![background image](http://html.mh-extra.com/html/electroflip/clockcam/clockcam_user-manual_2381620013.webp)
This document is a property of ElectroFlip LLC (www.ElectroFlip.com).
No unauthorized reproduction is allowed.
13
TROUBLESHOOTING
Below are possible issues that you may encounter when using the device. If the issue you are
having is not on the list you may visit our FAQ section (
http://help.electroflip.com/index.php)
or
you can contact us through our website,
www.ElectroFlip.com
, and go to our Contact Us page.
You may also give us a call at our customer support number on our website.
1. System stops responding.
Cause:
Power is not stable or unexpected interference.
Micro SD card has a problem.
Solution:
Re-install battery if the power switch is not working when the system stops responding.
Format the memory card or try a different one.
2. Cannot play/record/stop recording automatically.
Cause:
Micro SD card has a problem.
Solution:
Format memory card or try a different one.
3. Overlap display when recording or playing back a video or audio.
Cause:
This is a problem with the LCD screen characters, the video has no problem.
Solution:
Connect the device to your computer to play the video.
4. Battery life does not last long (less than 2 hours).
Cause:
Device has not been properly or fully charged.
Solution:
Make sure to fully charge the device before using it. If the device has not
been used for quite awhile make sure to charge it before using even if it was fully
charged from the last time you used it.
5. My device is not generating small video file. It is not saving my 1-day worth
of video to a 1GB file.
Cause:
The “
Super Long Mode
” is not setup.
Solution:
Go to the security function setting’s menu and activate “
Super Long Mode
”.
6. My device is not doing a loop recording.
Cause:
Loop recording is not set in the device.
Solution:
Go to the security function setting’s menu and activate “
Loop Recording
”.