Electrolux BETTER Service Manual Download Page 59

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SECTION F - TROUBLESHOOTING

The electronic control of the 3.5 Cu. Ft. horizontal axis
washers have self diagnostics codes built in that cover
most products failures.

Model differences:

•

Better Models have a digital readout display

•

Good models use flashing LEDs to signal code

In the

Better Models

line, the failure codes will appear

in the display as an E followed by two numbers, a number
and a letter or two letters. The control will beep and the

Door Lock, Wash, Rinse, Final Spin and Control

indicator lights will flash. Example:

E14

In the

Good Models

line, the control signals the failure

code by flashing the five indicator lights of

Door Lock,

Wash, Rinse, Final Spin and Control

for the first

number or letter after the E and the

Start

indicator light

for the second number or letter after the E. When a failure
occurs, the washer stops or pauses and the control
beeps and flashes the five indicator lights to tell the
customer that a failure has occurred.

In both models, to stop the flashing and beeping, the
customer may touch the

Pause/Cancel

button. The error

code remains stored in the control but once the problem
is corrected, it does not effect the operation of the washer.
If the failure is something that the customer can correct
(such as the water faucets being turned off), the washer
will operate normally the next time it is started.

To recall an error code,

•

Wake the machine by pressing any button

•

Wait 5 seconds

•

Press and hold the

Start

and

Pause/Cancel

buttons simultaneously

If the washer is a

Better Model,

the error code will appear

in the display.

On the

Good Models

•

All LEDs will go blank and after a few seconds the
control will signal the stored code using audible
beeps and blinking LEDs. The control will repeat
edly signal the code, as long as the

Start and

Pause/Cancel

buttons are pressed

•

A two-second pause between repeats affords
you the ability to make accurate counts to
identify the correct error codes.

Please Note the following...... on a small number of
washers with serial number prefix XC4, if the previous
procedure does not perform as specified, follow the option
below:

•

Follow all previous steps but instead of pressing
Start and Pause/Cancel buttons, press and hold

Options

and

Pause/Cancel

buttons.

IIf the washer is a

Good Model,

the five indicator lights

Door Lock, Wash, Rinse, Final Spin and Control

will flash the number of times for the first digit of the
code and the

Start

indicator light will flash the number of

times for the second digit. Take separate counts of each
indicator light, then repeat to confirm in order to be
accurate in identifying the proper error code. The code is
obtained by counting the number of times the lights flash.
Example E24: The five indicator lights would flash twice
indicating the 2 and the

Start

indicator light will flash

four times indicating the 4. The five indicator lights and
the

Start

indicator light start flashing at the same time.

The control will pause for 2 seconds, then repeat the
code as long as the two buttons are pressed and held.

Note:

A letter appearing in the code stands for a
number higher than nine.
A = 10 B = 11 C = 12
D = 13 E = 14 F = 15

Example Code F1: the first digit would be 15 and the
second digit would be 1. If this code would appear on a
washer in the

Good

model line, the five indicator lights

would blink fifteen times and the