Page 12
1000003362 (Rev. B - 02/16)
Water is leaking.
•
Unlplug dispenser, remove bottle and replace it.
No water is coming from the spout.
•
Make sure the bottle is not empty. If empty, replace it.
•
Make sure to completely depress the pushbutton controls.
Cold water is not cold.
•
It takes up to one hour after setup to dispense cold water.
•
Make sure the power cord is properly connected to a working outlet.
•
Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4 sides of the dispenser.
•
Make sure green power switch on back of dispenser is ON.
Hot water is not hot.
•
It takes 15-20 minutes after setup to dispense hot water.
•
Make sure the power cord is properly connected to a working outlet.
•
Make sure red power switch on back of dispenser is ON.
Nightlight is not working.
•
Make sure the power cord is properly connected to a working outlet.
•
Make sure the nightlight power switch on the back of the dispenser is ON.
Dispenser is Noisy.
•
Make sure the dispenser is positioned on a level surface..
Troubleshooting
