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9 - TROUBLESHOOTING
Problem
Cause
Solution
The automatic gate system does not work
No mains supply
Blown fuses
Control and safety inputs not working
Check the power line switch
Replace the fuses with others of the same value
Check the diagnosis LEDS (STOP, STPA and
FOTO must be on)
You cannot save the remote controls
Safety devices open
Batteries of the remote control discharged
Remote control not compatible with the first one
saved
Reached memory saturation
Check the diagnosis LEDS (STOP, STPA and
FOTO must be on)
Replace the batteries
The first saved remote control configures the
control panel to save only rolling-code remote
controls or only dip-switch remote controls.
Delete at least one remote control or add an
external receiver (maximum capacity 200 remote
controls)
As soon as the gate starts it stops and reverses Motor torque not sufficient
Increase the force via trimmer TR1 for motor M1
and TR2 for M2
During slowdown, the gate stops
and reverses
Slowdown speed too low
Increase the value of trimmer TR3
Movement of one of the 2 motors is reversed
Wrong wiring
Check the motor wiring (1= opens M1/2= closes
M1/3= opens M2/ 4= closes M2)
During calibration the motor M1 starts and stops
after 1 second
Encoder 1 wiring reversed with encoder 2
Check the encoder wiring
With the electrical lock the motor 1 is not able to
start opening or does not close completely
Electrical lock does not reset
Set dip switch 2-1 on (electric lock connection di-
sconnection function)
Overall dimensions of control unit:
10 - MECHANICAL INSTALLATION
For correct installation secure the box in a safe place where it is
protected from the weather.
To secure the box in the wall you have to remove the 4 plastic
screws and open the cover.
EN