Problem
Possible cause
Remedy
The hob deactivates.
You put something on the
control panel.
Remove the object from the
control panel.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Hob²Hood does not
work.
You covered the control
panel.
Remove the object from the
control panel.
You use a very tall pot
which blocks the signal.
Use a smaller pot, change
the cooking zone or operate
the hood manually.
The sensor fields be‐
come hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones, if possible.
There is no sound when
you touch the panel sen‐
sor fields.
The sounds are deactiva‐
ted.
Activate the sounds. Refer to
"Additional functions".
comes on.
Child Safety Device or
Lock operates.
Refer to "Additional func‐
tions".
The control bar blinks.
There is no cookware on
the zone or the zone is not
fully covered.
Put cookware on the zone so
that it fully covers the cook‐
ing zone.
The cookware is unsuita‐
ble.
Use suitable cookware. Re‐
fer to "Hints and tips".
The diameter of the bottom
of the cookware is too
small for the zone.
Use cookware with correct
dimensions. Refer to "Tech‐
nical data".
PowerSlide operates. Two
pots are placed on the flex‐
ible induction cooking area.
Use only one pot. Refer to
"Daily use".
and a number come
on.
There is an error in the
hob.
Deactivate the hob and acti‐
vate it again after 30 sec‐
onds. If comes on again,
disconnect the hob from the
electrical supply. After 30
seconds, connect the hob
again. If the problem contin‐
ues, speak to an Authorised
Service Centre.
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a quali‐
fied electrician to check the
installation.
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