1000003419 (Rev. A - 03/16)
Page 15
Water is leaking.
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Unlplug dispenser, remove bottle and replace it.
No water is coming from the spout.
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Make sure the bottle is not empty. If empty, replace it.
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Make sure to completely depress the pushbutton controls.
Cold water is not cold.
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It takes up to one hour after setup to dispense cold water.
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Make sure the power cord is properly connected to a working outlet.
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Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4 sides of the dispenser.
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Make sure green power switch on back of dispenser is ON.
Hot water is not hot.
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It takes 15-20 minutes after setup to dispense hot water.
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Make sure the power cord is properly connected to a working outlet.
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Make sure red power switch on back of dispenser is ON.
Dispenser is noisy.
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Make sure the dispenser is positioned on a level surface.
Water is leaking.
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Wait a few minutes until the filter indicator has turned off. This means the tank is full of water. If the four lights are flashing, it is likely to be a
water leakage. Pease check the PCB on the base plate. Repair the machine and dry the PCB and then turn the power back on.
Troubleshooting
