18
Troubleshooting
PROBLEM
POSSIBLE CAUSE
REMEDY
No sound
Headphones maybe connected
Volume not adjusted
Power cord is not correctly connected
Disconnect the
headphones
Adjust the Volume
Connect the power cord
properly
Unit Buttons are not
working
Electrostatic discharge
Turn off the unit,
disconnect the mains
plug, and reconnect after
a few seconds
Radio poor
reception
Weak radio aerial signal.
Interference caused by the vicinity of
electrical equipment like TVs, Video
Recorders, Computer, Thermostats,
Fluorescent Lamps (TL) engines etc.
Aim the aerial for best
reception, and ensure it is
fully extended.
Keep the unit away from
other electrical equipment
Cannot find "ELKO
Sound Player" on
Bluetooth device
Bluetooth function is disabled on your
Bluetooth device.
The connection is disconnected.
Ensure the Bluetooth
function is activated on
your Bluetooth device.
Re-pair the unit with your
Bluetooth device.
