Electrolux theboss Z570B User Manual Download

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WARRANTY

for sales in Australia and New Zealand

APPLIANCE: Electrolux Floorcare

This document sets out the terms and conditions of product warranties for Electrolux or Volta branded appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your appliance.

Important Notice: Before Calling a Service Technician please check carefully the operating instructions, service booklet

and the warranty terms and conditions.

FOR SERVICE & SPARE PARTS OR TO FIND THE ADDRESS OF YOUR NEAREST STATE SERVICE CENTRE
IN AUSTRALIA, Please call 1300 366 366 or visit www.electroluxservice.com.au.

FOR SERVICE & SPARE PARTS OR TO FIND THE ADDRESS OF YOUR NEAREST STATE SPARE PARTS
CENTRE IN NEW ZEALAND, Please call 0508 730 730.

General Terms and Conditions

In this warranty
(a)

’Electrolux’ means Electrolux Pty Ltd ABN 21 000

015 136 in respect of Appliances purchased in Australia

and Electrolux (NZ) Limited in respect of Appliances

purchased in New Zealand;

(b) ’Appliance’ means any Electrolux product purchased by

you accompanied by this document;

(c)

’Warranty Period’ means

(i)

where you use the Appliance for personal, domestic

or household purposes in Australia the period of 24

months and in New Zealand the period of 24 months;

(ii) where you use the Appliance for commercial

purposes, in Australia the period of 3 months and

in New Zealand the period of 3 months, (if the period

stated is 0 months you are not covered by this

product warranty) following the date of original

purchase of the Appliance;

(d) ’you’ means the purchaser of the Appliance not

having purchased the appliance for re-sale, and ‘your’

has a corresponding meaning.

This warranty only applies to Appliances purchased and
used in Australia or New Zealand and is in addition to
(and does not exclude, restrict, or modify in any way)
any non-excludable statutory warranties in Australia or
New Zealand.

Electrolux warrants that, when dispatched from an Electrolux
warehouse, the Appliance is free from defects in materials
and workmanship for the Warranty Period.

During the Warranty Period Electrolux or its Authorised
Service Centre will, at no extra charge if your appliance
is readily accessible without special equipment, and subject
to these terms and conditions, repair or replace any parts
which it considers to be defective. You agree that any
replaced Appliances or parts become the property of
Electrolux. This warranty does not apply to light globes,
batteries, ﬁlters or similar perishable parts.

Parts and Appliances not supplied by Electrolux are not
covered by this warranty.

Proof of purchase is required before you can make a claim
under this warranty.

You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts or
workmanship. Electrolux is not liable in the following
situations (which are not exhaustive):
(a)

The Appliance is damaged by:

(i)

accident;

(ii) misuse or abuse, including failure to properly

maintain or service;

(iii) normal wear and tear;

(iv) power surges, electrical storm damage or incorrect

power

supply;

(v) incomplete or improper installation;

(vi) incorrect, improper or inappropriate operation;

(vii) insect or vermin infestation.

(b) The Appliance is modiﬁed without authority from

Electrolux in writing.

(c)

The Appliance’s serial number or warranty seal has

been removed or defaced.

(d) The Appliance was serviced or repaired by anyone

other than Electrolux or its Authorised Service Centres.

This warranty, the contract to which it relates and the
relationship between you and Electrolux are governed by the
law applicable in the Australian State where the Appliance
was purchased or the law applicable in New Zealand if the
Appliance was purchased in New Zealand. Where the
Appliance was purchased in New Zealand for business
purposes the Consumer Guarantee Act does not apply.

Limitation of Liability

To the extent permitted by law:
(a)

Electrolux excludes all warranties other than as

contained in this document;

(b) Electrolux shall not be liable for any loss or damage

whether direct or indirect or consequential arising from

your purchase, use or non-use of the Appliance.

10. Provisions of the Trade Practices Act and State consumer

legislation in Australia, and the Consumer Guarantees Act,
the Sale of Goods Act and the Fair Trading Act in New
Zealand, imply warranties or conditions, or impose
obligations, upon Electrolux which cannot be excluded,
restricted or modiﬁed. To the extent permitted by law, the
liability of Electrolux (if any) arising out of or in relation to the
Appliance or any services supplied by Electrolux shall be
limited (where it is fair and reasonable to do so),:
(a)

in the case of Appliances, at its option, to the

replacement or repair of the Appliances or the supply

of equivalent products or the payment of the cost of

replacing the Appliances or having the Appliances

repaired or of acquiring equivalent Appliances. Upon

being replaced, parts and Appliances become the

property of Electrolux; or

(b) in the case of services, at its option, to the supply of the

services again or the payment of the cost of having the

services re-supplied; and in the case of Appliances

or services supplied in New Zealand, loss or damage

whether direct or indirect or consequential that is

reasonably

foreseeable.

Privacy

You acknowledge that in the event that you make a warranty
claim it will be necessary for Electrolux and its Authorised
Service Centres to exchange information in relation to you to
enable Electrolux to meet its obligations under this warranty.