Embertec BBSE-AU-BE-01 Complete User'S Manual Download Page 15

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Q: My Emberpulse® unit is continually disconnecting and reconnecting with my electricity

meter. What should I do?

A: The signal between your Emberpulse® unit and your electricity meter is being interrupted.

Try the following:

•

Move your Emberpulse® unit closer to your electricity meter.

•

Check that there are no large metal objects between your Emberpulse® unit and your
electricity meter.

•

Check that a microwave oven is not between your Emberpulse® unit and your
electricity meter.

Emberpulse® support

A full list of support topics is available at:

emberpulse.com.au/faq

For additional support, call

1300 066 339

or email

[email protected]

Summary of Contents for BBSE-AU-BE-01

Page 1: ...Complete user manual PATENTS GRANTED AND PATENTS PENDING V6 3W Emberpulse BBSE AU BE 01 ...

Page 2: ...ur box 3 Safety instructions 3 Hardware 4 Initial setup 5 1 Registration and connection 5 2 Install the Emberpulse app 5 Pulse light operation 6 Initiating a factory reset 10 Energy advice 11 Smart home control 12 FAQs 14 Specifications 17 Warranty 18 2 ...

Page 3: ...onitored and controlled automatically and conveniently whether you are at home or not home automation features may require additional equipment The installation of Emberpulse requires 1 An active internet connection 2 A router with a working Wi Fi connection 3 A Wi Fi enabled computing device such as a computer smartphone or tablet loaded with a web browser such as Internet Explorer Google Chrome ...

Page 4: ...nce of your home To view how to customise your pulse light view the subsequent Pulse Light Operation section 2 Hand wave sensor Wave your hand within 1 cm of this sensor to activate the pulse light for an instant status update 3 Reset button Used to reset your Emberpulse unit 4 Power jack Connection for AC power adapter 1 3 2 4 4 ...

Page 5: ... in and enter your supplied login details Follow the prompts to connect Emberpulse to your home Visit emberpulse com au click Register and follow the prompts to create a new account Please have a recent electricity bill on hand Follow the prompts to connect Emberpulse to your home If you require support please call 1300 066 339 or email support emberpulse com 2 Install the Emberpulse app While Emb...

Page 6: ...y flashing green orange or red Setting an energy goal Select your energy goal via your Emberpulse app more goals or via the Emberpulse online portal at emberpulse com au Emberpulse Emberpulse settings Available energy goals include Maximise my solar investment Show me when my electricity is cheap or expensive to use I want to spend less than my electricity budget I want to use less electricity tha...

Page 7: ...xporting the majority of your solar power generation maximising your solar revenue The slower your green pulse speed the more solar revenue you are earning Use less power Pulsing red You are currently exporting only some of your solar power To maximise your solar revenue turn off unessential appliances The slower your red pulse speed the more solar power revenue you are earning Solid red Your sola...

Page 8: ...electricity price is expensive Pulsing red Your electricity is currently being supplied at a high tariff rate Goal 3 I want to spend less than my electricity budget Select this goal to eliminate electricity bill shock After setting an electricity budget Emberpulse will track and forecast your energy usage over your electricity bill cycle Simply glance at your Emberpulse unit s colour to check your...

Page 9: ...iously Pulsing red Your home is currently using significantly more electricity than your previous week month or billing cycle Goal 5 I want to use less electricity than a similar home Do you use less electricity than a similar home Select this goal and compare your electricity use to a home of a similar size and location The comparison period can be defined as last week last month or last electric...

Page 10: ... time it may be necessary to perform a factory reset Initiating a reset will also reset your connected meters and devices requiring each to be re connected to Emberpulse Resetting your Emberpulse unit will not delete your energy history from the Emberpulse cloud Please review the FAQ before proceeding with a factory reset emberpulse com au faq To initiate a full factory reset ensure your Emberpuls...

Page 11: ...ause energy plans are constantly changing Emberpulse will continually search a wide panel of energy providers to ensure you are always on the best energy plan for your needs Whenever there is a better energy plan that will save you money we will notify you and even manage the switch for you Battery storage suitability Unsure if you should consider adding battery storage to your home Emberpulse ens...

Page 12: ...hile on holiday Use the Emberpulse app to adjust your home s temperature before leaving work and arrive home to a comfortable home Emberair is an air conditioner controller that pairs your air conditioning unit to your Emberpulse Purchase Emberair at emberpulse com Systems supported Emberpulse supports split system air conditioning control for a wide range of reputable brands Supported systems inc...

Page 13: ...hting control Improve your home s comfort and security by using the lighting control built into Emberpulse To pair a general light bulb to Emberpulse simply connect the compatible light bulb to your light socket and switch it on Navigate to the control panel within your Emberpulse app or via the Emberpulse online portal emberpulse com au and select add device Compatible general light bulbs must be...

Page 14: ... 160 feet Q What should I do if my Emberpulse unit can t find my home Wi Fi network A Check the following Check that your Wi Fi router is on and you can connect to it successfully from another device like a smartphone tablet or notebook computer Check that you have entered the correct details for your Wi Fi network during the connection procedure Check the frequency that your Wi Fi network runs on...

Page 15: ...ing Move your Emberpulse unit closer to your electricity meter Check that there are no large metal objects between your Emberpulse unit and your electricity meter Check that a microwave oven is not between your Emberpulse unit and your electricity meter Emberpulse support A full list of support topics is available at emberpulse com au faq For additional support call 1300 066 339 or email support e...

Page 16: ...C power adapter user manual Environmental Temperature operating 0 C to 40 C 32 F to 104 F Temperature storage 20 C to 70 C 4 F to 158 F Humidity 85 RH at 40 C 104 F Electrical Operating Voltage 5V DC via supplied AC power adapter Communications Interfaces Wired None Wireless Wi Fi 802 11a b g n 2 4 GHz Zigbee Smart Energy Profile 1 1 2 4 GHz Zigbee Home Automation Profile 2 4 GHz Security Emberpul...

Page 17: ...allation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by...

Page 18: ...failure This Warranty is valid only in the country of purchase but other statutory rights or remedies may still apply This Warranty does not apply to any defect deterioration loss injury or damage occasioned by or as a result of misuse or abuse negligent handling or if the product has been used other than in accordance with the instructions This Warranty is void if there is evidence of the product...

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