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Elo TouchSystems E391994, User Manual

The Elo TouchSystems E391994 user manual is essential for maximizing the functionality of your touchscreen device. Download the manual for free from our website to learn how to set up, calibrate, and troubleshoot your device. Ensure you get the most out of your purchase by having the manual at your fingertips.

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UM600644 Rev A page 3 of 81

User Manual 

–

I-Series 4 Slate Value

 

 

Contents 

Section 1 .................................................................................................................................................................................................................................... 8

 

Product Description ...................................................................................................................................................................................................................................................... 9

 

I-Series 4 Slate Head ..................................................................................................................................................................................................................................................... 9

 

Specifications ........................................................................................................................................................................................... 9

 

Features ................................................................................................................................................................... 

錯誤

! 

尚未定義書籤。

 

Feature Locations ................................................................................................................................................................................... 10

 

IO Hub ......................................................................................................................................................................................................................................................................... 11

 

Features & Specifications ....................................................................................................................................................................... 11

 

Feature Locations ................................................................................................................................................................................... 11

 

Full POS Stand with Integrated IO ............................................................................................................................................................................................................................. 12

 

Features and Specifications

 ................................................................................................................................................................ 12

 

Feature Locations

 ................................................................................................................................................................................. 12

 

Full POS Stand with Integrated IO and CFD ............................................................................................................................................................................................................. 13

 

Features & Specifications

 .................................................................................................................................................................... 13

 

Feature Locations

 ................................................................................................................................................................................. 13

 

Section 2 .................................................................................................................................................................................................................................. 14

 

Unpacking and Installation ........................................................................................................................................................................................................................................ 15

 

I-Series 4 Slate with IO Hub .................................................................................................................................................................... 15

 

EloPOS Z30 with or without CFD Display ............................................................................................................................................... 15

 

Powering the System .................................................................................................................................................................................................................................................. 16

 

Power Button .......................................................................................................................................................................................... 16

 

Power LED Status .................................................................................................................................................................................. 16

 

Power / Function Buttons Features and Gestures ................................................................................................................................... 17

 

Power button On-Screen display menu ................................................................................................................................................... 17

 

Out of Box Experience (OOBE) .................................................................................................................................................................................................................................. 18

 

Summary of Contents for E391994

Page 1: ...USER MANUAL Elo Touch Solutions I Series 4 Slate Value Models...

Page 2: ...lutions Inc Disclaimer The information in this document is subject to change without notice Elo Touch Solutions Inc and its Affiliates collectively Elo makes no representations or warranties with resp...

Page 3: ...Integrated IO 12 Features and Specifications 12 Feature Locations 12 Full POS Stand with Integrated IO and CFD 13 Features Specifications 13 Feature Locations 13 Section 2 14 Unpacking and Installatio...

Page 4: ...the Home Screen Section 3 27 Network Internet 28 Wi Fi 28 Ethernet 29 Airplane mode 29 Connected devices 31 USB 31 Bluetooth 31 Cast 32 Printing 34 Apps Notifications 35 Setting notifications 35 Sett...

Page 5: ...t Alarm Sound 45 Audio Policy 45 Storage 47 Internal Shared Storage 47 Storage Manager 47 Wakeup Source 48 Privacy 49 Location 50 Security 51 Security Status 51 Screen Lock 51 Accounts 54 Accessibilit...

Page 6: ...rol Developers Only 69 Set I Series 4 Slate to Developer 69 To connect via Wi Fi 69 To connect via USB 69 Factory Full Reset 71 Optional Peripherals 72 Section 5 Technical Support and Maintenance 73 T...

Page 7: ...UM600644 Rev A page 7 of 81 User Manual I Series 4 Slate Value...

Page 8: ...UM600644 Rev A page 8 of 81 User Manual I Series 4 Slate Value Section 1 Introduction...

Page 9: ...e with IO Hub EloPOS Z10 System EloPOS Z30 System without integrated CFD EloPOS Z30 System with integrated CFD I Series 4 Slate Head Specifications Feature Specification for Value Sku Operating System...

Page 10: ...ge 10 of 81 User Manual I Series 4 Slate Value Features for i4 Slate Value 15 6 inch Display 5 MegaPixel Camera Single analog Microphones Dual Speakers 2 MIMO WiFi Antennas 75mm Vesa Mounting pattern...

Page 11: ...11 of 81 User Manual I Series 4 Slate Value IO Hub Features Specifications 1GB RJ45 Ethernet Connector 4 x USB 3 0 Type A Connector Power Plug connector 1 2 meter Type C connection to I Series 4 Head...

Page 12: ...tor 4 x USB 3 0 Type A Connectors External Display Port USBC USBC output support for 5V 3A 9V 3A 15V 1 8A 20V 1 35A max 27W 1 x Powered USB Port 24V Cash Drawer Support User Selectable 24V 12V Custome...

Page 13: ...ull POS Stand with Integrated IO and CFD Features Specifications 1GB RJ45 Ethernet Connector 4 x USB 3 0 Type A Connector Power Plug connector 1 2 meter Type C connection to I Series 4 Head 10 Inch Cu...

Page 14: ...UM600644 Rev A page 14 of 81 User Manual I Series 4 Slate Value Section 2 Getting Started...

Page 15: ...eries to Stand Mount IO Hub to User Surface Plug in 65 Watt Power Adapter to wall socket Attach Ethernet Cable and USB peripherals EloPOS Z30 with or without CFD Display Verify that the box contains E...

Page 16: ...button for 500 milliseconds To Shut down or Restart press and hold the power button for more than 2 seconds and follow the on screen display menu To force the system to Shutdown press and hold the pow...

Page 17: ...es Power button On Screen display menu If the power button is pressed for more than 2 seconds a pop up screen menu will appear Home Eloview For shutting down the system For rebooting the system For Bu...

Page 18: ...BE S Choose Set Up Method Choose from the following set up method Follow on screen instruction to complete the set up Step 1 Tap anywhere to proceed with set up Enroll with EloView Connect to Wi Fi or...

Page 19: ...Eloview Refer to ELOVIEW SUPPORT PAGE on www elotouch com for Eloview information The Elo Home APK Home Screen is the starting point for navigating of the device You can place your favorite apps and w...

Page 20: ...Located on the upper right side Navigation Bar if enabled in Eloview Brightness Move the slider bar left or right to adjust the brightness level Volume Move slide bar Left or Right to adjust the volu...

Page 21: ...4 Slate Value Android Lock and Home Screens GMS Note The images below may appear different from the actual computer 0 Lock Feature Time Date Status Bar Navigation Bar Shortcut Icon Google apps Bundle...

Page 22: ...pps and widgets here To unlock the screen to Home Screen swipe up on the Lock Screen Note The default security is Swipe Refer to Security settings section in this manual for advanced settings To Lock...

Page 23: ...ation Panel From the Home Screen swipe down from the top of the touch screen To clear a single notification alert drag the notification all the way to the left or right To clear all notification alert...

Page 24: ...reen once From the Home Screen swipe down with two fingers from top of the touch screen If the Notification Panel is open swipe down from the Quick Settings bar For additional shortcut Icon s swipe sc...

Page 25: ...e including System Settings This is different from the Home Screen as it contains every installed app and cannot be customized Note The images below may appear different from the actual computer To op...

Page 26: ...al computer From the Application drawer press and hold an app or Icon then drag the Icon to move the app to the Home Screen Drag the Icon into new location and release To cancel drag the icon to X Can...

Page 27: ...e Section 3 System Settings The System Settings menu allows you to control most aspects of your device everything from establishing a new Wi Fi or Bluetooth connection to installing a third party onsc...

Page 28: ...Fi to enable From the list select a wireless network When prompted enter the network password Tap Connect For additional Network detail information s IP address Security Frequency and Advanced tap se...

Page 29: ...on functions Including cellular Wi Fi and Bluetooth To enable tap Airplane mode USB tethering This feature is for sharing Internet connection to another device using a USB cable Note The USB cable mus...

Page 30: ...his feature is for saving data if the internet network connection is on a metered device Note The Bluetooth must be paired first from I Series 4 to another device or PC See Connected devices Bluetooth...

Page 31: ...erence settings Tap USB From USB Preferences under USE USB FOR choose and tap a feature to enable Bluetooth Note Make sure the BT device is on and is discoverable Tap Connection preferences Tap Blueto...

Page 32: ...en from AVAILABLE MEDIA DEVICES or PREVIOUSLY CONNECTED DEVICES Tap settings of the connected device e g JBL Flip 3 In the settings menu it is possible to DISCONNECT FORGET to unpair the device and to...

Page 33: ...Wireless Display device TV if promoted tap Allow Disconnect and forget a connected wireless display To stop the device from casting tap the connected wireless display e g TV Tap DISCONNECT To forget...

Page 34: ...dots menu Tap Add printer To add a printer using Wi Fi printer Tap Wi Fi direct printing to enable If prompted tap ALLOW ONLY WHILE USING THE APP to allow the device Tap Wi Fi Direct printers to star...

Page 35: ...ecently opened apps tap SEE ALL APPS or App info From App Info screen tap an App to set the notification e g Keyboard In the App property settings you can also DISABLE ENABLE and FORCE STOP the app To...

Page 36: ...tion tap an app from DENIED menu To deny a permission to an application tap an app from ALLOWED menu Setting notifications in the lock screen To set up notification in the lock screen from Apps and no...

Page 37: ...From the camera properties choose an app to manage To allow a permission to an application tap an app from DENIED menu To deny a permission to an application tap an app from ALLOWED menu Setting Emer...

Page 38: ...aily Brightness Level Tap Brightness level Move the slider bar right or left to adjust the screen s brightness Dark theme To switch screen theme between dark black color or light white color enable or...

Page 39: ...he time schedule Tap Schedule Tap None Wallpaper Tap Wallpaper Select a wallpaper from the following options Live Wallpapers Snapdragon Gallery Download Picture Screenshot Select an image or picture y...

Page 40: ...Tap Display size Move the slider bar to left or right to adjust the screen size Screen saver Tap Screen saver Tap Current screen saver to make changes to the current settings Select a screen saver fr...

Page 41: ...ernal Screen Orientation Tap External Screen Orientation to change the orientation of the second screen Select the orientation from the following option Tap to save Screen Orientation Tap Screen Orien...

Page 42: ...Value Touch Through Mode Use the toggle switch to enable or disable the touch through mode Limitations of touch through are o 2 touch at up to 3mm 0 12in plastic and 6mm 0 24 glass Screen Density Pro...

Page 43: ...es To modify settings enter Settings Sound Volume Setting To decrease or increase the following sound volume drag slider left or right Do not Disturb Tap Do not Disturb Tap TURN ON NOW to enable Do no...

Page 44: ...tcut to Prevent Ringing Tap Shortcut to prevent ringing Tap toggle switch to enable Select from the following options To disable tap toggle switch Default Notification Sound Tap Default notification s...

Page 45: ...page 45 of 81 User Manual I Series 4 Slate Value Default Alarm Sound Tap Default Alarm sound Select an alarm sound from the list e g Cesium and tap OK to save Audio Policy Select to audio output port...

Page 46: ...UM600644 Rev A page 46 of 81 User Manual I Series 4 Slate Value Advanced To enable or disable on the following features below tap a feature...

Page 47: ...of internal memory storage tap Internal Shared storage Storage Manager This feature is to help free up storage space storage manager removes backed up photos and video from the device To enable or di...

Page 48: ...eries 4 Slate Value Wakeup Source The Wakeup Source applications allows you to program the Touch Screen to wake up the device from sleep or idle mode To modify the settings enter Settings Wakeup Sourc...

Page 49: ...you wish to manage e g Camera From the camera property shows what applications has camera permissions To allow a permission to an application tap an app from DENIED menu To deny a permission to an ap...

Page 50: ...disable tap Use location For apps have requested location recently tap See all To update permission tap App permission To scan for Wi Fi networks and Bluetooth tap Wi Fi and Bluetooth scanning Note T...

Page 51: ...sociated with the device it can be found if the device is misplaced Security Update Will provide details about when the last security update was conducted Screen Lock Tap Screen lock From the menu sel...

Page 52: ...YES Enter a PIN number must be at least 4 digits minimum and tap NEXT Re enter PIN numbers and tap CONFIRM Follow on screen instruction and tap DONE Password Security Tap Password Tap YES Enter a pass...

Page 53: ...Manual I Series 4 Slate Value Remove Screen Lock To remove screen lock tap Screen lock If prompted enter the Password only applicable for PIN PATTERN and PASSWORD security Tap None to remove screen l...

Page 54: ...e Value Accounts To add an account enter Settings Accounts To set up an account tap Account Tap Add account Enter an email account Enter an Account type you want to add PERSONAL POP3 or PERSONAL IAMP...

Page 55: ...text and more To modify settings enter Settings Accessibility From the menu select a feature to change the setting Select to Speak If enabled will speak the text word when it is clicked on TalkBack If...

Page 56: ...able or disable tap the feature To adjust slide bar drag slider right or left For other settings tap the feature and follow the on screen instruction to complete the setup Digitial well being parental...

Page 57: ...m Languages input To change language tap Languages input Tap Language Tap Add a language then choose from the list of languages to add e g Espanol After choosing a language tap 3 dots menu then tap Re...

Page 58: ...on volume gesture Tap Preventing ringing Tap toggle switch to ON or OFF When set to Vibrate mode and notification volume is active pressing power volume up buttons together the notification volume wil...

Page 59: ...nd for Time zone when is set to USE network provided zone you need a sim card to work For manual settings Tap Date Time To set Date and Time manually tap Use network provided time Tap Date Tap Time To...

Page 60: ...Managing Multiple users Tap Multiple users Tap toggle switch to ON To switch users Tap a user or name from the following option To add user Note only admin can add users Tap Add user or profile To set...

Page 61: ...Tap Delete Guest from this device To rename Admin Profile info Tap admin Enter the name Tap OK to save Developer Accessing developer option menu To access Developer option menu go to About tablet Buil...

Page 62: ...e name Tap once to view Tap once to view Model Hardware and Serial number information Tap once to view Android Version Security Google Play system update Baseband version Kernel version and Build numb...

Page 63: ...UM600644 Rev A page 63 of 81 User Manual I Series 4 Slate Value Section 4 Operational...

Page 64: ...t exposure settings to fit the type of scene being shot That is in addition to the amount of light in the scene HDR mode can be enabled from here All other option available by clicking the gearhead ic...

Page 65: ...rol of the white balance Auto Incandescent Fluorescent Daylight Cloudy Enable or disable the shutter sound Allows control of the picture format JPEG or HEIF Allows control of the video quality 1080p i...

Page 66: ...s to take a panoramic picture When finished tap stop Icon For Video recording tap Video Icon To record videos tap capture Icon To mute and unmute sound while recording tap microphone Icon When finishe...

Page 67: ...screenshots audios downloads and mobile internal external storage go to application drawer Tap file application from the application drawer Tap 3 lines menu and choose one of the following options Ta...

Page 68: ...e the folder Tap Copy or Move to confirm Print File Note To print you must set a printer See Settings Connected device Print To print files from the folders above tap an item once Tap 3 dots menu and...

Page 69: ...to enter developer mode Go back to the Settings System Advanced and you will see Developer Options From Developer options on screen display enable the option called USB debugging To connect via Wi Fi...

Page 70: ...ot connected to the I Series 4 From the settings enter Developers Options Turn on the Enable USB Debugging option Plug USB cable type C side into the computer device and type A to host PC In the host...

Page 71: ...actory reset on bootloader menu if you added a Google Account to Elo handheld Computer make sure you have your Google credential Username and password associated with the Elo handheld computer If you...

Page 72: ...anual I Series 4 Slate Value Optional Peripherals Stands IO Hub Part Number Comment E398278 Z10 POS Stand E483135 Z30 POS Stand w o integrated CFD E482940 Z30 POS Stand with integrated CFD Part Number...

Page 73: ...istance Refer to last page for worldwide technical support phone numbers Warning Don t put palm on the touch screen during the system boot it will cause the touch performer bad Technical Specification...

Page 74: ...y the Elo product directly Instead use wet wipes a sprayed cloth or a dampened cloth with the excess moisture squeezed off Select only non abrasive cleaning wipes or cloths to avoid scratching touchsc...

Page 75: ...red operation of the device Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has bee...

Page 76: ...t has been tested to the requirements for the CE Mark as required by EMC Directive 2014 30 EU as indicated in European Standard EN 55032 Class B and the Low Voltage Directive 2014 35 EU as indicated i...

Page 77: ...Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dea...

Page 78: ...CC ID RBWESY15I4 Canada IC ID 10757B ESY15I4 Agency Certifications The following certifications and marks have been issued or declared for this peripheral UL FCC US Full System Accessory kit EMI Class...

Page 79: ...d of with household waste It should be deposited at a facility that enables recovery and recycling Elo has put in place recycling arrangements in certain parts of the world For information on how you...

Page 80: ...Section 7 Warranty Information For warranty information go to http support elotouch com warranty...

Page 81: ...and other marks are trademarks of Google LLC To find out more about our extensive range of Elo touch solutions go to www elotouch com or call the office nearest you North America Tel 1 408 597 8000 F...

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