Empire Comfort Systems DVC20IN31-1 Installation Instructions And Owner'S Manual Download Page 1

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Page 1

DIRECT VENT

GAS FIREPLACE HEATER

FIREPLACE

INSERT MODELS

DVC(20,26,28)IN31(N,P)-1
DVC(20,26,28)IN71(N,P)-1

INSTALLER:

Leave this manual with the appliance.

CONSUMER:

Retain this manual for future reference.

This fireplace is design

certified in accordance

with American National

Standard/CSA Standard

ANSI Z21.88/CSA 2.33

and by Underwriters

Laboratories as a Direct

Vent Gas Fireplace

Heater and shall be

installed according to

these instructions.

GAS-FIRED

UL FILE NO. MH30033

HOT GLASS

DO NOT TOUCH

NEVER

WILL

CAUSE BURNS.

GLASS

UNTIL COOLED.

ALLOW CHILDREN

TO TOUCH GLASS.

DANGER

A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and shall
be installed for the protection of children and other at-risk
individuals.

WARNING

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly

could result in serious injury, death or

property damage.

— Do not store or use gasoline or other

flammable vapors and liquids in the

vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do

not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the

gas supplier’s instructions.

• If you cannot reach your gas supplier,

call the fire department.

— Installation and service must be

performed by a qualified installer,

service agency or the gas supplier.

This appliance may be installed into a listed

wood-burning fireplace in an aftermarket,

permanently located, manufactured home

(USA only) or mobile home, where not

prohibited by state or local codes.

This appliance is only for use with the type

of gas indicated on the rating plate. This

appliance is not convertible for use with

other gases, unless a certified kit is used.

INSTALLATION INSTRUCTIONS

AND OWNER’S MANUAL

Summary of Contents for DVC20IN31-1

Page 1: ... warnings exactly could result in serious injury death or property damage Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Leave the building immediately Immediately call your gas supplier from a neig...

Page 2: ...ructions 34 Standing Pilot Wiring 35 Standing Pilot Troubleshooting 36 IPI System Operating Instructions 37 IPI System Electronic System Wiring Diagram 38 Intermittent Pilot Lighting Instructions 39 Intermittent Control System Troubleshooting 40 Maintenance and Service 43 Insert Parts View 45 Insert Parts List 46 Master Parts Distributor List 48 How To Order Repair Parts 48 Important Safety Inform...

Page 3: ...packing the fireplace insert 1 Cut binding straps 2 Remove the top carton 3 Carefully remove the carton contents 4 Use the Carton Contents and Hardware Pack lists on page 4 to verify all components are present 5 Verify that the fireplace insert and components have not been damaged during shipping 6 Set fireplace insert in a location near its final installation location BEFORE YOU START Preparation...

Page 4: ...toff 1 1 Attached to the gas valve 7 Rockwool Embers 1 1 In envelope 8 AA Batteries 0 4 In envelope 9 Wire Retainer Clips 3 3 In envelope 10 ON OFF Switch 1 1 In envelope 11 Extension Wire Harness 1 1 In envelope 12 3 16 Allen Wrench 1 1 In envelope 13 5 16 18 Allen Head bolt 2 1 2 inches long 1 1 In envelope 14 5 16 18 Hex Head bolt 2 1 2 inches long 4 4 In envelope 15 Shield Remote Receiver 1 1 ...

Page 5: ...T 1 2 NPT 1 2 NPT NOTICE Air shutter settings are factory minimum settings Some venting configurations may require minor air shutter adjustments for optimum performance GAS SUPPLY PRESSURES GAS TYPE MAXIMUM MINIMUM MANIFOLD NAT 14 4 5 3 5 LP 14 11 10 HOMEOWNER REFERENCE INFORMATION We recommend that you record the following information about your fireplace Model Number ____________________________...

Page 6: ... inserts can be installed with either surround The 6 x 6 x 2 1 4 or 9 x 6 x 2 1 4 inch surround allows the fireplace insert to be installed in a 13 5 8 inch deep fireplace This option is not available for DVC 26 28 IN fireplace insert models DECORATIVE FRONT REQUIRES SURROUND DVC20IN DVC26IN DVC28IN Black Bronze Black Bronze Black Bronze Lancaster DVF20HBL DVF20HBZ DVF26HBL DVF26HBZ DVF28HBL DVF28...

Page 7: ...xisting chimney termination Remote Controls Description FRBC Millivolt Battery Remote ON OFF FRBTC Millivolt Battery Remote Thermostat TRW Millivolt Wireless Wall Thermostat TMV Millivolt Reed Switch Wall Thermostat FWS 1 Millivolt Wall Switch RVKN Remote Control Variable Flame Height Kit Nat DVC 20 26 28 IN71N only RVKP Remote Control Variable Flame Height Kit LP DVC 20 26 28 IN71P only GAS CONVE...

Page 8: ...nd promote sooting Units shall not be converted to use well head gas Building Codes Consult your local building code agency prior to installation to ensure compliance with local codes including permits and inspections The installation must conform with local codes or in the absence of local codes with the National Fuel Gas Code ANSI Z223 1 NFPA 54 Natural Gas and Propane Installation Code or CSA B...

Page 9: ...t not manufactured or approved by manufacturer This appliance comes standard with a 120 V AC cord assembly to accommodate the blower accessory An outlet box may be installed in a bottom back corner of the existing solid fuel masonry or factory built fireplace to plug in the cord assembly or the supplied power cord may be routed out onto the hearth to a nearby outlet A 120 V AC circuit for this pro...

Page 10: ...rier Screen Width 27 7 8 27 7 8 30 7 8 33 7 8 F Insert depth from back of Surround to rear of insert 14 7 8 13 5 8 16 5 8 16 5 8 G Rear width of Insert 17 17 18 3 4 21 3 4 H Height of Insert 18 1 2 18 1 2 21 1 2 23 1 2 I Centerline of Insert to outside of 3 inch wide Surround Leg 17 17 18 1 2 20 I Centerline of Insert to outside of 6 inch wide Surround Leg 20 20 21 1 2 23 J Back of Surround to Cen...

Page 11: ...T 12 MAX 17 MIN COMBUSTIBLE TRIM AND MANTELS ALLOWED IN SHADED AREA Index Letter Mantel Depth From Fireplace Face Distance From Top of Insert Dimensions in Inches A 9 1 4 16 B 7 1 4 13 C 4 1 2 12 D 1 3 4 8 Figure 2 Television Considerations Installing a television above a fireplace has become increasingly popular however the area above any fireplace gets hot and most TV manufacturers recommend aga...

Page 12: ...ns in Inches 0 10ft 1 2 3 8 1 2 3 8 11 40ft 1 2 1 2 5 8 1 2 41 100ft 1 2 1 2 3 4 1 2 101 150ft 3 4 1 2 7 8 3 4 NOTICE Never use plastic pipe Check local codes before using copper tubing or galvanized NOTICE Some municipalities have additional codes Consult your local authority and installation code Use the following gas connectors ANSI Z21 24 Appliance Connectors of Corrugated Metal Tubing and Fit...

Page 13: ... relocation Test for leaks Turn fireplace off Compounds used on threaded joints of gas piping must be resistant to the action of liquefied petroleum gases The installer must check all gas connections for leaks Perform all leak tests with a leak test solution or soap solution Rinse off all solution once testing is complete Perform a pressure test on all unexposed connections Never use an exposed fl...

Page 14: ...l fireplace cannot be returned to solid fuel use without returning the hearth extension to the specification required for a solid fuel fireplace 8 The metal floor of the solid fuel firebox may be removed to install the insert If the firebox floor is removed the insert must be raised off the floor of the fireplace at least 1 4 inch to protect the combustible surface under the original fireplace Cle...

Page 15: ... The intake vent collar is identified by a stamped I on the top collar sliding vent plate assembly WARNING Major U S building codes specify minimum chimney and or vent height above the roof top These minimum heights are necessary in the interest of safety See Figures 11 and 12 for minimum heights provided the termination cap is at least 2 feet from a vertical wall and 2 feet below a horizontal ove...

Page 16: ...sert without the surround should be set at approximately 1 inch in front of the face of the fireplace 9 Level the insert from side to side and front to back 10 If necessary use the leveling bolts included in the instruction pack Screw the legs into the nuts installed in the bottom of the insert Turn legs in until insert is level NOTICE If desired attach metal strapping or brackets not provided fro...

Page 17: ...TER AND FLASHING 10 MINIMUM 35 MAXIMUM USE HIGH TEMP SEALANT ON VENT CONNECTIONS USE HIGH TEMP SEALANT ON VENT CONNECTIONS INSTALL RETAINER SCREWS THROUGH THE VENT CLAMPS TO SECURE VENTING VENT CLAMPS NOTE LONG EXTENSION TUBE FOR INLET CONNECTION DVKI2P FLASHING SHOWN IF A LARGER OR DIFFERENT CONFIGURATION IS REQUIRED A FIELD BUILT VERSION BUILT TO LOCAL CODES IS ACCEPTABLE INSTALL SCREWS THROUGH ...

Page 18: ... up to 35 feet in height top of insert to cap General Maintenance Conduct an inspection of the venting system semi annually Recommended areas to inspect are as follows 1 Check areas of the venting system which are exposed to the elements for corrosion These will appear as rust spots or streaks and in extreme cases holes These components should immediately be replaced 2 Remove the cap and shine a f...

Page 19: ...aside 4 Loosen the two bottom screws that secure the inlet air duct collar at the rear of the firebox See Figure 14 5 Place the inlet air restrictor plate over the air intake opening Align the plate with the loosened screws shift the plate on the keyhole slots then retighten the two screws See Figure 14 for locating the inlet air duct opening 6 Reinstall the back log support and three screws remov...

Page 20: ... in the Instruction Packet to the green and white wire connections See Figures 18 and 19 3 Run the low voltage alternate switch wires to the right or left surround panel Use the top knockout location Then secure the wires with wire clips provided See Figure 16 WIRING FROM GAS VALVE ON OFF SWITCH ASSEMBLY BLOWER CORD Figure 16 Insert ON OFF switch into side panel then attach wire assembly from valv...

Page 21: ... See Figures 18 and 19 3 Run the low voltage alternate switch wires up the back of the right or left cast surround leg Then secure them with the wire clips provided 4 Install the switch bracket with screws as shown in Figure 20 to the back of the cast surround leg Figure 20 NOTICE For right side leg installation reverse switch position in bracket 5 Install ON OFF switch and connect low voltage wir...

Page 22: ...round and fireplace insert top frame Figure 21 2 Raise the barrier just enough to allow the bottom of the barrier to swing inward to a vertical position See Figure 22 Figure 22 3 Once the lower return flange on the back of the barrier is place against the glass door fame gently lift the barrier screen up about 3 8 of an inch push inward on the barrier then release and lock the lower return flange ...

Page 23: ...O knob located on the gas valve Blower removal instructions Servicing or removal of the blower system must be performed by a qualified service person If the blower assembly must be replaced the following steps are recommended for removal 1 Turn off gas and disconnect the electrical supply 2 Remove the barrier and glass door assembly 3 Remove the log set 4 Remove the front surround panel assembly 5...

Page 24: ...6561 5 0817 Page 24 LOG IDENTIFICATION Log Description Part Number Front View Top View DVC20IN DVC 26 28 IN Log A 36934 36938 Log B 36557 36559 Log C 36556 36558 36558 Log D 36936 36936 Log E 36935 36939 ...

Page 25: ...e bottom of the barrier toward you until the barrier can be removed from the top opening which is the space between the surround and insert top 2 Release two glass frame spring clamps at bottom of the glass door assembly 3 Swing the bottom of the glass door outward approximately 10 15 degrees then grasping the edges gently lift upward to remove the door assembly and set aside 4 Remove the foam pac...

Page 26: ...support that keep the back log positioned correctly DVC26IN models have one small tab in the rear log support to ensure the back log is in the correct position The DVC28IN models will have two tabs bent forward in the rear log support to ensure proper left to right positioning of the log plus one small tab near the center that keeps the back log from shifting forward See image below LOG PLACEMENT ...

Page 27: ... bottom flat surface Align the two holes with the two left pins on the burner assembly Make sure this log is not raised up off of the burner The flat bottom surface must be completely resting flat on the top of the burner surface See image below LOG PLACEMENT Top View Front View ...

Page 28: ...e bottom flat surface Align these two holes with the two right pins on the burner assembly Make sure this log is not raised up off of the burner The flat bottom surface must be completely resting flat on the top of the burner surface See image below LOG PLACEMENT Top View Front View ...

Page 29: ... Add Log D by placing the locator pin hole on the bottom of the twig with the pin on top of the center right log The tip of Log D will rest on top of Log A near the right end See image below LOG PLACEMENT Top View Front View ...

Page 30: ... the bottom of the log with the pin on top of Log A The long branch of Log E will rest in a small groove on top of Log A NOTICE The flat side of the log will face the left side This groove is near the left end of Log A See image below LOG PLACEMENT Top View Front View ...

Page 31: ... assembly is complete 9 Replace the glass door assembly onto the fireplace insert 10 Secure the glass door with the two spring clamps located under the firebox 11 Replace the barrier screen assembly LOG PLACEMENT Top View Front View ...

Page 32: ...sive glowing embers may cause sooting and property damage WARNING All previously applied loose material must be removed prior to reapplication Replacement glowing embers must be purchased from a dealer of Empire Comfort Systems Refer to Parts List on page 47 to order glowing embers Placing Optional Lava Rock in Front of Burner on Fireplace Floor Spread lava rocks on fireplace floor in front of the...

Page 33: ...es the magnet in the gas valve After 30 seconds to 1 minute time period you can release the gas control knob and the pilot will stay ON Allow your pilot flame to operate an additional one to two minutes before you turn the gas control knob from the PILOT position to the ON position This time period allows the millivolts electrical current to build up to a sufficient level allowing the gas control ...

Page 34: ...tting FOR YOUR SAFETY READ BEFORE LIGHTING A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B Before lighting smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor What To Do If You Smell Gas Do not try to light any appliance Do not touch an...

Page 35: ... be destroyed CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation WARNING Electrical Grounding Instructions This appliance is equipped with a three prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded three prong receptacle Do not cut or remove the grounding ...

Page 36: ...s valve terminals are tight and the thermopile is fully inserted into the pilot bracket Check the thermopile with a millivolt meter Take the reading at TH TP TP terminals of the gas valve The meter should read 350 millivolts minimum while holding the valve knob depressed in the PILOT position with the pilot lit and the REMOTE OFF ON switch in the OFF position Replace the faulty thermopile if the r...

Page 37: ...in this manual and on labels found in the control compartment located in the lower cavity of the appliance 2 During the operating season or in power outage periods it is recommended that the pilot remain in the CPI standing pilot mode to reduce cold start issues and or conserve battery backup power during a power outage 3 The gas valve has inlet and outlet pressure taps as shown in Figure 32 Refer...

Page 38: ...he receiver The receiver shield is included in the instruction packet The shield must be hand formed as shown See Figure 33 Remote Receiver Shield Remote Receiver Optional Figure 33 CAUTION Do not operate the appliance with panel s removed cracked or broken Replacement of the panel s should be done by a licensed or qualified service person WARNING Improper installation adjustment alteration servic...

Page 39: ...gas supplier 11 Replace the front surround assembly or close bottom louver assembly if applicable 12 Operation of the gas valve is controlled by a manual on off switch or a hand held remote control Refer to remote instructions for detailed operation information LIGHTING INSTRUCTIONS A This appliance has a pilot which can be lighted with the manual on off switch a remote control or by switching the...

Page 40: ...e 38 Troubleshooting Before proceeding with the procedures in the following troubleshooting table verify that the power supply AC DC adapter is present and that the batteries inside the receiver and or optional battery pack are fresh and installed with correct polarity Make sure all the connections between the wire harnesses and system components are proper and positive Verify that the static inle...

Page 41: ...eck sensor wire terminals Pilot gas pressure incorrect Adjust gas pressure Pilot Gas Line bent or kinked Replace pilot tube Faulty pilot Sensor bent Replace Pilot Faulty valve Replace Valve Pilot continues to spark when pilot is lit Battery voltage low Check voltage Replace batteries if low Not enough gas to pilot Wait for pilot flame to strengthen Low Gas Pressure Check pressures See page ____ Pi...

Page 42: ...er than thermostat setting Move optional remote away from fireplace Set higher temperature on Optional remote thermostat Optional Remote control batteries failing Replace batteries in remote transmitter and receiver Faulty pilot or thermocouple Replace pilot Incorrect burner flame Incorrect gas supply or pressure Check gas supply pressure Blocked orifice Check orifice opening Clogged or dirty burn...

Page 43: ...place may be used for replacement The glass replacement should be done by a licensed or qualified service person WARNING 1 Theuseofsubstituteglasswillvoidallproductwarranties 2 Avoid breaking the glass 3 Do not operate this appliance without the glass front or with a broken glass front Have a qualified service personreplacedamagedglassandgasketusingmaterials specified by Empire Comfort Systems 4 D...

Page 44: ...stem for proper function CLEANING LOGS Use a soft brush attachment on a vacuum cleaner to gently remove dust or soot deposits from logs and burner Itaspicita nis eicitatincti tes volor sequid enimaio Nis venisim porecabore que plab imus aut ped quostiorist volloribus comnimus molum andis illias ut faccum volendisit quae Ut harum quis deliat voles estiataquam qui di ulpa sumquae Ut vel esto vollacc...

Page 45: ... these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury 31 48 47 44 45 46 39 34 41 38 43 9 42 40 1 2 3 1 11 12 14 18 17 15 19 16 20 23 25 29 22 26 28 29 27 21 24 30 34 33 32 35 37 36 13 4 8 7 6 5 52 49 50 51 10 53 ...

Page 46: ...29 36529 36530 36530 Log Support Rear 13 31300 31300 31300 31300 31300 31300 Pilot Bracket 14A R7612 R10423 R7612 R10423 R7612 R10423 Pilot NAT 14B R7611 R10424 R7611 R10424 R7611 R10424 Pilot LP 15 R5676 R5676 R5676 R5676 R5676 R5676 Air Shutter 16 R9189 R9189 R9189 R9189 R9189 R9189 Gasket Pilot 17A P252 P252 P257 P257 P324 P324 Orifice Main Burner NAT 17B P266 P266 P214 P214 P258 P258 Orifice M...

Page 47: ...trol 41 33411 33411 33411 33411 33411 33411 Fan Control 42 38118 38118 38118 38118 38118 38118 Blower Sub assembly with mounting plate Pad 43 R2204 R2204 R2204 R2204 R2204 R2204 Cord Set 44 36935 36935 36939 36939 36939 36939 Left Top Log 45 36934 36934 36938 36938 36938 36938 Rear Log 46 36557 36557 36559 36559 36559 36559 Left Front Log 47 36556 36556 36558 36558 36558 36558 Right Front Log 48 3...

Page 48: ...ase and can be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model Number and Serial Number from the name plate on your equipment Then determine the Part Number not the Index Number and the Description of each part from the fol lowing illustration and part list Be ...

Page 49: ...n the house To restrict access to a fireplace or stove install an adjustable safety gate to keep toddlers young children and other at risk individuals out of the room and away from hot surfaces Any safety screen guard or barrier removed to service an appliance must be replaced prior to operating the appliance If the barrier becomes damaged the barrier shall be replaced with the manufacturer s barr...

Page 50: ...aped gas can adsorb or absorb onto or into walls masonry and other materials and fabrics in a room That will take some of the odorant out of the gas reducing its odor intensity LP Gas may stratify in a closed area and the odor intensity could vary at different levels Since it is heavier than air there may be more odor at lower levels Always be sensitive to the slightest gas odor If you detect any ...

Page 51: ...cked by the best sales service and distribution network in this industry These fireplace inserts combine our proven technologies with exceptional artistry and craftsmanship to add beauty and warmth to any home There are several decorative options available for your fireplace insert Contact your Empire dealer for more information Or visit our website at www empirecomfort com ...

Page 52: ...ompletely before servicing or touching any buttons on the TV Maintenance and Service Although the frequency of servicing and maintenance will depend on use and the type of installation you should have a qualified service technician perform an appliance checkup at the beginning of each heating season Specific guidelines regarding each appliance maintenance task are listed below NOTICE It is normal ...

Page 53: ...e barrier just enough to allow the bottom of the barrier to swing inward to a vertical position See Figure B Figure B 3 Once the lower return flange on the back of the barrier is placed against the glass door fame gently lift the barrier screen up about 3 8 of an inch push inward on the barrier then release and lock the lower return flange between the door glass and lower door frame See Figure C F...

Page 54: ...gas before servicing the appliance FIREBOX TOP CORRECT FIREBOX TOP GASKET INCORRECT Figure D Installation maintenance and repair should be done by a qualified service person The appliance should be inspected before use and at least annually by a qualified service person More frequent cleaning may be required due to excessive lint from carpeting bedding material etc It is imperative that control co...

Page 55: ...ou to increase or decrease the height of the main burner flame The control valve has a pressure regulator with a knob as shown in Figure E Rotate the knob clockwise to HI to increase the flame height and counterclockwise to LO to decrease the flame height 3 When the operating season is over turn the REMOTE OFF ON switch to OFF and the control valve to OFF The system including the pilot light will ...

Page 56: ...UR SAFETY READ BEFORE LIGHTING A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B Before lighting smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor What To Do If You Smell Gas Do not try to light any appliance Do not touch any electrical...

Page 57: ...niter Once the pilot sensor heats up after a few seconds the valve will be energized allowing gas to flow to the burner 1 Follow the SAFETY and LIGHTING INSTRUCTIONS for Intermittent Pilot controls found in this manual and on labels found in the control compartment located in the lower cavity of the appliance 2 During the operating season or in power outage periods it is recommended that the pilot...

Page 58: ... 11 Replace the front surround assembly or close bottom louver assembly if applicable 12 Operation of the gas valve is controlled by a manual on off switch or a hand held remote control Refer to remote instructions for detailed operation information LIGHTING INSTRUCTIONS A This appliance has a pilot which can be lighted with the manual on off switch a remote control or by switching the remote rece...

Page 59: ...oddlers young children and others may be susceptible to accidental contract burns A physical barrier is recommended if there are at risk individuals in the house To restrictor access to a fireplace or stove install an adjustable safety gate to keep toddlers young children and other at risk individuals out of the room and away from hot surfaces The vent cap located on the outside of your home will ...

Page 60: ...36561 5 0817 Page 60 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes ...

Page 61: ... appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance A bill of sale cancelled check or payment record should be kept to verify purchase date and establish warranty period Ready access to the appliance for service WARRANTY What Is Not Covered Damages that might result from the use misuse or improper installation of this ...

Page 62: ...www empirecomfort com Empire Comfort Systems Inc Belleville IL If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact your dealer ...

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