Eleglide E-bike M1, User Manual

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12
EN
Please check the following issues and solutions before sending the product to designated repair
offices.
10. Troubleshooting
Attention: if any other failures occur and you can not find any solution from the chart above, please contact
the re-seller to solve it. Any other maintenance and repair that need to be done by using professional tools
and techniques, should be performed by a qualified bicycle mechanic designated by manufacturer or the
maintenance center.
Problem
The display fails to work
or the vehicle can’t be
turned on.
The front light fails to
work.
The battery fails to
charge.
Insufficient Riding
Distance
The motor fails to
work.
Possible Causes
a. No power supply;
b. The electric wire is not plugged in
properly or tightly;
c. The display is damaged;
d. Controller burnout or water damage;
a. The wire isn’t plugged in properly;
b. It is damaged;
a. The charger isn’t plugged in properly;
b. It is out of the recommended
temperature range;
c. The battery is charged below rated
voltage;
d. It is damaged;
a. Battery isn’t fully charged;
b. Low tire pressure;
c. Frequent braking;
d. Battery aging or battery capacity
attenuation;
e. Low ambient temperature;
a. The brake lever doesn’t back properly;
b. The electric wire isn’t plugged in
properly;
c. The sensor or controller is inefficient;
Solutions
a. Charge the battery;
b. Reconnect the electric wire
properly and tightly;
c.& d. Contact the re-seller for
help;
a. Plug the wire in properly;
b. Contact the re-seller;
a. Plug it in properly and charge it
again;
b. Charge it at a proper tempera
ture;
c. Charge it under rated voltage;
d. Contact the re-seller;
a. Fully charge the battery;
b. Check the tire pressure before
each use;
c. Develop good riding habits;
d.& e. It’s normal;
a. Adjust the brake lever;
b. Plug the electric wire in properly;
c. Contact the re-seller for help;