RXi HMI User Manual
Section 7
GFK-3231A
Jan 2022
Image Recovery
70
7.5.2
Scenario 2: Windows File System Corrupted
If the Windows file system is corrupted, then the user will be shown the error Message:
License.json and License.sig files couldn't be found on the device during backing up the licensing
from the Hardware unit. Please contact technical support for License files after Image Recovery.
Once the recovery/upgrade image is installed on RXi HMI then once again error Message will be
shown to the user: License.json and License.sig files couldn't be restored to the Hardware unit.
Please contact technical s
upport for License files after Image Recovery”
.
The user should follow the instructions outlined in Section 7.6,
7.6
Obtaining License Files
The customer needs to follow the below steps to collect the License Files from the technical
support team.
1.
The customer needs to get the Hardware MAC address and sent it to the technical support
team for generating the License.
2.
Launch CMD and change the directory to
“
C:\Program Files\Emerson\libipld
”
on the RXi HMI
Hardware unit.
3.
Run the command: ipldutil.exe select
Figure 104: Run ipldutil.exe select
4.
Copy any Mac Address as generated in Step 3 and send it to the Technical Support Team.
5.
The customer needs to copy the obtained License.json and License.sig files from the Techincal
Support team to
C:\ProgramData\Emerson\libipld
on RXi HMI Hardware unit.
Summary of Contents for RXi HMI
Page 1: ...RXi HMI User Manual GFK 3231A Jan 2022 RXi HMI USER MANUAL ...
Page 42: ...RXi HMI User Manual Section 5 GFK 3231A Jan 2022 RXi HMI IO Utilities 37 ...
Page 64: ...RXi HMI User Manual Section 5 GFK 3231A Jan 2022 RXi HMI IO Utilities 59 ...
Page 96: ...RXi HMI User Manual Section 9 GFK 3231A Jan 2022 Mounting Information 91 Figure 127 15 Mount ...
