24
What to do if...
What to do if...
Warning
All repairs should be carried out by authorised technicians
Problem
Cause
Resolution
Cold sparkling water sprays CO gas
₂
Carbonator limit reached
Stop the dispensing and wait 20
seconds, then start dispensing again
Water is not dispensed
No water supply
Check water supply
Inlet water low pressure
Check water inlet pressure
Small ice shards
No water supply
Check water supply
Low pressure of inlet water
Check water inlet pressure
Low carbonation level
Low CO pressure
₂
Check CO pressure
₂
Brand new appliance
Use for 1 week
After a week
Call technical assistance
No cold water, no shards available 3
hours after starting the appliance
Cooling system
Call technical assistance
Cold still water sprays CO gas
₂
Carbonating system
Call technical assistance
Six LEDs alarm troubleshooting
All operations below require for the appliance to be switched on and extracted from cabinet.
Pull out the Refreshment Centre and proceed as follows
•
Check water supply
•
Check water inlet pressure
•
Check CO pressure
₂
•
Water leakage check
•
Cold restart
If none of the procedures turns off the alarm or resolve your problem, close the inlet water and call the
Assistance.
Check water supply
Check if the tap between the water mains and the water inlet hose is open or water is coming out from
other taps in the house.
When water comes out and the water mains work properly, proceed with the step Check water inlet
pressure.
If your water mains connection does not work properly, please have it checked.
Check water inlet pressure
Warning
It is recommended to check the CO pressure value when changing the water inlet
₂
pressure
For further information see the chapter on first installation.
Pressure can be checked using the water pressure reducer with gauge.
