Troubleshooting
Symptom
Probable Causes
Corrective action
Floor does not heat
No power at controller
Check Power supply
MCB Tripped
Check the circuit is not overloaded or short circuited
Thermostat not set correctly
Refer to thermostat Instructions
eRibbon not correctly connected with thermostat
Refer to thermostat Instructions
Floor temperature sensor not connected
Refer to thermostat Instructions
Faulty sensor/thermostat
Contact the eLine Helpdesk 08714 74 08 18
Heating element cut or damaged
Contact the eLine Helpdesk 08714 74 08 18
Floor warming all the time
Thermostat not set correctly
Refer to thermostat Instructions
Floor temperature sensor not connected
Refer to thermostat Instructions
Floor not getting warm enough
Thermostat not set correctly
Refer to thermostat Instructions
Floor sensor to close to heating element
Contact the eLine Helpdesk 08714 74 08 18
Contact the eLine Helpdesk with any questions on 08714 74 08 18
e
Ribbon
Edison House, Unit 7,
Edison Close, Ransomes Europark,
Ipswich, Suffolk, IP3 9GU
United Kingdom
Copyright Elements, a trading division CJ Electrical (Ipswich) Limited. Registered in England no. 2895711
Troubleshooting
Tel: 01473 27 66 80
Fax: 01473 27 66 78
Email: [email protected]
Web: www.electricunderfloorheating.co.uk
8
devilink™
`
The
asy
choice for underfloor heating
eCentral
An easy to use touch screen panel which
offers complete control over your entire
heating system wirelessly from one
central control – devilink™.
eStat
Provides total control and flexibility
when using your underfloor heating
system. With the options of both manual
and fully programmable controls.
eDemist
An ultra thin self-adhesive heating
pad that fits inconspicuously behind
virtually any mirror keeping the mirror
completely mist free.
Call 01473 27 66 80 to receive the latest
underfloor heating catalogue
eGuard Monitor
Monitors mats and cables for faults
during installation.
