background image

25

TROUBLESHOOTING

 

If your TV does not operate normally or cannot be turned on, please check 

the following troubleshooting questions. Remember also to check any other 

connected electronic device, such as DVD or blu-ray player to pinpoint the 

problem. If the TV still fails to operate normally, please contact technical support 

(Refer to Warranty page).

SYMPTOM

POSSIBLE CAUSE

REMEDY

Dead. No LED lit

No power to the TV.

•  Check  all  connections  to  the 

TV's AC socket.

Dead. No LED lit white  Set in standby mode.

•  Press either the Power button 

or the Standby button on the 

remote control. 

Blue screen 

No signal.

•  Press the SOURCE button to 

select the correct source.

Incorrect 

source selected.

Noisy, snowy, ghosting 

picture (TV)

Poor antenna signal.

•  If using an indoor antenna, try 

adjusting the antenna position. 

Check antenna connections.

No sound

Sound "Mute".

•  Turn sound "Mute" off.

Volume set too low.

•  Check volume settings.

External leads 

not connected "if used".

•  Check that all external leads 

are connected properly.

PASSWORD

Lost password

Select the SET Password setting in the LOCK menu, then

enter the following master password “8899”. The master

password clears your previous password and allows you to

enter a new password.

Summary of Contents for E4STA5517

Page 1: ...INSTRUCTION MANUAL Please read all the instructions carefully before using this TV and keep the manual for future reference Digital LED TV Please refer to the actual product...

Page 2: ......

Page 3: ...Customizing TV Settings 9 Turning On Off Your TV 9 Remote Pairing 9 Setup Wizard 10 Inputs 11 Volume Adjustment 11 Get The Most Out Of Your Element Voice Remote With Google Assistant 11 Home Page 12 T...

Page 4: ...ver Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged i...

Page 5: ...om the remote control or when not using for long period Do not break open or throw exhausted batteries on a fire Do not mix old and new batteries Do not mix Alkaline Standard Carbon Zinc or Rechargeab...

Page 6: ...Control with Batteries User Manual Quick Start Guide INSTRUCTION MANUAL Please read all the instructions carefully before using this TV and keep the manual for future reference Digital LED TV Please...

Page 7: ...5 PREPARATIONS Front View Switch the TV between On Standby mode CH Press to select a channel VOL Press to adjust the volume LED The LED light indicates when the TV is activated IR Infrared Receiver...

Page 8: ...ing the edge of the supporting furniture Not placing the television set on tall furniture for example cupboards or bookcases without anchoring both the furniture and the television set to a suitable s...

Page 9: ...7 PREPARATIONS Remote Control Voice Remote with Google Assistant...

Page 10: ...8 CONNECTING EXTERNAL DEVICES...

Page 11: ...y switch the TV into standby To completely turn off the TV please disconnect the power cord from the power socket Remote Pairing Once you ve connected your devices to your television and plugged it in...

Page 12: ...ETTINGS Setup Wizard The first time you turn the TV on it will go into the Setup Wizard after remote pairing Press the Navigation buttons to highlight and select your desired mode and press Select to...

Page 13: ...and personalized recommendations mean more time being entertained and less time hunting for something good About your Element Voice Remote with Google Assistant Simply press and hold the Voice button...

Page 14: ...select the home page Recommended contents Featured apps Apps Inputs Settings and press Select to enter Use the Navigation buttons to select the desired APP and press Select button to view Or press th...

Page 15: ...available in EPG the availability and amount of programme information will vary depending on the particular broadcast This function can only be used when the information is broadcast by the broadcast...

Page 16: ...personalize the captioning style Display mode Select display mode Dynamic Standard Movie User PC Mode Multi audio A variety of voice narration Get more channels Get more channels from Google play My f...

Page 17: ...CUSTOMIZING TV SETTINGS Settings Press Navigation buttons on the remote control to display the settings menu then use the Navigation buttons to highlight the desired settings and press Select to confi...

Page 18: ...r options More settings network option Connect via WPS Connect WPS network Add new network Add more new networks Press to display the home page use the Navigation buttons to highlight Settings and pre...

Page 19: ...tures COLOR Control the color intensity Sharpness Adjust crispness level in edges between light and dark areas of the picture TINT Adjust the balance between red and green levels Color Temperature Cyc...

Page 20: ...o enhancement technique Standard Music Movie User Low Pitch Control the relative intensity of lower pitched sounds High Pitch Control the relative intensity of higher pitched sounds Equalizer Sound ef...

Page 21: ...ernal shared storage Reset Select to reset setting Factory date reset Select to reset the Factory date setting Press to display the home page use the Navigation buttons to highlight Settings and press...

Page 22: ...te Set time Set the system timer Set time zone Select a Time Zone Use 24 hour format Select 24 hour format Press to display the home page use the Navigation buttons to highlight Settings and press Sel...

Page 23: ...xt TalkBack TalkBack is On Off Switch Access Switch Access is On Off Text to speech Text change to speech Press to display the home page use the Navigation buttons to highlight Settings and press Sele...

Page 24: ...oogle Play Store Verify apps Disallow or warn before installation of apps that may cause harm Restricted Profile Keep secret Create restricted profile Create keep secret Press to display the home page...

Page 25: ...to Consider before Setting up Parental Control Determine which rating you consider acceptable to the viewer For example if you choose TV PG more restrictive ratings will be automatically blocked the v...

Page 26: ...ed suitable for children over 7 may contain fantasy violence scenes TV G General Audience Considered suitable for all audience children may watch unattended TV PG Parental Guidance Suggested Suggested...

Page 27: ...e Press either the Power button or the Standby button on the remote control Blue screen No signal Press the SOURCE button to select the correct source Incorrect source selected Noisy snowy ghosting pi...

Page 28: ...atteries Power suddenly turns off Is the sleep timer set Check the power connection power may be interrupted No broadcast on the station tuned Picture appears slowly after switching on This is normal...

Page 29: ...y malfunction Your TV works best in temperatures that are comfortable to you Storage temperatures are 32 to 122 F 0 to 50 C Working temperatures are 32 to 95 F 0 to 35 C Do not place your TV in direct...

Page 30: ...to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception...

Page 31: ...disposed of properly have potential adverse effects on the environment and human health Presence of this label on the product means it should not be disposed of as unsorted waste and must be collected...

Reviews: