Failure situations and actions to perform:
(*) Information on how to do the component repair / replacement indicated on the action to perform is available after this failure situations table.
Failure description
Possible causes
Action to perform
Basket swings down too fast
Dishwasher is not levelled and is leaning
backwards.
Level the dishwasher. It is very important that the product is levelled in the
installation.
The
gas strut
is faulty.
Replace the
gas strut
. (*)
Basket swings down but stops before the
end position
This is normal if the basket is empty or with
few load. When fully loaded this happens if the
dishwasher is not levelled and is leaning
forwards.
Level the dishwasher. It is very important that the product is levelled in the
installation.
Self closing unit not working properly.
Replace Self closing unit. (*)
Roller cages coming out from basket guide Parts not planar
Replace the roller cages. (*)
Basket stuck on lower position.
Not possible to raise the basket
System rotation occurs before locking arm
opening
1 - Push Comfort lift system again inside the tub and pull it out afterwards
2 – Check if the front stoppers are on correct position (see “Basket stuck or
difficult to move” on this table)
3 - If fault still there, replace the comfort lift system. (*)
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