47
restarting normally or not.
3) Check if the charger is connected correctly.
7.1.3 Heat Issues
When running multiple applications, using the screen on its brightest
setting, or when being charged, this device can get quite hot. This is
normal and should not cause any inconvenience when in use.
7.1.4 System has anomalies and doesn’t work correctly
Installing some third-party applications may cause the system to
operate incorrectly. Press the RESET button and perform a system
reset to resolve this issue.
7.1.5 Cannot set E-mail Account or registration application
1) Ensure that the tablet is connected to a Wi-Fi network and can
connect to the Internet.
2) Ensure your E-mail settings have been entered correctly for the
account being accessed.
3) Make sure your system time and local time is correct.
7.1.6 Cannot record
Press the RESET button on the top of the device, and then check if
the record function works correctly.
7.1.7 The stand-by time of the device is too short
1) The duration of the lithium battery varies with environmental
temperature changes and the service conditions. If the environment
temperature is too low or too high, the duration of the battery will be
affected. It is recommended to use this device at normal
temperature.
2) Battery life is dependent on usage. High volume, WIFI, and the
frequent use may cause the battery to be drained at a higher rate.
7.1.8 No sound via earphone
1) Please check if the volume setting is 0.
2) Please check if audio file is broken, and try to play another audio
file to confirm. If the audio file is broken, it may cause severe noise
or static.
7.1.9 The color distortion of video or picture display
Press the RESET button on the top of the device to resolve this
issue.
7.1.10 Cannot copy files
1) Please check if the device is connected to the computer correctly.
2) Please check if the memory space is full.
3) Please check if the USB cable is broken.
7.1.11 No sound or no image via HDMI Output.
