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What to do if...
Remedying small malfunctions yourself
If one of the following fault messages is shown in the display during opera-
tion:
–
ATTENTION (E41)/PLEASE CLOSE THE DOOR
–
ATTENTION ERROR CODE (E11)/PLEASE OPEN THE TAP
–
ATTENTION ERROR CODE (E21)/PLEASE CHECK THE WATER DRAIN-
AGE
please have a look at the following table.
After you have rectified the error, press the START key.
If ATTENTION/PLEASE CALL YOUR LOCAL SERVICE FORCE together with
an error code (e.g. E..) appears in the display: Switch the appliance off and
then on again. Re-set the programme. Press the START key.
If the error code is displayed again, please contact the Service Force and in-
form them of the error code and the PNC no. (see rating plate).
Problem
Possible cause
Remedy
Washing machine does
not work.
Mains plug not plugged in or
fuse not working.
Connect the plug to a mains
socket.
Check the fuse.
The door is not closed properly.
Close the door properly. There
should be an audible click.
The START key has not been
pressed.
Press the START key.
The door cannot be
closed.
The child safety device is
engaged.
Release the child safety device.
The programme does not
begin after the START
key has been pressed.
ATTENTION(E41)/
PLEASE CLOSE THE
DOOR appears in the
display.
The door is not closed properly.
Close the door properly; there
should be an audible click.
Press the START key.
The drain pump runs
constantly, even when
the machine is switched
off.
ATTENTION (EF3)/
PLEASE CALL YOUR
LOCAL SERVICE FORCE
appears in the display.
The Aqua Control anti-flood
system has responded.
Close the water tap, remove
the mains plug from the socket
and inform your local Service
Force Centre.