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04/27/2021 4 

EI912 

 
Troubleshooting 

 
All service troubleshooting must be performed by trained, qualified contractors or technicians.  A 
volt/ohm meter is required for proper diagnosing. A clamp-on amp meter is also very helpful.  
 

1.

 

Green LED 1 flashing two pulses every two seconds – this indicates the control board cannot read 
temperature sensor. Verify temperature sensor wire connections. If secure, replace sensor. 

 

2.

 

No heat –  

Green LED 1 off: 

a)

 

Verify temperature set point. If the incoming air is higher than set point, the element will 
remain off. Adjust temperature set point to a higher setting and verify element comes on 
with amp meter. 

b)

 

If incoming air temperature is less than set point, disconnect the red/black/white sensor 
wires. 

1)

 

If the unit starts heating and green LED 1 is pulsing, replace the temperature sensor 

2)

 

If green LED 1 remains off, replace the control board 
 

Green LED 1 on: 

a)

 

Verify incoming 120-volt power. The 24VAC control voltage is typically sourced 
separately. 

b)

 

Verify 120-volt across element terminals.  

1)

 

 If 120-volt is present, shut off the power source and disconnect element wires to verify 
element resistance. A good element should measure approximately 14 ohms. 

2)

 

 With 120V source power turned on and no 120-volt directly across the element, check 
the following points referencing UAW881: 

a)

 

Measuring across limit switch, 0V (closed) indicates the limit is okay.  Measuring 
120V (open), limit is bad or sensing temperatures are over 120°. With power 
disconnected, check ohms. If limit is below room temperature open line (OL) this 
indicates limit is bad. 

b)

 

Measuring terminal where B/W lands on triac relay to ground – 120V is possible 
bad triac, OV is possible bad control board. 

 

3.

 

Not enough heat –  

a)

 

Check amperage draw. Approximately 8.33 amps means the element is at full power. 

b)

 

Verify CFM and temperature rise. CFM’s over 100 will result in 30° or less temperature 
rise. Cold incoming air will be warmed based on the CFM Temperature Rise Chart on the 
attached document EL910. 

 
 
 
 

Summary of Contents for EM-WX01-120-1-06

Page 1: ... electric element 4 If there is a need to insulate this duct section for moisture condensation or in an unheated compartment it is permissible to wrap insulation around the exterior of this metal duct section 5 The control box must be positioned so it will not receive water drippings or collection of moisture 6 The control box must be positioned upright in order for the internal temperature limit ...

Page 2: ...Y INSTALLED AT THE TERMINAL BLOCK AND POWER IS TURNED ON BURNOUT DAMAGE CAN RESULT WITHIN THE SENSOR PROBE Summer or Cooling Disable Based on application it may be ideal to disable this unit during the cooling cycle to prevent adding heat during air conditioning operation Select one of the following 3 installation techniques or methods A Extend HP reversing valve wire to the designated RV tab When...

Page 3: ...32 56 80 104 128 140 7 11 35 59 83 107 131 140 Monitor Lights The green LED on the circuit board indicates power at the electric element or modulation of the electric element For example when the LED is on full power is at the electric element Sequence A Electric element is on for 10 seconds after the application of 24 volts AC between yellow and black wire B Electric element turns off if the temp...

Page 4: ...Verify incoming 120 volt power The 24VAC control voltage is typically sourced separately b Verify 120 volt across element terminals 1 If 120 volt is present shut off the power source and disconnect element wires to verify element resistance A good element should measure approximately 14 ohms 2 With 120V source power turned on and no 120 volt directly across the element check the following points r...

Page 5: ...Phase Voltage Source CB Shipping Weight Minimum CFM Duct Collar EM WX01 120 1 06 1 3 400 8 33 N A 1 60 120 15 9 35 6 CHIP CODE OPTIONS Switch Position B C D E H 0 96 20 40 60 88 1 100 25 52 65 90 2 104 30 64 70 92 3 108 35 76 75 94 4 112 40 88 80 96 5 116 45 100 85 98 6 120 50 112 90 100 7 124 55 124 95 102 Comfort level temperature setting choose correct chip code for application Note Unless othe...

Page 6: ...e no insulation on the inside of this sheet metal duct section 3 Any flex pipe or other insulated pipe must be at least 24 from the electric element 4 Mounting there must be at least 2 air clearance around all sides of this sheet metal duct section 5 If there is a need to insulate this duct section for moisture condensation or in an unheated compartment it is permissible to wrap insulation around ...

Page 7: ......

Page 8: ...acement Labor Allowance Schedule for a period of ninety 90 days from the date of original purchase to the original owner at the original installation site The Repair Replacement Labor Allowance is designed to reduce the cost of repairs This Repair Replacement Labor Allowance may not cover the entire labor fee charged by your dealer contractor TWENTY YEAR 20 LIMITED WARRANTY ON BOILER ELEMENTS AND ...

Page 9: ...ubject to adjustment upon verification of defect 2 Any product or product part that has been damaged as a result of being improperly serviced or operated including but not limited to the following operated during construction phase with insufficient water or air flow allowed to freeze subjected to flood conditions subjected to improper voltages or power supplies operated with air flow or water con...

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