This document sets out the terms and conditions of
product warranties for Electrolux branded appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a)
‘Electrolux’ means Electrolux Home Products Pty Ltd ABN
51 004 762 341 in respect of Appliances purchased in
Australia and Electrolux (NZ) Limited in respect of Appliances
purchased in New Zealand;
(b)
‘Appliance’ means any Electrolux product purchased by you
accompanied by this document;
(c) ‘Warranty Period’ means
(i)
where you use the Appliance for personal, domestic or
household purposes in Australia the period of “24” months
and in New Zealand the period of “24” months;
(ii)
where you use the Appliance for commercial purposes, in
Australia the period of “3” months and in New Zealand the
period of “3” months, (if the period stated is 0 months you
are not covered by this product warranty)
following the date of original purchase of the Appliance;
(d)
‘you’ means the purchaser of the Appliance not having purchased
the appliance for re-sale, and ‘your’ has a corresponding meaning.
2.
This warranty only applies to Appliances purchased and used
in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) any non-excludable
statutory warranties in Australia or New Zealand.
3.
Electrolux warrants that, when dispatched from an Electrolux
warehouse, the Appliance is free from defects in materials and
workmanship for the Warranty Period.
4.
During the Warranty Period Electrolux or its Authorised Service
Centre will, at no extra charge if your appliance is readily
accessible without special equipment, and subject to these terms
and conditions, repair or replace any parts which it considers to
be defective. You agree that any replaced Appliances or parts
become the property of Electrolux. This warranty does not apply
to light globes, batteries, filters or similar perishable parts.
5.
Parts and Appliances not supplied by Electrolux are not covered
by this warranty.
6.
Where you are within an Electrolux service area, this warranty
covers the cost of transport of the Appliance to and from
Authorised Service Centres of Electrolux and travelling costs for
representatives of the Authorised Service Centre to and from
your home or business. If you are outside an Electrolux service
area, you will bear these costs. For information about whether
you are within an Electrolux service area, please phone 13 13 49
in Australia, or 0800 10 66 10 in New Zealand.
7.
Proof of purchase is required before you can make a claim
under this warranty.
8.
You may not make a claim under this warranty unless the defect
claimed is due to faulty or defective parts or workmanship.
Electrolux is not liable in the following situations (which are not
exhaustive):
(a) The Appliance is damaged by:
(i)
accident
(ii)
misuse or abuse, including failure to properly maintain or
service
(iii) normal wear and tear
(iv)
power surges, electrical storm damage or incorrect power
supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b)
The Appliance is modified without authority from Electrolux in
writing.
(c)
The Appliance’s serial number or warranty seal has been
removed or defaced.
(d)
The Appliance was serviced or repaired by anyone other than
Electrolux or its Authorised Service Centres.
9.
This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable
in the Australian State where the Appliance was purchased
or the law applicable in New Zealand if the Appliance was
purchased in New Zealand. Where the Appliance was purchased
in New Zealand for business purposes the Consumer Guarantee
Act does not apply.
Limitation of Liability
10. To the extent permitted by law:
(a)
Electrolux excludes all warranties other than as contained in
this document;
(b)
Electrolux shall not be liable for any loss or damage whether
direct or indirect or consequential arising from your purchase,
use or non-use of the Appliance.
11. Provisions of the Trade Practices Act and State consumer
legislation in Australia, and the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading Act in New Zealand, imply
warranties or conditions, or impose obligations, upon Electrolux
which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Electrolux (if any) arising out of or
in relation to the Appliance or any services supplied by Electrolux
shall be limited (where it is fair and reasonable to do so),:
(a)
in the case of Appliances, at its option, to the replacement or
repair of the Appliances or the supply of equivalent products
or the payment of the cost of replacing the Appliances or
having the Appliances repaired or of acquiring equivalent
Appliances. Upon being replaced, parts and Appliances
become the property of Electrolux; or
(b)
in the case of services, at its option, to the supply of the
services again or the payment of the cost of having the
services re-supplied;
and in the case of Appliances or services supplied in New
Zealand, loss or damage whether direct or indirect or
consequential that is reasonably foreseeable.
Privacy
You acknowledge that in the event that you make a warranty claim
it will be necessary for Electrolux and its Authorised Service Centres
to exchange information in relation to you to enable Electrolux to
meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: ELECTROLUX 4 & 5 BURNER GAS COOKTOPS
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
or to find the address of your nearest
state service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
FOR SPARE PARTS
or to find the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
NEW ZEALAND SPARE PARTS CENTRES
AUCKLAND Prime Distributors Ltd. 8 Highbrook Drive, East Tamaki ............................ (09) 273 3580
CHRISTCHURCH Prime Distributors Ltd. Unit 1, 127 Montreal Street .......................... (03) 377 1009
R. Redpath Ltd. 55 Ferry Road ....................................................... (03) 379 0446
DUNEDIN Appliance Parts Company, 590 Hillside Road .............................................. (03) 455 5443
ELECTROLUX HOME PRODUCTS
