28
Troubleshooting
© 2021, Elon Group AB. All rights reserved.
Problem
Cause
Remedy
Laundry is not dry enough or drying
took too long
Door filter and heat exchanger needs
cleaning
Clean the door filter, see
section "Clean the door filter",
section "Clean the heat exchanger",
The installation area does not fulfill the
requirements
Adjust the installation area or move
the dryer
Air inlet is not clean
Keep the air inlet clean
The selected drying programme and
settings was not appropriate
If possible, adjust the dryness level
and/or the drying time. Consider
selecting another drying programme.
Drain hose needs cleaning
Clean the drain hose
Water container is full
Pour out the condensate water
The dryer turns off at the end of the
programme
The dryer turns off automatically for
energy saving
This is not an error but a normal
function
Abnormal noises
The compressor is operating
These noises are normal and do not
indicate any errors
The machine is not levelled
Level the machine. See section "Level
the tumble dryer",
Error messages
Message
Cause
Remedy
E32
Humidity sensor error
Contact your local service center if the
problem occurs
E33
Temperature sensor error
Water pump failure or water level
sensor failure
Container is full
Empty container
Filter is blocked or ambient
temperature is too high
Clean the filter and check the ambient
temperature
Contact your local service center if the
problem persists
NOTE!
If your machine needs repair, consider repairing it. Repairing instead of buying new is good for the
environment.
The spare parts listed in the EU regulation 2019/2023 will be available to professional repairers at least 10
years after this product was placed on the market.
