22
TROUBLESHOOTING
Before you contact the dealer for claim
Please go through the following checklist before calling after-sales service. You might save time and
money. The table below adresses the most frequently encountered problems not caused by defects
in material or production.
Problem
Possible Cause
Solution
The appliance does not run
Not connected to power supply
Plug into working power outlet
and press POWER button
Indicator WATER FULL (W. F.) flashes
Empty water tank and re-insert it
TIMER activated
Deactivate TIMER
Dehumidification performance
too low
Is the air filter clogged?
Clean air filter as instructed
Foreign object snagged in air filter
inlet or outlet?
Remove foreign object from air
filter inlet or outlet
Is the room too big or not closed?
Adjust performance settings or
close the room
Water leaking from the
appliance
Is the appliance standing on an even
surface?
Place the appliance on a firm and
even surface
Is the water outlet nozzle clogged?
Remove object from nozzle
The appliance is noisy
Is the appliance unsteady or wobbly?
Place appliance on even and firm
surface (less vibrations)
Is the air filter clogged?
Clean air filter as instructed
