eMachines emonster Series, User Manual

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B-2
Solving Common Problems
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CD/DVD-ROM Drive
Cause Solution
The CD-RW drive CD/CD-R(W) is not properly seated in the CD-RW drive.
cannot read Eject the CD/CD-R(W), gently but firmly press down on the CD/CD-R(W) to seat it in the
CD/CD-R(W) drive, then reload.
Your CD-RW drive is not recognized.
Turn off the computer, wait at least 30 seconds, and then turn on the computer.
CD/CD-R(W) has been inserted upside down.
Eject the CD/CD-R(W), turn it over, then reload. (The label on the CD/CD-R(W) should
be facing up.)
CD/CD-R(W) is dirty.
Clean the CD/CD-R(W) with a CD/CD-R(W) cleaning kit (available in
computer stores).
CD/CD-R(W) is defected.
Try another CD/CD-R(W). If it operates well, the CD/CD-R(W) is defected.
CD-RW Drive
Cause Solution
The CD/DVD-ROM CD/DVD is not properly seated in the CD/DVD-ROM drive.
drive cannot read Eject the CD/DVD, gently but firmly press down on the CD/DVD to seat it in the drive,
CD/DVD then reload.
Your CD/DVD-ROM drive is not recognized.
Turn off the computer, wait at least 30 seconds, and then turn on the computer.
CD/DVD has been inserted upside down.
Eject the CD/DVD, turn it over, then reload. (The label on the CD/DVD should be facing
up.)
CD/DVD is dirty.
Clean the CD/DVD with a CD/DVD cleaning kit (available in computer stores).
CD/DVD is defected.
Try another CD/DVD. If it operates well, the CD/DVD is defected.
The DVD-ROM drive The high speed DVD-ROM drive takes few seconds to stop the running of the spindle
takes about 5 to 10 motor when you press the eject button, immediately after using CD or DVD, to open
seconds to open the tray.
the tray when I press Wait about 5 to 10 seconds after pressing the eject button to give the DVD sufficient
the eject button time to stop the running of the spindle motor and eject the tray.