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Solutions to Common Oven Problems
Before you call for service,
review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Questions or for service call: 1-877-4ELECTR
OLUX
(1-877-435-3287)
Before you call
Problem Solution
Faulty Installation
• Place oven rack in center of oven. Place a level on
the oven rack. Contact installing agent if rack and
cabinet cutout fl ooring are not level.
• Kitchen cabinet misalignment may make oven
appear to be not level. Be sure cabinets are square
and level. Contact cabinet maker to correct problem.
Entire appliance does not operate
• The time of day is not set. The time of day
must
fi rst
be set in order to operate the oven. See “Setting
clock at power up” in the
Getting Started
section.
• Be sure electrical cord is securely connected into the
electrical junction box.
• Cord/plug is not installed and/or connected. Cord
is not supplied with oven. Contact your dealer,
installing agent or authorized servicer.
• Service wiring is not complete. Contact your dealer,
installing agent or authorized service agent.
• Electrical power outage. Check house lights to be
sure. Call your local electric company for service.
• Short in cord/plug. Replace cord/plug.
• Controls are not set properly. See instructions to set
the controls.
• House fuse has blown or circuit breaker has tripped
immediately following installation.
• House fuse may not be fully engaged. Check fuse and
screw or engage circuit breaker securely.
Oven does not operate
• Be sure the oven controls are set properly for the
desired cooking feature. See
Setting Lower Oven
Controls
in this Use & Care Guide or read the
instructions “
Entire appliance does not operate
” in
this checklist.
Oven light does not work
• Replace or tighten bulb. See
“Changing lower oven
lights”
sections in this Use & Care Guide.
Self-cleaning cycle does not work
• Make sure the oven door is closed.
• Make sure you have removed the oven racks and
the oven rack supports from the oven.
• Controls not set properly. Follow instructions under
“Using the Self-Clean Feature”.
Flames inside oven or smoking from
oven vent
• Excessive spillovers in oven. For example this will
happen for pie spillovers or large amounts of grease
left on the oven bottom. Wipe up excessive spillovers
before starting oven. If fl ames or excessive smoke
are present see “About broiling” in the
Setting
Lower Oven Controls
section.