If the device can’t be located, check whether the Webcam is properly
connected to the PC.
Try to insert the Webcam into another USB port. For example, insert
the Webcam into a port on the rear of the PC.
See section 3.1.3 in this manual for the solution.
4.3 Others
Warranty
4.3.1 Blurry Pictures/Videos:
4.2.2 Skype Microphone Not Working
Open Device Manager. Check whether “eMeet Nova” is selected.
Place the subject of the photograph within a range of 5 cm to 5 m
away from the Webcam to obtain higher definition.
4.3.2 Nothing happens when I plug the webcam into the USB port:
Please try a different USB port. We recommend directly connecting
webcams to a USB port on your computer, not through a USB hub.
4.3.3 Choppy Videos and Worse than Expected Frame Rate:
Note when light is insufficient, the captured frame rate decreases.
In this case, videos are blurry. To obtain the highest frame rate
possible, use the Webcam in a place with sufficient lighting.
Limited one (1) Year Warranty with proof of purchase. Exempt from
warranty are limit
ed-life consumable components subject to normal wear and tear.
Contact us
For an up to date list of Frequently Asked Questions please also
check our website
http://www.emeet.ai.
If you are still facing
technical problems, please do not hesitate to contact us at
4.2.3 “Video Device Not Recognized” Error by Windows
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