 6 6 7 7 8 8 9 9 9 9 10 10 10 10 10 10 10 10 11 11 13 13 14 14 18 18 15 15 16 16 16 16 17 17 20 20...

Page 52: ...EAR LOG SUPPORT 9 R7612 R10423 PILOT ASSEMBLY NATURAL 9 R7611 R10424 PILOT ASSEMBLY PROPANE 10 R9189 R9189 R9189 R9189 PILOT GASKET 10 R7617 R7617 PILOT GASKET 11 30899 30899 30899 30899 BURNER ASSEMB...

Page 53: ...6 29796 29796 29796 LOG LEFT 33 29797 29797 29797 29797 LOG RIGHT 34 R3436 R3436 R11558 R11558 REMOTE OFF ON SWITCH 35 30679 30679 30679 30679 WIRE CHANEL RIGHT 36 30680 30680 30680 30680 WIRE CHANEL...

Page 54: ...6 6 7 7 8 8 9 9 9 9 10 10 10 10 10 10 10 10 11 11 13 13 14 14 18 18 15 15 16 16 16 16 17 17 20 20 19 19 21 21 23 23 22 22 22 22 23 23 26 26 25 25 27 27 28 28 29 29 DVP30 DVP30 30 30 30 30 31 31 32 32...

Page 55: ...and continue installation with appropriate wire channel shipped with blower See Figure 38 5 Route fan control wires through rectangular notch on wire channel left 6 Attach 1 4 push on terminal from b...

Page 56: ...ccordance with local codes or in the absence of local codes with the National Electrical Code ANSI NFPA 70 or Canadian Electrical Code CSA C22 1 if an external electrical source is utilized This appli...

Page 57: ...hing 2 R1499 Rubber Grommet 3 31739 Blower Housing 4 R1410 Strain Relief Bushing 5 R12447 Blower Assembly 6 24225 Blower Cover 7 R6159 Cord Set 8 R10363 Wire Harness 9 R2503 Fan Control 10 24222 Fan C...

Page 58: ...nt to the exterior bottom of the appliance 3 Place the large diameter holes in the keyholes over and behind the four hex head screws that were loosened in Step 1 Push inwardontheblowerassemblytolockth...

Page 59: ...ove the grounding prong from this plug For an ungrounded receptacle an adapter which has two prongs and a wire for grounding can be purchased plugged into the ungrounded receptacleanditswireconnectedt...

Page 60: ...R1454 Brass Bushing 4 Required 2 R1499 Rubber Grommet 4 Required 3 CI002 Blower Housing 4 R1517 Tinnerman Clip 4 Required 5 R2804A Blower Assembly 6 CI003 Blower Housing Cover 7 R2099 Cord Set 8 R376...

Page 61: ...se and can be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model...

Page 62: ...as Inlet Pipe 3 8 3 8 Orifice 2 15mm 55 39 1 55mm Gas Supply Pressure Max 10 5 W C 2 614 kPa 13 0 W C 3 237 kPa 10 5 W C 2 614 kPa 13 0 W C 3 237 kPa Gas Supply Pressure Min 4 5 W C 1 121 kPa 11 0 W C...

Page 63: ...tile wood flooring or other combustiblematerialastheappliance s base extends the width and depth of the appliance 6 153mm TO SIDE WALL 6 153mm TO SIDE WALL 6 153mm TO COMBUSTIBLE MATERIAL 6 153mm TO C...

Page 64: ...42603 4 0421 Page 64 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes...

Page 65: ...42603 4 0421 Page 65 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes...

Page 66: ...42603 4 0421 Page 66 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes...

Page 67: ...orkmanship within one year from the date of purchase Empire will repair or replace it at Empire s option Duties of the Owner Have the appliance installed by a qualified installer and operate and maint...

Page 68: ...ww empirecomfort com Empire Comfort Systems Inc Belleville IL If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question plea...

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