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6

Machine

FAQ

A6-2

The needle thread breaks.

Check and make sure followings. Rethread the machine as described in step 

A6-1 and restart sewing.

•  Needle thread is threaded properly.

•  Thread is not jammed or tangled.

•  Needle is correctly inserted. Needle clamp screw is secured.

•  The needle is not bent or blunt.

•  The spool holder holds the spool of thread firmly.

•  Appropriate threads and needles are being used. (Refer to FAQ Embroi-

dery Q1 and Q2)

•  Fabrics are not too thick or too hard to penetrate. (Refer to FAQ Em-

broidery Q3)

•  Hold the end of the thread lightly when start sewing.

Q7

The bobbin thread broke or ran out while sewing.

A7-1

The bobbin thread ran out.

Remove the hoop from the embroidery machine. Replace the bobbin with the 

new one. Press the stitch back button (-) to move the hoop position 10 stitches 

before and continue sewing.

Press the stitch back button (-) to move the hoop backward one 

stitch. Check the needle position and the number of stitches on the 

real-time screen. Hold down the button to travel faster and jump 10, 

100 or 500 stitches at a time. 

You can wind the bobbin thread without having to complete  

stitching the current design. To wind the bobbin, stop the machine 

and shift the bobbin winder spindle to the right. The machine is 

switched to the bobbin winding mode. Wind the bobbin.  

Shift the bobbin winder spindle to the left and restart sewing after 

the bobbin winding.

Be sure to stop the machine before shifting the bobbin  

winder spindle.

Summary of Contents for Air Artist

Page 1: ...Machine FACTS AND QUESTIONS...

Page 2: ...in is not would evenly Q14 A noise occurs when the needle pierces the fabric Q15 The machine shut off while sewing Resume sewing Q16 The device cannot access the embroidery machine after switching the...

Page 3: ...3 Machine FAQ Q1 The machine cannot be initialized A1 Check the following in order...

Page 4: ...Q3 The embroidery machine does not start sewing when I replaced the color thread and pressed the START STOP button A3 Make sure the presser foot lifter is raised when replacing the thread Lower the p...

Page 5: ...needle thread is threaded to the embroidery machine correctly If the thread is correctly threaded and the thread loops on the right side of the fabric turn the thread tension dial to a higher number Q...

Page 6: ...The bobbin thread ran out Remove the hoop from the embroidery machine Replace the bobbin with the new one Press the stitch back button to move the hoop position 10 stitches before and continue sewing...

Page 7: ...it does not rotate Contact the store from which the machine was purchased Remove the hoop from the machine Remove the needle plate Refer to the instruction manual Cleaning the Hook Area Remove the bo...

Page 8: ...ich the machine was purchased for more details Refer to Q15 to resume sewing Q11 The sewing result does not look great A11 1 For monogramming embroidery The font size should be 10 mm or larger Monogra...

Page 9: ...i bly if it does not turn smoothly Contact the store from which the machine was purchased for more details If the thread gets tangled and you cannot remove the fabric from the needle plate contact the...

Page 10: ...restart sewing Q16 The device cannot access to the embroidery machine after switching the access point mode and client mode A16 The previous wireless LAN settings on your device will not be registered...

Page 11: ...t 6 letter or number on MAC address In client mode open a Wi Fi settings on your device and select the wireless LAN router which is connected to the embroidery machine Q21 How would I know if my devic...

Page 12: ...e FAQ Before sending embroidery data Following icons show the embroidery machine s status after sending data to the embroidery machine Switching off your device s sleep mode time is recommended TYPES...

Page 13: ...hine The machine goes beep beep when receiving embroidery design data Start stop button turns on in green Start stop button turns off and on in green when receiving the embroidery design data again Ap...

Page 14: ...e app version A26 Tap Setting icon on the Collections screen and check the app version Q27 The embroidery machine and my device cannot be connected A27 If your device cannot be connected to the embroi...

Page 15: ...15 Machine FAQ Q28 I want to know the status of my machine A28 You can view the current machine settings and status by tapping the icon after you have sent your sesign to the machine...

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